Shanghai Studio

Tammy was really nice throughout our engagement shoot, formal shoot, and wedding shoot. Pictures were good overall. I really liked our engagement shoot out of the three photo shoots. She did capture all the special and important moments on our wedding day… we were really happy about that! :)
Only problem was getting our album. She’s prob super busy doing weddings after weddings… so i understand. I got married in august 2014. And after trying to reach her many times, the albums were ready in April 2015.
But I will say, the album turned out beautiful! She put it together so well. I showed my family friends and they all loved it.
Tammy did give us our digital CD about two weeks after our wedding (basically right after we got back from our honeymoon!). I see that a lot of people on Unilocal complained about not being able to reach her and not getting the album… guess I wasn’t as frustrated and angry because she did give us the Digital CD with all our pictures. And we were able to send out our thank you cards right away! Plus, we did have a videographer so we were able to see our whole wedding in action which was exciting!
Yea, it was a bit hard to reach her and yea it took awhile getting our albums from Tammy, but we did get it and I am satisfied!

This has to be the worst most unprofessional company my wife and i have ever had to deal with. Not only was Tammy late to our wedding on 3÷14÷15 but she was extremely rude. We have been playing phone tag with Tammy since the wedding attempting to get our wedding album as well as our photos on a cd. It took her almost 3months to get the cd to us and it was promised 3weeks after. We still have not gotten our album and she has made absolutely no contact has not responded to any of our messages or emails and just makes up excuses. Save yourself the headache and do not bother dealing with this terrible company.

GO ELSEWHERE! We found Shanghai Studio at the bridal EXPO in Los Angeles and thought it would be a good idea to give them a try. The prices were competitive, but it comes at a price. Henry the photographer was good to work with, but the majority of the indoor shots had low light. You’re a photographer, adapt to your settings. Instagram has filters that could’ve helped you out, wtf. They told us to check the lighting on different computers. The overall day of wedding experience was ok and yes there was some good content.
This part of the review is the good part. As a newlywed couple you want to reminisce about your wedding. Why did we have to wait almost a year to receive the final product? Tammy is the person that runs the office, and her customer service skills were terrible. Cat and mouse game. I’m talking Tom & Jerry sh*t. It was such a task to receive the initial pictures for us to view on our computer. When she sent it out, she sent us another couples pictures. It looks like they had a good wedding as well… WTF. We’re a brown Filipino couple, she sent us pictures of a white couple. She would avoid calls, respond late to emails, and even make up stories about replying. We thought about taking her to small claims, yes it got that bad. We finally pickup our album today 7÷26÷15. The wedding was on 9÷6÷14
BELOW IS A BREAK DOWN OF ALL THE EVENTS WE LOGGED. ENJOY!
09÷05÷14 — Tammy initiated contact via email to review the timeline (day before the wedding)
09÷30÷14− I sent a thank you email and inquired about the photos. No response
10÷21÷14− I sent a follow-​up email. No response
December 2014-​received the disks after I initiated several contacts. She wanted us to pick it up, but I insisted that she send it to us at her own expense for having us wait this long. When we finally received the disks, it was another couple’s wedding photos. Contacted her again to send us the correct ones. The communication this time was mostly via phone and we frequently called. We demanded that we get the photos before Christmas and we received it by then.
02÷14÷15− We initiated contact on the required photos for the album. No response
02÷20÷15− We sent a follow-​up email and I called. Tammy responded via email on the same day.
03÷02÷15− emailed the list and ready to order. No response.
05÷08÷15− emailed for follow-​up. No repsonse
05÷26÷15− called work phone and cellphone tp follow-​up. No reponse.
06÷03÷15− We sent an email containing the dates of the previous communications that she had ignored. We also asked her to let us know if there’s a better way to contact her. Tammy responded the same sat saying that she will check tomorrow and will follow.
06÷10÷15− Still no response from 06÷03÷15 so we sent an email. No response.
06÷12÷15− Sent another email to follow-​up. Finally responded and also sent me a text message. The album is now ready online for proofing.
06÷15÷15− Sent Tammy an email letting her know our revisions for the album.
06÷26÷15− Sent Tammy an email to check the revised album. No response.
07÷06÷15− Sent Tammy an email to check the revised album. No response.
07÷13÷15− Still no response from 6÷15÷15 so we sent another email (cc’d a third party). No response.
7÷14÷15− called Tammy and when i asked what’s the plan since we haven’t heard from her, she said she received my email and responded to it. She said she has been in and out of the country for photoshoots so she hasn’t been able to get to us. I requested to at least provide some response to our inquiries so we wouldn’t think she’s going to flake. She apologized and said she will post the revised pictures tomorrow morning, and I told her that I would call again to follow up.
After hanging up, I checked my email and i didnt receive an email from her. She called back a few minutes later and told me that the pics comes out bright enough on her computer and they will be lighter when printed. She said she will give me a comparison photo.
07÷16÷15− Tammy sent a text message saying the revised album is ready to be viewed.
07÷22÷15 through 07÷24÷15− Tammy communicated via text message. The album was ready for pick up on Sunday 07÷26÷15.

