Edible Arrangements

I ordered an arrangement for my grandmother’s birthday and was very disappointed in the quality of the arrangement. It did not look like the picture on the website. It was a sloppy and unattractive arrangement. I’m never using this place again. It was not worth the hundred dollars.

This store does not deserve 1 star. I was there 5÷09÷2015 and there was a huge fight in the back and they didn’t care if the customers heard them at all. I would have left but I paid in advance. The owner/​employees were absolutely rude. The guy working the front counter was so embarrassed that I felt sorry for him. I will NEVER return to this location. This was the first time that I have purchased anything from any Edible Arrangements and I stepped in the den of lions for real. I’m done, this place will never get anymore business from me at all.

I Placed An Order Over The Phone To Be Delivered To My GodMother On Christmas Eve. The Guy Who Took My Order Was Very Helpful And Patience. My GodMother Didn’t Call To Thank Me Or AnyThing So I Got Worried And Called Them Back On Friday The 26. The Guy I Spoke To Was Rude And Impatient. First He Couldn’t Find My Order And Insisted That I Called The Wrong Store. I Was On Hold For 10 Minutes When He Finally Found My Order He Said It Was Delivered. I Asked Him What Time And Who Signed For Them He Just Sighed And Put Me On Hold. It Turns Out That The Fruit Were Left On The Porch.
I Like To Give Second Chances. I’ll Give This Place A Second Chance Because My First Experience With Them Was Great.

This place doesn’t even deserve one star, but I had to put something. The fruit was old and hot because they delivered it from a car. It’s wasn’t the usual fridge van!!! Horrible service and it was a waste of my $ 80. I will never order from here or any other edible arrangements!!! The arrangement did not look like picture online and it had 99 cent store balloons! What a disappointment because it was for my wife’s 25^th birthday!

A friend sent me a chocolate covered strawberry arrangement as a surprise, and it was delivered to my house. Very unprofessional service! When an employee arrived at my doorstep, she BANGED on my door loudly and started ringing my doorbell over and over! I had not expected a delivery, so I was pretty startled, not to mention people really shouldn’t be doing this type of rude behavior in general! As I peered through the peephole, a little scared, I noticed that the car she was driving was UNMARKED. I only cautiously opened the door when she started saying my full name loudly, and that I had a delivery. Only then did she even mention that she was from Edible Arrangements.
After that rant, I suppose I should mention something about the product. The chocolate on the strawberries was already starting to melt when I received them. At least the strawberries were large and chocolate was tasty. After putting them in the fridge for a while, they returned back to normal. Even though the chocolate strawberries were good, it definitely wasn’t enough to make up for their terrible delivery service. I won’t be bringing my business here.

I really should’ve read the reviews here before ordering.
It was a pure disappointment. I ordered a bouquet online for my parents. Once I realized my parents will not be home at the time, called the gardena store to tell them to deliver it to my dad’s workplace instead. The guy on the phone was bit snappy, but I didn’t think too much of it. On the delivery day, they delivered it to home, but since there’s no one there, they call my mom and somehow brought it to the right place eventually. My parents were baffled by how rude the delivery man was and enraged by the service. The bouquet definitely wasn’t up to the quality. I ordered the service to surprise my parents and celebrate the occasion, not to infuriate them and make them feel insulted. I would never order from this place again.

This EA location is pretty legit. I placed an order online to have an arrangement delivered to my sister’s job on Mother’s Day. I later called to ask them if they could deliver the arrangement after 2pm and they were more than happy to accomodate me. A day before the arrangement was set to be delivered, I called to ask them if they could deliver it a day early and not before 2pm, AND THEY AGREED!!! I totally did not expect them to say yes because it was so last minute during one of their busiest seasons.
After my sister called to tell me how much she loved her arrangement, someone from the EA called to let me know that they forgot to deliver the ballons, which was a total BUMMER, but that they would be issuing a partial refund immediately. WOW!
Needless to say, I am very pleased with the staff at this location. I appreciate their flexibility and professionalism. Even though they forgot the ballons, they apologized for the mistake and wasted no time in fixing it. 5 STARS!

I rec’d an Edible arrangements on my birthday from this branch and the arrangement was small (my bf did not order a small nor cheap one) and some of the fuit by the night was going bad. I have order from this company before but not this branch and the fruit is usually sweet and ripe, but the fuit I got this time was just not up to Edible Arrangements quality. Try perhaps a different store? I hope this helps!

