Men On The Move Self Storage of Garden City

Men on the move Garden City was the easiest self storage place I’ve ever used and I’ve used quite a few with my five children. I just packed up my son from college for the summer it took literally 10 minutes to move in 10 minutes to secure the storage facility which is super clean. The front desk is extremely helpful… ask for Dayna… the rates are extremely competitive… I give them five stars

This review is for MOTM SELF STORAGE of Garden City.
In late June, I had my professional movers store the contents of our recently sold luxury vacation home here… assorted items including some high quality furniture.
I had first checked out some other self storage facilities in the area but was most impressed by this new facility. I AM EXTREMELY GLAD I MADE THIS DECISION ! Very good customer service (especially by Danya, mgr.), clean-​well built/​well– lighted facility, appears very secure, large-​very user friendly designed loading dock area & very competitive rates. I do not visit my unit frequently, but on all visits, I have been very pleased here. Another UnilocalER mentioned a bug issue here. I never witnessed this-​either in common areas or my unit. I am a month-​to-​month tenant and if I did indeed see a problem here… Id’e be gone in 60 seconds !

Service was fine, during delivery they broke wooden bookshelf and metal filing cabinet.
Moved into an old house and they had challenges getting king size bed upstairs but after folding it like a sandwhich was able to get upstairs.

excellent and careful!
I recently used Men on the Move to move on Long Island. We had a 3 bedroom apartment with so much stuff to transport– including a 200+ lb elliptical machine! I had already boxed up most of our things (aside from the furniture and what– not) prior to the moving day. We were so impressed with the quality of the crew we got that day– they were not only friendly and efficient, but they also were very careful. I overheard them telling each other at times «this one’s marked fragile, so be careful.» I really appreciated that they paid attention to those things, even asking me where they should put each box when they brought it to our new place (ie kitchen, living room, etc)
They spent 9 hours moving us and getting us settled into our new place– without breaking a single thing! And that elliptical machine?- they hauled it up two flights of stairs with smiles on their faces! (And beads of sweat running down their foreheads lol). All in all, we were extremely satisfied with the caliber of service provided by the crew and will definitely be recommending them to others!

I recently moved nearby and needed a place to store some items and Men On the Move was very reasonably priced. This facility has only been opened for about 6 weeks and in fact, is still being constructed as I write this. It’s on the same block as the DMV, further down, in the dead end part of the road across from an abandoned building. The facility appears nice on the outside, but being inside is different.
I signed up with Ian and paid for a month plus the admin fee for a 5×5 and put my items in right away. I noticed on the way out that there was an odd amount of both live and dead caterpillars outside and had to be careful of where I walked when loading in my items so not to step on them.
4 days later, I came by to get an item from the unit. As I walked through the hallway to get to my unit, I noticed there were a number of dead bugs in the hallways, some squished and some not. I also noticed that it was very damp in there. I took my items and left. I returned the next day to get other things and as I pulled a bag out of my unit, three live centipedes (not caterpillars) scattered through my unit. I quickly emptied my unit, and checked my bags for bugs. Fortunately there was nothing in them.
I returned the next day and spoke with Ian and told him that I wanted to check out and that I wanted a refund for the unused portion of the month. I even waited for the other customers to leave to tell him why. He was understanding and said that he had to speak to Dayna, his boss, to authorize the refund. Dayna told me she had to speak to her operations manager and that she’d call me on Monday, which she did. She and the operations manager refused to refund me the roughly $ 20, regardless of the live and dead bugs throughout the building, stating that the place is brand new so it had to be clean.
I’m sorry but if the place is new and not ready for primetime, then don’t sell units until the place is ready. I got lucky I didn’t have bugs in my bags.
Don’t rent here. If you do, give it time and you’ll have bugs in the stuff.