AIM Mail Center

I don’t know about mailing and shipping.
DO NOT GO TO THIS PLACE FOR NOTARY SERVICE.
I went there to get my basic certificate notarized, and the man said he cannot notarize it since he cannot notarize birth certificate.
I told him it is «basic certificate», not «birth», and I explained how the government office told me to bring notarized basic certificate, and how Korean Consolidate told me to get the document translated and notarized. I said I’m sure you can notarize it since 2 officials told me to get it notarized, and he didn’t seem to understand anything.
He was saying «It has your birthday on it so I can’t notarize it cuz it’s birth certificate» like 5 times repeatedly.
Oh My God, what kind of official document doesn’t have a person’s birthday on it? So he was basically saying he can’t notarize any document with birthday on it.
So I went to other notary service place, and got the document notarized immediately!
I told him what I experienced at AIM, and he was just laughing.
Okay. Please, don’t do notary service if you don’t know what documents are what.

I’ve been to other AIM centers that are great. This one? Not so much.
1. It’s small. Normally not a problem, but when they don’t have the right kinds of packaging materials, that’s a big deal breaker. I wanted USPS Flat Rate. They didn’t have any or if they did they didn’t offer, so I overpaid.
2. VERY SLOW. Guy behind the counter was extremely nice, but I don’t think he really knew what he was doing. Besides overcharging me (my stuff was small and light, shouldn’t have cost $ 16 to mail both), he took probably 30 minutes to help me pack 2 very simple items. One of the boxes he was packing my stuff in, he didn’t even know how to open. :\ After he struggled for five minutes, I asked if he needed help.
3. Did I mention they overcharge? Ate up all my profits because of poor customer service.
4. All other AIM centers I’ve been to have helped me package my items, no problem. He seemed confused that I wanted help. I’m sorry, but that’s why I go to a mail center and not the post office! I’d like someone to assist me so I can get things mailed and get on with my day.
I’ll just drive further to the one down on Warner or the mail place on Bolsa Chica. It’ll take me longer to drive there, but they’re nicer, cheaper, and actually mail my stuff correctly.

The mail boxes here are very affordable compared to the post office and many other places. They always give you a courtesy call if you have any packages. Mr. Kim is very friendly, I would recommend taking care of all your mailing needs here if you live in the area.

Been coming here for about 7 years now & its always a plus to chit chat with my super friendly friend/​owner Kim. Thank you for your great and friendly service

If you see an older man behind the counter, run.
He’s Rude, one cannot understand a single thing he says and talks to the customers like they’re imbeciles.
First time here to get money via Western Union an older man (I’m assuming is the owner of the establishment) behind the counter took forever to obtain the money. The receipt got stuck, he had to reset the PIN number while on the phone with tech support. We’ve been here for an hour and forty five minutes now and he still cannot understand what the tech support and another woman is saying. Did I mention he’s on speaker phone so that we can hear all the instructions they’re trying to give him?
If there was a rotten tomato rating this place deserves 10 rotten tomatoes.
2hrs and 11 minutes wasted at this awful place. Never again.

Just like this quick friendly service!
Unlike any other shipping center this place offers friendly staff and everyone is greeted as entered. happy staff & smiling faces. Took my information and process the order within minutes. I’m used to waiting for 20 minutes before I get service. This place is awesome I love it I’m will always come back here

When I first started coming here about ten years ago, they were great. But the last few years they have not only gotten very rude, but try to overcharge me every chance they get. Today I walk in with a USPS flate rate box. One lady in front of me request to send something to mexico via DHS express envelope. The guy tells her he wants to see if fed ex is cheaper. After wasting everyones time, he finds out fed ex doesn’t deliver to that area of mexico and the person receiving it will have to go pick it up somewhere. The lady says she knows and once again wants to ship using DHS. So he gets on the phone and calls DHS, who has trouble understanding his heavy accent over the phone. Everytime they ask him to wait or transfer him, he starts bad mouthing them and promoting fed ex to the customer. When he finally gets the right person on the phone, he puts it on speakerphone so the customer can hear. The lady tells them the price and expected arrival date. The customer says that is fine, and then the guy starts repeating what the DHS lady says like the customer is stupid. She once again says its fine, please ship it. Then the DHS lady tells him to make it easier next time, he can simply go online to get all the info. He says «yes yes, but sometimes it doesn’t give me expected arrival date» and hangs up. Then he once again tells the lady everything the DHS lady and he himself have already told her. She once again says «yes, that is fine, please ship it». Now he starts praising DHS, saying how much cheaper and faster they are then fed ex and how they will deliver to the persons house unlike fed ex. She tells him thats because their is a DHS office in that town which is why she always uses DHS to ship there. He then gives her the envelope back and some papers and tells her to go fill them out and he will began the shipping. Nice waste of 20 minutes. After she walks away, he calls me up. I put my medium size USPS flat rate box on the counter and tell him I need to pay the postage and ship it. He looks at the box and says their is a problem because even though it is a USPS flat rate box, it doesn’t say medium on it. I tell him its a medium size flat rate box. He ask me how do I know for sure? They have three size boxes so how can I be sure this is a medium? I explain it is pretty obvious because the small are a lot smaller and the large are a lot bigger. But he ask again, how do I know for sure if it doesn’t say so on the box? So I ask him if he has any medium flate rate boxes and he says yes, runs to the back and gets one. He then shows me his box has medium written on it. So I tell him to compare the boxes and sure enough, they are the exact same size. But he still says he can’t be sure my box is a medium. Really? So I ask if I can just put my stuff in his box and ship it so he can be sure it is a medium flat rate box. He says yes, but before I can do anything he says «wait, let me make sure the usps machine is working, because sometimes it doesn’t». Lucky me the machine is working, so he then qoutes me $ 17.95 to ship it, the price of shipping a LARGE flate rate box. When I tell him I already know its $ 12 for medium and he qouted me for a large, he pretends he doesn’t understand english anymore and tells me to go to the post office so they can do it for me. On my visit before this, he tried to overcharge me and when I questioned him, he told me to go to ups and have them ship it. So my advice is to take his. If you have to ship USPS, do it online or go to the post office. Took me less then five minutes to ship it at the post office using the self serve machine and only cost $ 12. If you have to ship fedex or ups, go to one of their centers. They wont refuse you service like this guy will. Not sure how this place stays in business, but this was my last visit. I notice the store keeps getting smaller and smaller. Maybe if he would learn how to do his job and stop trying to rip people off or refuse them service, his business would grow instead ov shrink, literally!

