Needs more staff on the floor at a time. Especially when there’s a «newbie». I was with one of the newer employees and I wanted to order two bras in my size, after typing my address in incorrectly multiple times, she mentioned she wasn’t entirely sure how to do this. However, the other woman on the floor was with other customers and didn’t help. A month later, my bras never came, even though my bank account was charged. After calling expressing my frustration, I was treated like I was an inconvenience and that she was«going to make some calls to figure out what to do». Very disappointed in the customer service, even though the products are great.
Rene R.
Rating des Ortes: 5 Baltimore, MD
Bra shopping can be super frustrating. Even more so during pregnancy when the size just keeps changing. But having a good supportive bra is important so off to Soma I went after calling to confirm they had options in my size to try on. And they had some beautiful options. I really appreciated Roni’s(i think thats her name…) patience and assistance as I tried on a few different styles and colors. I walked out with two bras I adore and a pair of panties that were free with my purchase. They also carry nursing bras and what looked to be super comfy pajamas. I will most definitely be back!
Courtney K.
Rating des Ortes: 4 Annapolis, MD
Bottom Line: Although I have dubbed Soma the«old lady underwear store» the reality is that there is some sex appeal here and something for every female body that is over 22-years-old. Well, we’re taking it to a whole new level today Unilocal community! Today, I am Unilocaling the«old lady underwear store» located in the Waugh Chapel Towne Centre but the truth is that Soma is not just for old ladies. You probably won’t find Christian Gray-endorsed lingerie here but you will find plenty of lacey thongs and cleavage revealing bras. For those wanting more coverage, there are plenty of options for those styles too. Basically, when you are too mature for Victoria’s Secret, Soma is a wonderful upgrade in quality and class. Soma’s PJs are super comfortable and offered in an ever evolving variety of fun pints. If you want something for a different kind of fun, you can find something here for that too. Wink. My very favorite Soma offering is the super comfortable and flattering collection of summer dresses. Others apparently love the dresses too because they sell fast. Forever I have referred to Soma as the«old lady underwear store» because it is owned by Chico’s. I still think I am too young for Chico’s(and will be for the next two decades) but I do like Soma. The staff here is knowledgeable about the proper fit of undergarments and very helpful in general. Consider taking them up on their offer for a bra fitting because as stylist Stacy London will attest, a proper fit of clothing begins with the proper fit of undergarments.
Crystal H.
Rating des Ortes: 4 Bowie, MD
I loved my experience at this store. It was my first time at this location in the Waugh Chapel Towne Center and I was extremely pleased. I was greeted by the nicest young ladies upon entry. I was explained the sales that were going on and I was even fitted for a bra. The bra was magnificent. However, it was a bit on the pricey side. Side note, sign up for their emails; they have coupons regularly. However, I enjoyed my experience in this store and even met a nice young lady that works here who shares my name. She was extremely helpful. I will definitely be going back to get more intimate items!
Amber P.
Rating des Ortes: 5 Crownsville, MD
Highlight of my day!!! This place is fantastic! I have been shopping for bras for the last 3 weeks without any luck, I keep trying different sizes, styles and no luck. I went to Victoria secret and got measured and they said I was a 36 D so off I went looking for this size the fit but something just was right. I kept tucking and pulling. So I went back and asked for a re measure cause the bras I bought just didn’t seem right. They assured me I was fine and just needed to get use to the new style. 3 days later I was still unhappy. I returned the bras and got a refund. Finally my mother in law told me to try soma. I drove by and decided to stop by and see what the hype was about. An I was amazed, I was greeted by friendly faces, instead of the women with ear pieces rushing about that I had gotten so accustom to. I told her my dilemma and measured me, 34DD!!! Not 36 D!!! So she brought me one of every bra type they had in the store. I tried each one on and she came in and would check the fit to make sure it was correct before moving on. I was so impressed and thankful. I finally got a bra that is COMFORTABLE!!! Yes comfortable… No bras don’t need to be hell!!! Found my new bra store!
Mary Kate M.
Rating des Ortes: 5 Washington, DC
Why I like Soma – 1. They have bras that cater to the extra gifted with sizes going up to G cup. 2. Staff are super nice and extremely helpful! 3. The store has a good selection of items and the products are worth the money spent. 4. Quality and quantity.
Elsa M.
Rating des Ortes: 4 Baltimore, MD
Pregnancy means I am going through bra sizes quicker than Taylor Swift goes through boyfriends. Just like Taylor, everytime I get one that fits, it’s time to kick it to the curb and write a «you screwed me over» song about the experience. My sore back made me powerwalk to Soma for a new fitting and consultation and I was greeted warmly by Christine, the associate there. She took the time to measure me and give me a few options, as well as point out the benefits of each style. She also made a point of pointing out their loungewear which really was made of some of the best, most-comfortable fabric ever. The price point was a bit high for my taste for loungewear, but if it ever goes on sale or I get a discount or coupon or something, those puppies are coming home with me. The store is a good size and laid out well, and the fitting rooms are secluded and spacious enough that you can change and maneuver without feeling cramped. All in all, I definitely recommend this location and have a high regard for the staff there and their knowledge. Great experience.
Brigittebbe E.
Rating des Ortes: 4 Odenton, MD
Shout-out to Julie who’s service was stupendous. Walked in after dinner one night and even though the shop closed at 9, she kept bringing me bra after bra until I found one that worked! Thanks for working a little late that night Julie!