CVS

To make it short it’s always nice and clean here, typically well lit.
Now for the long story…
Today I went to this location with my mom so she could pick up her medication and we decided to do drive thru. Now the drive thru was kind of backed up so we figured we’d be as quick and succinct to help the queue move along. In doing so the guy at the window gave us our bag and was really quick. As we left the parking lot my mom exclaims oh no they forgot the refrigerated one! So we circle back in and go inside. We wait patiently for our turn and explain the situation. The guy rushes to the back and grabs it apologizes for the wait and told us to come to consultation instead next time so we wouldn’t have to wait in line for the others ordering. I’ve been going here for as long as I can remember for my moms drugs, so I don’t think I’ll ever change, just cause they are friendly, kind, and prompt.

The front cashiers really have no customer service skills at this location. I was looking for someone to check out my items and one of the employees just pointed towards the self-​checkout rather than opening a register. The pharmacy staff, on the other hand, are very welcoming. They greet anyone in line and apologize for any delays. However, they do have a bad habit of announcing customers’ prescriptions out loud.

I had a bad experience i have a new born went in there on the 7^th of March around 5:45am my brother inlaw went with me, so i went to the pharmacy the guy Todd was the only 1 there i asked him what was good for my nb cause he had constipation and right off the back he said great another welfare baby cought me off guard i was shocked that he spoke to me like that anyway i ignored it i let slide, i told him what i was suggested and he said no use the gas drops okay i got it and then he asked how many welfare babies do i have idk where that came from i was already mad i still answered and told him that i have 2 kids right before i was leaving he also said make sure i take the medicine back to the welfare office and let them know. I could have taken matters into my own hand’s but i didnt i paid cash and left later that day i called to put in a complaint and spoke with manager and all she said was that she would speak with him but that she could not believe it cause he wouldn’t do something like that i also called corporate office and till this day nothing has happened. I work day and night to take care of my family i have never been on any government help nor do i need it i am Mexican i am brown i am tatted up but that is no reason why to judge me or discriminate me i should have to deal with this kind of behavior.

This is for a gentleman that works there not the store. He’s a very nice cashier. He is an older gentleman and he looks to have some sort of disability. However this doesn’t stop him from being a good human being. I went there this morning and he was vacuuming the store. He is a very nice staff member for the store. The store is so so this review is for the gentleman not the store…

Because it is there I occasionally stop in for a card or something like that when I don’t want to go to a larger store. Well yesterday I needed a card so I just went there.
This location really makes the people of Wal-​Mart look pretty normal-​ish. I park my car and attempt to go into the store. Right off the bat I am greeted by the homeless man sitting down on the ground in front of the building. He greets me I reply politely and head into the store. Ok whatever GG has a serious homeless problem that needs to be addressed.
Anyway, I go in find a card and decide that I am not feeling like an a55hole today so I grab a sandwich and a bottle of water from the cooler. I go and check out my items and oops I spent more then I thought on B-​day things; my card was overdrawn. I transfer funds and the cashier was very patient and helped the person behind me in line at an alternate register. She was great and I appreciated her efficiently.
So then I am finishing up paying and the man who was in line behind me decides my soul needs to be saved and invites me to church services on Friday Night. Mind you he is about 80 so I politely tell him it sounds interesting and thank you — I wasn’t going to push my atheism on him. so this goes on for close to 5 minutes he really wants to save my soul. So I escape CVS, only to do the christian thing and give the homeless man out front the sandwich and water. well this man decides that he wants hit on me. First he tells me if I ever need a body guard he wants the job then tells me how pretty I am blah blah blah; shut up and eat your sandwich. I am polite then get out of there.
So this rating is not based on the employees or the items they sell, they had the card I needed and the sammich the homeless man needed. The clerk was good at her job previous trips I have found what I set out for things like iron pills and Nyquil all there all good. This rating is based completely on the experience of what you have to go through for a $ 3.00 card.

