Ledesma Glenn Neil MD

0 stars! If you want an appointment, you’re going to have to wait a month. It’s ridiculous, even if you have an appointment, you’re going to have to wait when you get there. I had my 3^rd appointment and their office was closed! No sign explaining why, no one picked up their phones. Their lines had been disconnected.
I paid the copay for the 2^nd visit and all she did was say she would request for the procedure to be approved and the next visit she would do it. and guess what? Their offices were closed and lines were disconnected on the day of my third visit. What a waste of money.

So Dr. Ledesma was arrested and his license revoked glad he won’t be practicing anymore!!!

Even one star is too much for her. Where is she? She has 4 or 5 different practices and it’s impossible to get a hold of her. If you can see another dermatologist do it. She’s not worth the time nor the effort.

This lady gave me 5 papers to sign even though i had insurance. Scared i wouldn’t pay. Even though my insurance is down solid. Then did it again when my doctor sent me to her. You know I don’t need this harassment. She did good work ;however, i don’t need to waste my time with her anymore period. I most certainly switched to a much better doctor., i certainly would never use her again.

Filthy and unprofessional.
Expect to be brought into a patient waiting room with a used needle sitting out. (Yes this happened to me.)
I have been here 3x already only because this is where I am covered by insurance and was referred to by my family doctor.
Today, my appointment was at 930 along with 5 other people with the same appointment and 1 doctor. The office did not open until 935, and the doctor did not show up until close to 10. How are you supposed to see six patients scheduled for one time slot ?! Most people need to get back to work on time (unlike the staff and doctors here).
I’m not one to get upset very easily or go and write a review but I highly do not recommend going here if you value your time and energy (and sanity).
There is a lot more I can say about this doctor’s office but I will refrain from ranting because who wants to read a review if it is too long and redundant anyway?

One star because I the only number available to contact this Dr is disconnected. Update your info people! I’ve googled the Dr. Ledesma, called Alta-​Med and looked through the yellow pages just to find the 714−530−7011 number which DOES NOT WORK.

Came on time, and waiting here for more than an hour already!
The waiting room was overflowing with patients, with more patients waiting outside in the hallway. We were running out of WALLS TO LEAN ON!
They had 8 chairs with 16 people waiting. Hallway didn’t have any places to sit, so you are on the ground.
If you are running late, acknowledge it with the patients! The front office staff didn’t care what so ever. Just chatting away!
By the time we went into the room, I was pretty upset. Nurse asked for the symptoms and at the end of the questions, she said «A smile would heal»! So now, I should stand around for over an hour and half and still be very grateful and happy?
The doctor: very knowledgeable and nice. Easy explanations for non doctors to understand.
Bottom line: like all the other reviews, she needs new staff with better system!

This is the worst phone scheduling office staff I’ve ever encountered. They pretty much hung up on me when I asked them to explain how their phone/​scheduling service is set up, since it seems no one can seem to call me back to schedule an appointment for my PRE-​CANCEROUS skin cell removal. The woman was the rudest person I’ve ever spoken to over the phone. Complete idiot. Unacceptable. Dr. Ledesma, please do something about this. I’ve never complained about a doctor’s office in my life.

Be prepared to wait at least an hour after your appointment time. They seem to schedule about 10 appts for the same time slot. Horrible customer service. I recommend you look elsewhere if you can

came here with my mom to see the dermatologist, her appointment was at 10, we got there at around 9:50 and they didn’t get us in until 10:45. so when we finally got in one of the nurses told us to go into the room. so we did and we were waiting for the doctor for about 30 minutes to come in. but while we were waiting my mom was standing up because she can’t sit down with the pain in her neck & the nurse before told my mom she needs to sit because the nurse is coming. she didn’t make my mom feel comfortable at all with what the doctor was gonna do to my mom. it’s irritating to have someone tell you that you need to sit down when you’ve been waiting for almost an hour AFTER your appointment time.
& the room we were in smelt really bad and they are just really gross.

At first, I was scared to go in after seeing such a negative review and the only one. There was no picture and no furthermore informations. But this the only one there was within my provider for caloptima. So I went against my own liking. Despite such a negative review. The visit was tolerable. The people in the front could be little bit more nicer and friendly by also telling the truth about the wait. Even though you make an appointment, expect that there will be waiting time especially if you are new patient. There’s a paperwork that needs to be filled. Just keep in mind that, this is through medical or caloptima, don’t expect amazing service. Seriously of those people who cmplain so much, I don’t know why. I actually arrived in bit late. My appointment was at 10:45 am, but arrived 11. Filled out paperwork and waited awhile til I saw dermatologist. Other than bit unpleasant experience with front office, the doctor was very knowledgeable and friendly and nice. She gave me lots of prescription, and listened to my problem. This dermatology is solid place to go to. If you are going to complain about waiting line, then just don’t come.

I have NEVER had such a consistant reoccurrence of rude, unprofessional, untrained individuals as those that have answered the phone for this Dr. They believe they are the «Kings» of the phone lines, and you will never be able to get ahold of the Dr to let them know what they are pulling. Well I am taking the necessary steps to do just that. I am contacting Cigna, Monarch and possible a Lawyer to deal with the medical issues that have been left unaddressed because of unruly staff, who the staff on hand did NOTHING about when confronted last time.
DO NOT CALL THIS DR. OFFICE Unless you are willing to purt up with abuse! They will say anyting to defend themeless afterwards, they will lie and hang up without any explanation and refuse to let you speak to the Dr or leave a message.
Let these Dr.(s) know what is going on, because no matter how good THEY are, it dosent matter if you CANT get to them because of there staff.
If the Dr would like to take responsibility for this and contact me, please do sa… and FAST.