Although I read all the negative comments here on Unilocal.Sometimes you can’t always go by what other people write. Those are there individual negative reviews. We all have them with different business establishments, myself included. So, with that said. I thought I’d give Edible Arrangements a try. The gentlemen working the counter was very nice. I have to tell you that sometimes they won’t have the container that is shown in the fruit arrangement. My suggestion is that you call to make sure they have what you want. That way you won’t be disappointed or you may have a color scheme for a party an you want a certain color. My arrangement was beautiful and the fruit was fresh. I guess maybe because it’s summer an all the summer fruit that is out. Now, if you ask me if I order again. I would have to say no. The reason behind that is because. My arrangement was not for a party. It would have been a nice edible piece to go on a table for a party. I ordered it for my Moms birthday. The next day she just took all the fruit out of the container an into her own bowl. I will just go to Costco or somewhere an just buy her the cut up fruit.

This place doesn’t even deserve 1 star! I ordered a large size edible arrangement and they gave me a small! Then, they played it off acting like the small was a large when it CLEARLY was not. How do I know? When I called and asked them how many pieces come in a large arrangement they said 60 – 65 and a small has 40 – 45 fruit pieces. The large order arrangement that I ordered and they gave me had 30 pieces of fruit! Also, if I compare my arrangement to the large size picture online it is totally different. And lastly, the arrangement does not look close to being worth $ 94. $ 94 for 30 pieces of fruit? Really?
Not only did they screw up the order size, the arrangement of the fruit was horrible! It looked awful! I will NEVER order from Edible Arrangements again.

Plain and simple — not worth the money! Don’t expect your arrangement to look like the photo online.
I was PISSED when my BF sent me the picture of the arrangement. The whole idea was to be an embarrassing girlie arrangement, but instead i was the one who was embarrassed by the cheap-​looking arrangement.
This location did a half-​ass job on the Hello Kitty arrangement that I ordered. (look in photos to see what I ordered vs what was delivered.) The arrangement only came with ONE Hello Kitty face pineapple cut out and nothing else in it was themed to what I had ordered. Even the tin can that it came in was green, instead of the HK one in the picture!
I could understand if they didn’t have the supplies to fulfill my request — if they had called me to explain. Instead of transferring my order to one of the many Edible Arrangement stores in my area, they put together that POS arrangement and sent it on it’s way.
For the record, I contacted EA’s corporate office to express my disappointment and they didn’t event acknowledge my complaint with any type of response. I will never order from this company again. I suggest that you save your money too.

I don’t think this place deserves a star. It’s family owned… some fat middle Eastern girl worked the night shift. They were bout to close. I asked her if she could make me an arrangement. Instead of asking how she could accommodate me… With attitude she replied with «how am I supposed to make that right now?!» So rude right? She probably ate all the fruits! Horrible customer service. Don’t support these people!

Be warned! Don’t use this Edible Arrangements in Tozai Plaza (Western & Redondo Beach Blvd).They use moldy fruit & when you call them on it, instead of being mortified that people might have unknowingly eaten bad fruit, the owners gang up on you, YELL at you for eating what you did eat & tell you they would have «replaced the bad fruit.»
My husband picked up the arrangement around 2:00pm, Thursday, December 23. Brought it to his office at around 2:30p and left it in the common area for his staff members to enjoy. He immediately had patients to see and was busy examining them. After closing time, a staff member, sheepishly walks up to my husband and informs him of the moldy fruit. I can only imagine how nervous she must have been to bring it to his attention but she probably knew someone had to, so that no one else could possibly get sick. He was immediately mortified and not to mention embarrassed. This was at 6:30p. He immediately drove back to the store with the moldy arrangement to show them what had happened (6:45p). The girl who was there was rude and unapologetic and said all she could do was replace the grapes. What? Are you kidding me? It is at the end of the day, everyone at the office has gone home. She said that is all she could do. Owners were not in but would be the next day.
The next morning, CHRISTMAS EVE mind you, my husband comes home after going back to the store and tells me how their entire family, but mostly the husband and wife owners ganged on up on him and yelled at him. It was completely unprofessional behavior. THEY TRIED TO PASS ON MOLDING, ROTTING FRUIT. Period. End of story. But the way they yelled at my husband, made him feel like maybe it was his fault or that it was not a big deal. Shame on you Edible Arrangements!!!

Thank you to my staff for paying attention to my personality and the things that I like, the fruit arrangement was DELICIOUS and BEAUTIFUL… they must’ve figured out that they were stressing me out… and I love the keepsake that the arrangement came in…
I felt so loved, I have a few events coming up, this may be my solution.