Watch out for Creepy Sales Clerks here… Especially the older blonde with huge teeth, a boy haircut and pedophile eyes!

Four stars for the greeter that made my life easier once setting foot into the store.
From the moment I entered, the lady in the front with a smile greeted me and asked if any help is needed. I didn’t need help but she walked me straight to the cold medicine aisle and bid me adieu.
Upon leaving the store she wished me to feel better and to have a great day.
Felt pretty happy.
Service during check out was a bit lackluster.
What you need to know:
— Located in a plaza that you may run into solicitors in the plaza
— Only one of the entry doors is accessible
— Fully stocked cold medicine aisle for your ailment needs
— In a not so savory part of town

They put back the returned (used) item on the shelf.
I bought a Humidifier yesterday night. Unboxed the item and could not believe that the item has been used, all kind of dirty stuff.
Customer returned and they put it back to the shelf again without checking what’s inside, I guest?
Asked supervisor how that could be she said nothing she can do, just return it. So regardingless my time driving back and forwards. Not even said ‘sorry”.

4 stars for the pharmacy, but everything else in the store goes downhill. The pharmacist and the pharmacy technicians are extremely helpful and courteous to answer any questions I had. However, shopping around the general store is a huge dread. Their customer service is horrible and can be improved.

This store is alright and one of the great things about it is that it’s 24 hours including the pharmacy. Of course it’s really expensive I mean it is cvs. Sadly the customer service is hit and miss with these guys. At the pharmacy you either can get someone that is really nice and polite, or you can get someone that is rude and impatient. On this last visit I had a young man and when I approached the register I had to get my script for my refill I had ordered and he stated it wasn’t done still and to «Move over!». Wow, excuse me, no please or an explanation why the script I had ordered to be filled six hours ago and on top of the rudeness he didn’t even apologize at all. I waited and this wait became a two hour wait and this young man was giving me strange looks. When it was finally finished and after grabbing my script I left. When I got home, to my own horror I opened up the plastic bag my script was in and inside there was not only my script bottle but another person’s script was in and it looked like a painkiller which this person needed I’m sure. Percocet which I know is for broken bones. After returning the script the same day I doubt I’ll be going back there anytime soon.

The pharmacy is better than the rest of the store. I’ve been getting my prescriptions here for years. The pharmacy staff is nice and they know me by name. Every time I go there they say hi as soon as they see me.
The general store is another story. They have sales but they never have products in stock. They always run out. They don’t re-​stock the shelves.
The prices are higher than what you’d find at a regular grocery store.
I also had bad experience with the staff being so rude. One young guy started yelling at me because I was «doing it wrong» when I tried to use the self-​checkout. It was my first time using it and I was still learning. I told him that but he still yelled at me like I’m a child.
So I called CVS corporate office and reported him. I never saw that guy at the store again.

I came into this CVS around 10pm on a Sunday night. I just moved to the area and this was my first time here. I was greeted at the door and the associate kindly pointed me to the pharmacy. There was only one person ahead of me and my prescription was ready in less than 5 minutes. Both the pharmacist and pharmacy associate were very helpful and the pharmacist went over my new medication with me very thoroughly. They answered all my questions. It’s also a huge plus that they are open ²⁴⁄₇!

This place was so much better when it was run by SaveOn. As soon as CVS took it over it kind of went downhill. I still get calls from the pharmacy here to pick up meds… problem is I haven’t had this pharmacy fill a prescription in over 2 years. I’ve talked to them about this and they just say they’ll fix it. I tried to use a coupon for some vitamins I was purchasing and the cashier gave me some attitude about it because it didn’t scan the first time. I pointed out that the item the coupon was for was in my purchases and asked her to try one more time…2^nd time it scanned through. No apology, just kept ringing. I typically avoid this place now unless I need something now and it is after most everyone else has closed.

