Collegiate Storage & Rentals

Would not recommend renting a fridge from here. So much more worthwhile to just BUY your own. I ordered a fridge and it was set to be delivered, but it never arrived. When I called they told me the order must have been missed, and they forgot about my delivery. I set up yet another delivery time and there was no delivery. I canceled my order and had to keep calling to get a full refund. Now, 8 months later they are calling to tell me to return a fridge I never got– what kind of service is this?

Extremely easy storage. They came and picked my storage at the specified time and dropped them off to my room before I even moved in! I rented a fridge for my room and that was also there before I moved in. Absolutely recommend this company to anyone in the New York City area.
Kyle M. — Hofstra Student

Collegiate has been wonderful. My daughter goes to Hofstra University in NY and we live in upstate New Hampshire. As you could probably imagine, it’s not easy getting her stuff back and forth every year. Storing with Collegiate made everything easier. They delivered her an empty box for her to pack and then came and picked it up from her dorm room. In the fall, they brought it to her new room with everything still in great condition. 10 out of 10, would recommend!

update: This SHeeet is smelly and does not cool. Called the office and get the robot voice. Deserve a negative star.
It was so hard to get a hold of the representitive to add my dorm on their list. It took them a week to deliver. By the time i received it it was a month after the semester started but it was still the same price.
The delivery guy, called and said he could not find me. I realized the address was not exactly right. I knew it was little far from me so i asked him to fingure out himself. However he insisted «i NEED YOU to come and find me.» I compromised and went back to find him, which turned out to be the biggest mistake. He accused me of not telling him my dorm was across the street and he his car was parked eight blocks away. Dude, you were the one who didnt want to figure out your way and drove to the building, instead you wanted me to walk you there.
On my way back i kept thinking he would must complain by saying «do me a favor, next timeXxx» when that happen i would like to tell him, there is no next time. Guess what, he said the exact line. Why dont you do ME a favor and tell you company to correct their default address so i dont have to spent half an hour touring the campus?

This company is great! They are super helpful, easy to get in contact with if there are any questions or issues, and were always there to deliver my appliances on time and in great shape! Definitely recommend their services!

We rented a fridge from them last Fall at NYU. It was delivered and set up as promised, but then it became clear within a few hours that the fridge did not work. It then took forever to schedule a pick up and redelivery. We would leave a message and not get a return call and have to call again. This went on for a week. They would not discount part of the rental price for delivering a bad fridge (did anyone check it before delivery?) and then the long wait. Also we never got our deposit back, even after asking for it several times. Since they won’t respond to any direct emails and phone calls, my only recourse is to post here. Maybe they’ll give a shit now. Never never using them again. There are lots of competitors — you should use someone else.

I have been using this storage since my daughter was a freshman at NYU and she is now a junior. Each time they have very efficient. My daughter studied abroad two times and each time the boxes and the items came back in great condition. They are extremely helpful and even the owner, Kevin, came and delivered the boxes for my daughter in extremely cold weather. I highly recommend this storage!
Monique Almendarez

They left me sleeping on a bare mattress! They made a lot of excuses, saying one night that their truck was towed, another that police (???) were searching the trucks, and then when they ran out of excuses, the guy who had called me from the company shut his phone off and started ignoring my calls. Impossible to get them on the phone, even during regular business hours! And I STILL don’t have my stuff. Do yourself a favor and shell out for something more reputable, like Boxbee, or skip the deliveryman and rent a storage locker somewhere.

I ordered my fridge two weeks before I moved in and did not see anywhere to pick a delivery date. After several calls I got a tentative date and skipped orientation to wait around for 3 hours and no one showed. They are terribly hard to reach via phone. I have called every day since to get some kind of estimate if when. They’re supposed to come today. We have already paid. I am not satisfied. We will see if they ever show up how the unit actually fairs.

This was my second year of using Collegiate’s service for shipping and storage. I have to say that this was honestly the worst company I have ever worked with. As a student with a customer service background, they definitely are in dire need of changes to how they run their business. They never dropped off the boxes I needed on the date I scheduled, did not call me to apologize or give me a reason as to why they did not come by, nor did they ask for me to reschedule. I had to call them several times till they answered the phone until I eventually got through with someone to reschedule a date. Long story short they dropped off my boxes a week late and picked up my boxes a week late. Afterwards I went out of the country for 3 weeks only to come home and find that the 1 box I sent for shipping WAS NOT AT MY HOUSE. It took them over 3 weeks to get my box out, and my box had all my clothes, my computer, and several important documents. I could not even track my package because the number given to me was invalid according to the USPS website. When I called them to complain the owner basically made everything out to be my fault and did not even offer a refund for the hundreds of dollars I paid for their AWFUL service, he simply blamed me and made excuses for his company to make it seem like they were not in the wrong. Once I finally received my box, it was slightly beaten up, our mail man told me that it had been shipped via a train… A TRAIN… who uses trains anymore honestly. My dad works for UPS and said that when items are shipped through trains, packages can remain in the cars for weeks, months even, until the car is full… the fact that they are shipping people’s items through this and gambling with their time is ludicrous! Did I mention that I was charged $ 119 in addition to the $ 50 I paid for the «service» they provided me… only to receive my box bruised and 3 weeks late. I have never been made so angry by a business, they made me feel as if my issues did not matter and that my problems were not priority number one.

This is literally the worst company to work with ever. I rented a fridge for my dorm room at NYU and have never experienced worse customer service in my life. They were not on time for drop off or pickup and they never answer their phones or emails. DO NOT USE THEM.

They fumbled two delivery dates for my daughter, did not even call her to confirm, did not show up at all. But … they certainly took my $$$$. The situation is unresolved and my blood pressure has spiked several times thanks to them. Oh … and when I do finally get them on the phone, they seem rather … cavalier … unconcerned about the whole thing. Bah! A plague on their houses.

Used Collegiate refrigerator and microwave rentals for the first time and it was delivered even before my selected delivery date which made it even better for my college experience. Was very easy to order and good prices!

Used them for 2 years in a row… Overall OK. Don’t think I got my deposit back though…

Collegiate is great!!! My daughter goes to college in NYC and we live down south. We have rented a refrigerator as well as put several boxes into storage. Kevin and all have always done what has been promised! They go beyond what would be expected! When you live so far from your college aged child, you are put at ease having this wonderful company for help! I would highly recommend them!!!

Used Collegiate to order some fridge/​microwave for my stay at Hofstra University. It was a seemless trouble free experience. They dropped off the fridge and microwave to the university at an earlier date, because they did a bulk drop off for all the students and they picked up after I left. No complaints, the microwave worked beautifully and so did the fridge.

Im a first time user of collegiate storage and rental for a micro/​fridge unit. Haven’t had any negative things to say yet. Very convenient for anyone going to school in NYC!

My daughter is at NYU. I live in LA. I didn’t know how to pack & store her things from 3000 miles away. The owner, Kevin, couldn’t have been more pleasant and helpful. He responded to my phone calls and set my mind at ease. His company delivered empty boxes to my daughter’s dorm & picked up the packed boxes on a day we requested and on time. The gentleman that picked up the packed boxes were helpful and had a good attitude. They even helped with last minute taping & labeling of the boxes. As the fall semester approaches the boxes will be delivered to her new dorm on a date we request. Kudos to Kevin and the gang at Collegiate Storeage & Rental.

STAY AWAY!!! I did not get my refridgerator/​microwave until a good 3 weeks in to school, the owner is a rude condescending man and I will NEVER use this company again!
P. S. It is now July, I still have not received my security deposit back, as well as a 25 $ reimbursement for food that was ruined because of the unit.