Collar & Leash Pet Shop

My family has been taking our pets to Collar and Leash for over thirty years. They have always done a good job and their prices are reasonable. HOWEVER, since the beginning of 2016, their service has really changed. I have a miniature poodle and have a modified continental cut about every 3 months. The last two cuts have resulted in razor burns on his face and belly. In January the vet had asked me to put my dog in a kennel cut so he could treat a mild skin condition which was all over his body. So I went to Collar and Leash and asked for a kennel cut. They initially refused and argued that the dog would be freezing. I said if they did not do it, I would take the dog elsewhere. I had to explain to them that it was for a mild medical condition. I RESENTED having to get their APPROVAL on a poodle cut preference. With some resistance they finally did it. They advertise that they perform all sorts of services but I did not see the evidence the last few times I went. (Example are lack of nail cutting and anal gland drained) Also another grooming requirement specific to poodles are clearing the inside of the ears of excess hair. I paid extra to have this done but it was not and I was charged. When I immediately called and brought it to their attention, they denied it called me a liar. (remember 30 year customer) The latest incident for me was on June 20, 2016. I called to make a grooming appointment with a 10 day lead time. They refused and said they could fit my dog in around the first week of August! They have NEVER gave me the impression that my dog is a difficult dog to groom. I do not think that I have asked for anything out of the ordinary. I think it is time for me to look for a new place to get my pets groomed.

Great customer service. Great prices on Fromm dog food. Great customer service.

We’ve been coming for a few years now and had pretty great experiences until recently. Nice staff and the groomers have always done a great job, but the time management for the grooming has gotten worse and worse. This last time, our dogs were there from 10:00 a.m. (normal drop off) until 6:00 p.m. We called at 4:00 p.m. to make sure they were ready before heading over and they said it would be two more hours! Eight hours for grooming!!! That’s the most absurd thing I’ve ever heard. We asked if they at least took the dogs out for potty breaks or water and their reply, «we can if you want,» which tells me they hadn’t done anything like that. I love my dogs like children, eight hours without food, water or potty breaks, that’s cruel. I’d rather bathe them myself and get their nails clipped at the vet. More of a hassle, but at least the dogs will be taken care of. If they brought in a legitimate scheduling system, with a fixed number of dogs, I might consider bringing them back because they really do a good job on the grooming.

Never Again will I take my dog there or buy dog food.
I took my dog today at 10 am in the morning and not only did not receive a call to pick up my dog but the Groomer mistakenly cut off my dogs hair. Do you know how long it takes for a dog’s hair to grow!
I had specific instructions written down because they made a mistake the 1^st time and again they wrongfully cut my dogs hair. This little Mom and Pop shop bit off more than they could chew todsy.

Collar and Leash is now my go to store for food. I have always fed my cats Blue Buffalo cat food until recently when one of my cats seems to become allergic to it (scratching coughing, etc). I always new pets couldn’t handle a lot of the fillers but was told a lot of cats can’t handle potato either. Sure enough they recommended Fussy Cat and after 24 hours all scratching has seems to stop. no more coughing and sneezing either. Thanks guys!

Highly recommend this place for anyone to check out! I love that it has a wide range selection of organic, healthy alternatives, allergy friendly, to even raw for most of our household pets. (Pretty much touches base on a lot of diff pet specialty diets.)They have a pure love for it and are highly educated in the products they offer. I even got free samples bc my Roscoe is so picky. Lol They also feature so much more treats and goodies that I haven’t found anywhere else in stores! Feel free to check it

Friendly staff that let me shop at ease, plus lots of dog collars, leashes a large selection of accessories for dogs

Everyone is so friendly and helpful. I’ve been taking my dog here since she was a puppy. She’s 3 now

Collar and Leash is my go to place for anything pet related. The staff knows their stuff and are all too happy to help you with whatever it is you may need. I wouldn’t go anywhere else!

I had been using this groomer for awhile with my older dog and my new one. I had really good results but last month I took my little guy in for a bath, told them he had a few matts and could they brush them out. I was told by a very rude demanding women (I think) that they would only be able to shave his neck to get rid of the matts. I asked to speak the manager which she promptly ran in front of me to get, yelling in Spanish the situation with my dog. At that point I’m done ! I canceled the appointment and I’ll NEVER go back due to the rude disrespectful treatment I received. Not to mention the disaster grooming job my poor dog avoided! STAY AWAY

I love this place, every time I come in they are eager to help me figure out what I need for my dog. They are helpful and usually have samples so you can try certain things if you want to make sure it works before buying the product full size. I will keep coming here.

Finally a place with variety in dry dog food and healthy ones at that!
I soon as I walked in a worker helped me with my needs and let me know exactly what I needed for my dogs hair loss, they had really good deals I saw a buy one get one free which is always good on top of that I was given dry dog food samples for my next visit, now I will know what brand my dog enjoys hooray!
This is definitely a hidden gem and such friendly staff :)

Great place to get grain free, made in the United States quality dog food. We used to buy the Costco dog food but switched over when her her fur starting falling out. Now she has a beautiful coat.