My mother used to bring me here since I was a little girl to pick up prescriptions from the pharmacy… and my 20^th high school reunion was in July! The point is that this is an amazing pharmacy and such wonderful pharmacists that work here! People like Jose and the rest of the staff go above and beyond every single time. And it’s such a wonderful experience to come to a pharmacy where they know me, ask about my moms diabetes, make sure we are doing well.
People who give this pharmacy a low rating… I’m sorry but they probably aren’t very friendly people. When you are nice people will be nice to you!

Their «customer service» here is HORRIBLE. HORRIBLE HORRIBLE HORRIBLE. Don’t expect any help if you happen to need any.
There’s one cashier/​manager in particular who will make you check out yourself unless you are buying alcohol. Only reason being is that you can’t buy alcohol at self checkout so she’s forced to help you. She literally repeatedly said, «Everyone who’s not buying alcohol go check out yourself at self check out.» That’s just really bad customer service. When you ask her a question she will keep it as short as possible and walk away as she’s answering. You’re going to have to ask someone else after you ask her. She also doesn’t look you in the eyes when speaking as if she has absolutely no time for you. Too bad I don’t have her name. Only a cashier # 89. She’s so unpleasant!
The only nice and helpful people are the pharmacists. Seriously, if you have any questions just go ask them. That’s what I had to do.

OMG I’ve never had a problem with anything or anyone here. The staff and pharmacy have been very friendly & helpful.
I been coming here for years.

I’ve shopped here a couple times. It’s definitely not the greatest CVS to shop at but they do have the things you need. The pharmacy staff were pretty cool. They’ll try to assist you the best they can. They do a better job when they’re not busy…
One time my friend and I rolled by in the car. We needed oral syringes and buzzed in at the drive thru. The guy was so nice and gave us 2, and he even put them in a bag! Sanitary and courteous, just the way I like it. My friend was shocked he put it in a bag. She wouldn’t have and laughed about it. She used to work for this company too LOL
The things people do and go the extra mile totally stands out.

I have always taken my prescriptions to this location for over 22 years but sorry its time to find me a new Pharmacy! I dropped off prescription and they told me it would take a hour so I went home and happened to fall asleep, went back after 2 hours and prescription was never processed because technician forgot about and left it in a basket.
Second incident urgent care sent over prescription electronically to this location, CVS claims they never received it, I call back Urgent Care ask them to send it again, so I called CVS to confirm they received it, I was put on hold and 3 different people asked me for same information, finally after telling 3 different people the name on prescription, I was told it was ready

Worst customer service I’ve ever seen at a CVS. Usually CVS’s I’ve been to have decent or even great customer service.
A self checkout supervisor I believe, probably named Dustin (I don’t exactly remember) was very rude to my boyfriend and me.
He asked for 3 separate transactions in a polite manner and all he said was «but you have to go to the back of the line» in an extremely rude tone. He could of just said «yes sir, but can I take care of the customer behind you real quick, they only have a few items.» Regardless, it was terrible customer service coming from a supervisor, he should be a leader and an example to his employees.
I would understand getting bad customer service if we were being rude or obnoxious to him first, but we weren’t at all. It was 3 items, 3 transactions, two minutes tops. It’s really not the most difficult thing.
Never shopping at this CVS again… especially since they were out of all my fav chips.

Ok people im sorry if u have read any of my reviews you know i dont give out one stars unless the service is lousy with a raciast vibe. I cant but i wanna give this cvs a ZERO stars. This pharmacy sucks soooooooooooooooo fn bad. They have noooo concept of personal privacy.
They are very unprofessional and should be put out of the business of dispensing anything to anyone. You want to have your doctor call in a prescription and get there hours later to be told your doctor never called it in, when your doctor did, this is your place.
I had more problem with this place but they were more on a personal level that im not going to put on here. So if your looking for some place to have a script filled THIS AINT THE PLACE. Yea i said AINT. I told you i spent some time in the south when i was younger.