T-Mobile

Garden Grove, Vereinigte Staaten

4.5

Jetzt geschlossen

20 Bewertungen

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Telefon:
+1 714-534-6010
Webseite:
clickserve.dartsearch.net
Adresse:
9562 Garden Grove Blvd, Garden Grove, CA, 92844
Kategorien:
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Geschäftsinformationen

Kreditkarten akzeptiert
Ja
Parkplatz & Parkhaus
Kundenparkplatz
Fahrradstellplatz
Ja

Heute

Heute 10:00 – 20:00
Jetzt geschlossen
Ortszeit (Garden Grove) 23:23 Freitag, 29. November 2024

Geschäftszeiten

Montag 10:00 – 20:00
Dienstag 10:00 – 20:00
Mittwoch 10:00 – 20:00
Donnerstag 10:00 – 20:00
Freitag 10:00 – 20:00
Samstag 10:00 – 20:00
Sonntag 11:00 – 18:00

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Umgebung

In der Nähe dieses Ortes:
1
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9562 Garden Grove Blvd
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9562 Garden Grove Blvd Ste G
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20 Bewertungen zu T-Mobile

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Rating des Ortes: 5
Seal Beach, CA
I’ve been here 4 times and only once did i have to wait 15 mins. All the other times I waited a few seconds or 1 minute.
They have always been super friendly, knowledgeable, and helpful. I did have one guy tell me it’d be beneficial to upgrade my family plan so EVERYBODY gets 10 GB per line and told me my bill will come down $ 3. It went UP $ 3 instead. He could’ve been a rookie but I hope there isn’t that kind of misunderstanding again, especially since I can’t get that old plan back again if I wanted to. I won’t let that affect my rating because I’m understanding and generous like that. peace.
Rating des Ortes: 1
Tustin, CA
Really worst service t mobile store in my life.
They charged me over 700 dollars. I used my phone phone January 19th~ April 26th (i cancled my phone today). But, they got my money $ 536.23(4 times charged)(i checkd at my bank history)
And, they charged me over 200 dollars to pay until May 12th. (i complained about 200 dollars yesterday, he said it will be going down. WTF?!) So, it means they charge me over $ 700 by 5 times paying for using Jan 19th~Apr 19th. So, i called customer service and complained about it. And customer service guy said 1 more smart stuss is added in my account. Wth is it?
They said some money will be come back to my account, but, i don’t expect how much will be come back to my account. At least, need to come back 150 dollars. Never never i will visit here again. I don’t want to give them even 1 star
Rating des Ortes: 1
Los Angeles, CA
This is terrible don’t use it. They lied and does not apologized. Don’t waste your time.
Rating des Ortes: 5
Garden Grove, CA
Visited this store today. As much as I dread going into the Tmobile stores, I had a great experience with Bryan. We were greeted with smiles and Victoria was quick to find out why we were visiting the store. Bryan answered all our questions and got us the services we needed! I will always return to this store. Thanks for the best customer service experience when dealing with Tmobile.
Rating des Ortes: 5
Garden Grove, CA
15 minute to get the iphone 6s for my dad, get my few questions answered and be on my merry way. I was greeted once I entered the store and was glad to get in and out of there relatively quickly.
As of 2⁄18; still offering buy one phone, get the second half and unlimited talk, text and data for four lines is $ 150 (without tax).
I like this location cause it seems to be in a less congested area than the other T-​Mobile stores that cater to Asians.
Rating des Ortes: 3
Garden Grove, CA
This review is solely for the customer service I received from Dillan. I have gone to this location for a while and everyone is very helpful but last night, my hubby and I came in to upgrade our phones and was helped by Dillan. Maybe he had a off day but his attitude was as if we were bothering him when I asked questions about my account. He was unprofessional, during the whole upgrading transaction he was changing music in the store… talking to his co workers about personal stuff etc. He asked us several times which numbers went to which phones because we were upgrading two lines, in the end we went home and the numbers were activated to the wrong phones. Very frustrating, had to call Tmobile customer service to fix the issue. I’m usually very happy with the customer service at this store but today was not one of those times.
Rating des Ortes: 5
Westminster, CA
I was assisted so quickly that I didn’t catch the gentleman’s name who resolved my phone issue. I was very grateful for what he did and how quickly he did it. I know this isn’t the best review, but for me to walk in, blurt out my issue, for the tech to take my phone, and fix my issue all in less than 1 minute? That is what I call service! Thank you to this location! You rock!
Rating des Ortes: 5
New York, NY
Have a tmobile account. Walked in with my dead Samsung Note 5 and asked the associates Dillan for a charge. He was happy to oblige. Thank you for the help!
Rating des Ortes: 5
Westminster, CA
I went to this t mobile to do my monthly payment I usually go to different stores every month but this is the one of the best t mobile stores in Orange County I have been to to all of them but so far the best service is here. also is super clean and Karen took good care of me and my wife. she was very patient and friendly. I really recommend coming to this store thanks Karen your the best!!!