BEWARE! We hired Shanghai studios for our wedding day and worked with Tammy throughout the entire process. Tammy was great in the beginning, responding to all of our calls and emails. We gave her a great tip and paid her in full the day of the wedding, little did we know they would do a 180 on us once they were paid. As part of the wedding package we were to get an album of our wedding pictures. The proofs went up on the website for us to see and make changes. In all honesty, it did take us a bit of time to get back to them on the proofs to make the final edits on the album. However, once we made the edits, there was no progress. We sent them several emails and phone calls with no response back. There were a few times Tammy would answer and she would just make an excuse saying she was with a client and that she would call back, but never did. It’s been 2 years since our wedding day and we have yet to receive our wedding album. At this point, I’m not even sure if we will ever see it. I definitely regret hiring them.
Bottom line: I DO NOT recommend hiring Shanghai for any of your event. Price wise it may sound like a good deal, but most likely you won’t get some of the things they promise you.
Like the other reviews say… RUN AWAY!

HORRIBLE at getting back to you. Nice people but once they have their money they are the worst at calling back, writing emails back. You have to take the incentive on EVERYTHING! I got married almost eight months ago and I’m still waiting for my wedding album and cd to be mailed. Tammy said she would call me when it would be ready and its been two weeks now. I try calling and her voicemail is full. I recommend spending good money on a photographer who is going to value a paying customer!

Hello… Please if you guys are getting married and need a photographer DO NOT… I repeat DO NOT hire this photographer. Yes, she has good prices I myself may admit but not worth the stress. I hired Tammy to do my April 2015 wedding, and this was back in January of 2014, I thought it was all ready and set. Boy was I wrong! 1^st she never contacted me to do any follow ups, as to where pictures will be taking place etc. then in February 2 months before my wedding Tammy came out with hidden charges that were never disclosed prior to signing contract. To make a long story short 2months prior to our wedding we ended up having no photographer because of her undisclosed charges. She had no regards to how stress this would make a future bride to be. Please do not waste your time. Go elsewhere!

Run and don’t look back! If you want quality photos go somewhere else, they are cheap for a reason. I hired Tammy and her videographer for my wedding and have yet to receive my wedding video — I got married a year ago. Tammy took her time to get me my photos, she did work with me when creating my album but the album looks like a plain black book and I have to pretty much do all the work from choosing pictures to formatting the album. She missed key moments of our day like our first dance and entrance to the reception. They have a small team of amateurs so if you truly want to remember your day DO NOT book her. Feel free to email me for any further comments about this service.

I got married in October 2012 and I can’t believe I have not wrote Shanghai studio a review! My experience with everyone was amazing! Tammy took care of the contracts and appointments. Whenever I need to get a hold of her she was there and answered all my questions. The day of my wedding it was a father and a son who took my pictures. They were very nice, not the pushy at all, and very good with my guests. When I got my pictures back I was in love!!! From the father I got classic romantic pictures and from the sons profile I got the cute modern pictures. I got the best of both worlds!