My grandma has been taking her pets here for years. I decided to take my animals and have been very satisfied with the job. Only issue is they get really busy and need more groomers however I like the customer service. My animals always look super fresh. Stuntin like their mama haha

My multi poo sometimes acts up and just doesn’t want to eat his food. I told a worker the situation and he kindly offered samples. I’m so thankful I didnt have to buy a big bag not knowing if my dog will like it or not. I really appreciate it guys!
My family and I often come here every month. We have 4 dogs we love dearly. And they constantly need more food. Lol
They carry some really great dog food brands that Petco or pet smart do not carry. I also like to support small business.
FROMM (grain-​free) is the food choice for my dogs. They have variety of flavor a from fish, pork, beef. A 4lb bag costs $ 17.99.
TIP– honestly, yes there are a lot of cheap dog foods you can buy but dogs are like family, it’s important to feed them the right thing. Read the ingredients! Or you can ask the workers
I believe they do grooming here also, but from the looks of pictures and review… Guests don’t seem all that happy.

My Jack was a hot mess, his hair is crazy and I haven’t had time to get him groomed, just baths… Jenny did a great job as he can be a pain to get groomed specially short hair… everyone so nice, they had a lot of dogs getting groomed and they had fans or ac on cause it was cool in there, music going which is nice cause everyone works happy and the dogs waiting look calmed and just entertained with all the action lol but what I liked the most is that he smelled great and they treated my baby with love and respect. 45 bucks is not bad at all!

The most genuinely, kind, caring, loving groomers. I highly recommend everyone to come here for pet grooming or any pet’s product purchasing. Their food and products are top quality when it comes to your dog’s needs and health. I couldn’t thank Shelly enough for how much she cares and love my 2 babies. Shelly’s passionate when it comes to dogs she’s knowledgeable and gives the best advice. Her warmth and kindness towards dogs is purely love. I don’t trust any groomers out there besides here. The staff here is amazing and welcoming. Sushi and Tofu loves it here I wouldn’t go anywhere else.

Unilocal challenge 2015 ¹³⁴⁄₃₆₅
My dog eats better than me most of the time. She ran out of her FROMM dog food. Poor baby was hungry and I did not feel like driving to our normal spot. A quick search on the FROMM website lead me here to this authorized dealer for the brand. $ 17.99 for a 4 lb bag in any flavor.
Now I know she is a dog and can eat anything, but this FROMM brand is one of a handful out of a 100 brands that is proven to be safe to feed your dog. Free of the yucky things in life. It has real Wisconsin cheese in it, which she loves, loves, loves.
Located on Chapman near Gilbert and Brookhurst in a very run down plaza. I drive by this shop every single day and think to myself what a dinky shop, especially when a mainstream shop is across the street. Although the outside structure is old, dont let the looks of it steer you away. This place is pretty darn cool.
They sell a lot of brands familiar to the Raw, holistic, organic, natural fur families. If your looking for the good stuff it is here. If you think your buying good stuff, google your brand and find out. Chances are, that high end stuff is actually junk.
They sell plenty of treats, toys, to please your furry, land, air, water, and cold blooded friends. Prices are slightly higher than other places, but this place is convenient. Plenty of cute clothes if your the type of paw parent who makes a fashion statement.
I know zero about the grooming here. By the looks of it, there are mixed reviews. My dog is a dingo mix and is a shedaholic. I bath her myself when she starts to stink and brush her daily. She has super seperation anxiety from me and I dont trust leaving my dog anywhere.
So yea Im a fan and super excited she will never run outta food again since I can stop by after work.
Review #630

Seriously, pictures do speak louder than words. Look at the photos of the cuts my dog received from being groomed here on a Saturday.
First of all, I came here on a Saturday morning at 9:15am (they opened at 9), and they were already packed. I specifically warned the lady who was checking in my dog that I wanted to keep her tail length AND to please be careful because my dog has a skin tag on her chest! She wrote the note on the index card and I left.
6 hours later, I receive a phone call and it was time to finally pick up my dog. The length of the tail wasn’t kept like I requested and I usually carry my dog out so I didn’t have time to inspect my dog for anything else before I left. When I came home I realized that they cut my dog’s skin tag really bad!!! It is an open cut and it’s still not healed at all a week later! (the picture I posted was taken a week later!!!) Not only that, I also noticed that she got a small cut under her ear too!!! It makes me so upset that they didn’t listen to my request. This definitely wouldn’t have happened if they would have just listened to my warning!!! Also, I get that accidents happen but can you at least tell me what happened when I picked up my dog???
Also, when I got home, I’ve never seen my dog run so fast to get inside of the house to drink water. It was a hot day too, poor dog!
Seriously, this is such a shame because this was where my dog usually goes to but I can’t have her mistreated like this again.

This place is AMAZING! They know what they are doing. They have been here for over 40 years!
Matt you rock! My dog was having problems with his eats, he recommend a new diet change and this ear ointment for ear infections! They said it works. So fingers crossed, I’ll update you guys.
I always have a pleasure shopping here cause the staffs are friendly and nice.
The stores bright and open, not clutter like most pet stores.
You’ll find organic healthy pet food and treats that you won’t find at Petsmart or Petco.