Rating des Ortes: 5
Garden Grove, CA
Karen at t-​mobile was very halpful & the store was very clean the service was fantastic and I will be coming back as much as possible that is if Karen still there.
Rating des Ortes: 5
Orange, CA
Excellent service here, I have gone to other stores around my area but they never satisfy me like this store does. I drive all the way from Orange/​Tustin area just to have Markus attend me here. For all you Spanish speakers, he is the only spanish speaker at this location and very helpful! Glad to always have him as my representative that helps me. Very patient and is not rude.
Rating des Ortes: 5
Westminster, CA
Very big and clean store, you can’t miss it while going down garden grove blvd! Michael was the sales rep that helped me, Very friendly and he helped me trouble shoot my phone, best T-​Mobile store in the area !
Rating des Ortes: 4
Las Vegas, NV
Came by this location to pick up some accessories for my phone. My charger for my phone died and needed a replacement.
They did not have one I wanted in stock, but they had a replacement model that worked with my phone also. The staff was helpful and the price was good.
Rating des Ortes: 5
Irvine, CA
This store locates in the same shopping plaza as AR Supermarket. You will not miss it, seriously. I stopped by this store with the intention to open up the family plan for both my spouse and I because T-​Mobile been advertised the $ 100 family plan with unlimited LTE, talk and text; awesome isn’t it? Walked in and met the store manager Kevin with the planned inquiry on the family plan offer.
The service I received was great, Kevin was helpful and informative. From the first moment I walked in to this store, wow so pink! LOL. I am curious who picked the color Pink as T-Mobile’s theme. The process and transaction was good, quick and smooth. Will come back for future services at this store.
Sorry, this time will be a short review for you folks. Until next time, catch y’all on the flip side.
Rating des Ortes: 5
Los Angeles, CA
Best. Customer service. EVER.
Sadly I don’t think I have encountered customer service this great in a very long time.
My family and I are were probably the biggest pains of their day but they were so patient and knowledgable. They dealt with our millions of questions and attempts at haggling (yes, shame on us).
You really feel like the employees actually want the best situation for you; they’re not interested in ripping you off. (I know right? What?!)
Real kudos to the manager, KEVIN and the friendly associate that helped me, Karen!
Definitely happy that I moved over to T-​mobile :)
Bye bye, Verizon!
Rating des Ortes: 5
Anaheim, CA
Michael went above and beyond by setting up my account. Smooth and to the point. I went in on 2-​4-​2015 around 6 pm. I also noticed that another young gentleman that was working with him assisted a father with his teenager son, very informative and patient. I was impress by Michael and the other gentleman, the place was properly organized and replenished. Sanitary was great. Michael is also bilingual, I think he speaks Korean. Please recognize these gentlemen as they are a great asset of your company. These two had great teamwork and kept everything under control since there was a bit of a wait time. I will be recommending my friends and family. The drive was worth it.
Rating des Ortes: 5
Garden Grove, CA
This is totally my go-​to spot for T-​mobile now.
First of all, the store itself is really nice and clean inside and out. It will literally catch your attention if you’re just driving by.
Second of all, the staff was very knowledgeable, friendly, and helpful. My boyfriend and I came in to get new phones and the staff was very patient with us. He even helped us extract the information from our old phones to our new while explaining the features of our new phones to us. It was about closing time too, but they didn’t make us feel rushed at all.
& lastly, their inventory was well stocked than most other t-​mobile stores. (I called for inventory on the new I-​Phone 6 upon arriving). The other t-​mobile stores were sold out but they still had some here.
Highly recommended!
Rating des Ortes: 5
Arcadia, CA
Top tier T-​Mobile store! I just needed to get a simcard replaced, and the girl that helped me out was extremely courteous and got me in and out of the store in less than 5 minutes.
Before this I was at the tmobile store two blocks away on euclid and trask, and they wanted me to be on a waiting list in front of 4 people that wanted to open new lines. even though I told them I just needed the simcard and didn’t even need the simcard activated yet. Avoid that store at all cost.
Rating des Ortes: 5
Huntington Beach, CA
These guys are on top of their game. I’ve been to other carriers. I’ve had Simple Mobile, Sprint, Metro Pcs and so on. This place makes me want to stay with Tmobile.
All the of the staff there are great but I especially like the older guy who tries very hard to make customers happy. He is so good that I want to recommend that my friends n family sign up with Tmoblie with this guy.
Thanks so much you’ve changed my life.
Rating des Ortes: 5
Tustin, CA
I needed my cell phone paired with my car stereo via Bluetooth. To that end, I went back into T-​Mobile for assistance.
They could have said it wasn’t in their parameter ’cause the hang-​up was likely my Pioneer Navigation stereo. But Kevin from T-​Mobile did the decent thing and came out to my car to give it a shot.
Mission accomplished. Thank you Kevin and T-​Mobile.