I got married in 2011 and hired Shanghai Studios. I have Pros ad Cons listed
Pros:
Cheap
Got digital copies of my pictures fast
Had a lot of pictures to choose from.
Cons:
They breached their contract in 2 ways:
(1) We were told there would be 2 photographers the day of (Tammy and her husband), only her husband showed up. There was a huge language barrier with her husband as he did not speak English very well. He didn’t have good direction when it came to the poses with the wedding party and he didn’t listen very well. In addition, he was extremely late at showing up to the photo location after the ceremony and since we had a limo on a time limit, this created problems when we wanted to get some couple pictures and family pictures. I mean how hard is it to get to Pasadena City Hall?
(2) Till this day they haven’t given us our Flush Mount Photo Album. Our agreement stated we were entitled to a 20 page album. We have attempted to email (more then 4 times) with no response and even called Tammy. Tammy claimed that the emails must have went to her junk email. How does a client’s email get sent to her junk email? I mean she got my initial request when I expressed my interest in her services!
Advice: Don’t use Shanghai Studios for you next event!

The service was okay (a few problems here and there, but nothing major). Our pictures turned out average, not spectacular though. Could have been better. There are other services out there that we should have looked at before booking here.

my husband and i found this awesome team at a bridal show and were worried about the quality. But these pictures were AMAZING… the price was excellent, the service was amazing and Tammie was great. She did my hair for free– we skipped the free engagement session to get a small discount on the CD. Very professional people, great looking album. They are awesome!
We have been married now for a little over a year and we love looking at our book they made– everyone who looks at it loves the work they did! Great job guys!

I coordinated a wedding that took place recently, Shanghai studios was the photographer for the event. The bride and groom booked this photographer at a bridal expo they attended. I personally had never worked with this company and I must say that I was a little nervous because of that fact. Imagine how elated I was to learn that all of my worry was pointless. They showed up early, were more then easy to work with, creative, patient, open minded and incredibly discreet during the ceremony. While I have not viewed the final result as of yet I did see the engagement photos. I must say that If the wedding photos resemble the quality and majestic nature that the engagement photos possess they will be phenomenal. I have worked with countless vendors, and shanghai tops the list in regards to professionalism, communication, promptness (with their product delivery, answering emails and showing upto event) and product simply because they listen to what the bride and groom want and do their best to deliver just that. Kudos to this studio.

I booked Tammy at the Los Angeles Bridal Expo; I was a little scare because I have heard so many bad experiences of brides not getting their pics and having bad experience with their photographers.
Well, I have my engagement pictures taken by Shanghai Studio and there after my wedding pictures and I can’t tell you enough how happy I am with both of my pictures. Tammy is excellent!!! On my wedding day they both were there very early and took hundreds of pictures throughout the day. I LOVE Tammy, she is awesome. I got my wedding pictures on the discs by the time we came back from our honeymoon, I can’t wait to receive my album. Thank you Tammy!!!

I recently got married and hired Shanghai to do our photography and videography. Their services were great, friendly and very helpful! Granted we haven’t received the finished edited products back yet as the wedding just completed 10 days ago (will update on the results when photo & video comes in) but I got a special promo deal with them from a bridal show I attended which included free engagement session that turned out FANTASTIC! Tammy is incredible to work with, and her husband Henry is very nice too.
Tammy put together our signature book in less than 24 hours (due to time restraints) and it was artistically perfect! We received so many great comments from our guests. She also stepped in last minute to be my makeup artist and hair stylist as my original people hired fell through.
THey do everything, friendly and customer oriented one-​stop-​shop! Highly recommend them!

My bf and his family did their family portrait here and it came out beautiful. The quality of everything was better than ive ever seen. Even better than my family portrait. The people here are very helpful and professional. I wouldnt mind hiring them for my family’s next event. =)