Mega PDC

If I could give this place a negative star I would. I work for the US Embassy in a foreign country and had our spare wheel stolen. We ordered a replacement from Tom’s online to be sent to us and their manager Jash refused to fill our order because he was «suspicious» of the order. I tried to pay with a credit card, denied. I called and offered pay pal, denied, then when he finally agreed to accept a bank to bank wire transfer, this fool STILL refused to fill our order. The worst part is that he pretended that he was going to fill our order and we wasted three weeks waiting for him to take it off hold and never did. We could have ordered from another company and had that spare wheel on our car by now. I sent five emails, including one with the banking information for the wire transfer and he NEVER RESPONDED. When I called, he told his employees to tell me he wasn’t available. Skype credit is expensive and my time is valuable. If you want to waste your time, try doing business with Tom’s.

I get parts here once a month or so and I would be embarrassed to work here. I had to wait at least 30 minutes to get prices don’t be in a huge hurry.

My initial experience with Parts Department of TTC was not as smooth. I was given a wrong part twice. I realize that trucks vary even within the same model year, and can’t hold the PDC completely responsible for the SNAFUs. But the good thing, that today, I was contacted by the parts department manager and was given a solution to my situation. I commend Mega PDC for their professional handling of the situation, and accountability. Additionally, I would like to add that these guys have everything needed in stock– they are by far the largest distributor of parts in LA area.

Omg these guys are amazing! I love this place. I came here because I needed a new rim due to a flat tire from a pothole and I dented the rim. I was referred from Kia and my bad experience turned into a good one because the service here was awesome! Every person I spoke with was very knowledgeable and pleasant. I will definitely be calling Allen Lam for all of my future needs.