They have been open for 20 years and offer just about everything and will take great care of you! Its hard to find great customer service but Kim and Ingrid are truly helpful!

Thank God for this place. In my search for a PO box (since the 24 hour locations all around me are out of small boxes) I found this place after visiting a UPS store, which by the way charge almost $ 80 a month plus a $ 30 something setup plus another $ 20 for a key. Only $ 90 for the whole year, I got the $ 30 for the months but will be switching to the year as soon as my three months if up. This location is so convenient, only eight minutes from where I’m staying and they also accept UPS and FedEx along with regular priority mail. I was lucky enough to get a big outside as well so the 24 hour access is a bonus at this point. The man who helped me set up my mailbox was extremely nice and have me a week free to give me time to switch everything over which probably doesn’t make sense but hey, a free week. Free things is always cool. I’m definitely making this my permanent mailing address especially since my situation is a renting room status. I highly recommend Aim Mail Centers if your situation is similar. Changing my mailing address every six months to a year or so is no fun.

Not sure which friendly guy people are referring to here, but the guy I dealt with was rude. He straight out told me he didn’t want to ship my package and told me to go to the post office.

This is my North Orange County place to go to for NOTARY, Drop Offs, and shipping. I’ve never had an issues with this location, which is why it’s one of my go to places. A «Mom & Pop» owned store with slow but friendly service, which is why it’s not a 5 star.
Dealing with real estate I need to deal with notaries, document shipping, and faxes. Yes, faxes… and that’s why I go to places like AIM Mail Center and Postal Annex.
I’ve shipped FedEx Air and UPS ground packages from this location because they give me a price break. (not so much on the UPS ground but on my FedEx Next Day Deliveries) It’s a regular customer thing… I’ve seen it done to several others as well. I notice Santa Ana, Westminster, Garden Grove, Fullerton and Anaheim business owners do this for me… gotta love those perks.
As for USPS — Post Office service I do use them here for time related convenience because I use USPS when I have to deal with CA court related documents. And it’s not that far from the OC Court House. They mark up the prices, which I understand why since they do since they don’t get a price break from the USPS but I rather do it here than in the Post Office, since I don’t carry supplies and I need photo copies. To the E-bay’ers just go to the post office for those nickles and dimes. I always see them complaining at this locations and I just want to say that. Heck, I’ll give you a dollar to stop complaining and leave so I can do my work in peace.
This location has a reasonably priced dry cleaning service, which is an added positive factor if I actually came here enough. Since I’ve never had it done, I really don’t know if it good or not… sorry.

Not the greatest place to do your mailing needs, but it’s not the worst. hence the A-​OK rating.
the man that works here is friendly, if you come in the middle of the day. if you come just as they open, they’re a little grumpy i’ve found. not sure why. if you don’t want to be working at 8am, then don’t open at 8am. :P

I couldn’t locate a nearby post office so I took my package here during my lunch break to be mailed out. The man was very helpful, but slow and unorganized. I was looking forward to running and simply dropping off my package and continue on with my other errands.

PLEASE DO NOT USE THIS PLACE FOR IMPORTANT PACKAGES!!! The only reason I am writting this bad review is because it is the second time they have lost my stuff. Unreliable to the max.

The man that works here is so friendly! He does everything, from notaries, photocopies, dry cleaning, and so much more. I trust him and his business as all your packages are always in plain sight and UPS comes daily to pick up packages!

Can’t find a UPS/​Fed ex/​or USPS location to drop off your goods? If you live near by you can drop off your packages here.
Packages to be delivered are set alongside of one of the walls. It’s in plain view of the front desk, so rest assure your goods should be safe.