Jack in the Box

I’ve only ever been through the drive-​thru here. Open 24 hours. I’m all about that inebriated munchie late night and stomach ache mornings life, we all do it.
Service is always good.

I usually don’t write reviews but I came here hungry at midnight only to find that they were all out of food… What? … How are you open 24 hrs with no food?

I am in shock reading the negative reviews for this location… I have had nothing but great experiences here since starting to come in the mornings about a year ago when I started working at a place nearby… Maritza and Jeremiah are the morning drive thru window people and they are both top level for what they do! I have been in management positions in the past where if I had met people like Maritza and Jeremiah, I would have offered them a job and I have done so when coming across exceptional people who give it their all even though they are working for far less than they deserve… It is rare to find such amazing and personable people at fast food places but this Jack in the Box happens to have them… the food is great, too… always fresh and they always get it right… Thank you for making my morning food stop such a great experience and you have my business for as long as I am working in the area and probably even afterwards!

This place is shit! I will I could give it negative 5 stars but oh well! The employees are so fucking rude, like I’m sorry you are in the business of providing good (at le (ast) customer services! WTF is up!!!
First off the lady in drive thru had such a heavy accent, I didnt know what the fuck she was saying and she didnt seem to like the fact that I had a proble understanding her so we started off on a bad foot right there, but I’m an adult so I didn’t let it bother me. Then we get to the window and she ask me if I’d like a cup holder, I say yes sure, thinking to myself I have 3 drinks of course. She give’s me a cup holder for two drinks then hands me one of my meals not in a bag, while I’m talking to my husband about that silly little issues, I’m also trying to ask them for condiments, which either they were ignoring me or just couldn’t hear me (which doesn”t make sense since i was damn near yelling). They finally hand me the third drink and the last meal in a bag and so I ask for a straw for this drinnk. She gets yet another attitude and tells me that she already put two straws in the cup holder, at this point I am done with her attitude and tell her ever so nicely that I have 3 drinks. Burst her bubble.
When I get home to eat, I am disappointed to find that the burger I’m eating has been thown together as if there were to busy to focus (which they weren’t). My son had items on his burger that I asked them not to put on there and Im sure my husband has some issues, but I know he won’t tell me because it was only 15 minutes or so that we left this place and I’m still fumming, obviously.
Stay away from this place, at least until they get some people in there that know what working in hospitality really means.

Wow came to get something to eat at this jack in the box never coming here again I ask for a chicken teriyaki bowl with out the carrots she told me I can’t get it like that. What if I was allergic to carrots. Every fast food restaurant gives you a medium drink but she gave me a small drink we asked twice for a large and we got a small, I asked easy on the ice she gave me no ice really. Then she gave me attitude when I asked her we asked for a large. Someone give me the number jack in the box District manager.

This Jack n’ the box get a big fat zero for there Grilled Chicken Salad, a 3 stars for the customer service, I usually don’t eat or review fast food places, but after leaving church on Sunday I wanted to try the salad I have heard about over the tube, but what I got was the salad surprise… the surprise was on me, it come with a lot on mix lettuces, a few strings of carrots, about 5 slice thin soggy cucumbers, 6 mini soggy tomatos, 3 slices of red onions, the two pieces of grilled chicken that was not really grilled and was
1 ½in. the really absolutely worst part about this salad they left the lettuces bub in the salad, I could not belive that, needless to say this was not a good choice, with only two people is side eating you would think all of the tables should have been and no trash on the floor, wrong, and last the bath had some graffiti on the mirror and door. I almost forgot with your receipt Jack will give you 2 free tacos with a purchase on your next vist within 3 days… I am passing.

Worst management (Mary)

I try to eat at home if I can help it since food at home is already a sunk cost. Why go out and spend more money? But there are times when I’m pressed for time and need something quick so won’t totally starve.
I usually come here for breakfast and haven’t had their lunch/​dinner items in a few years. The drive thru person was really nice and contrary to what others have written did provide good customer service during the times that I’ve come there.

This JIB has been here for well over a decade. Not many choices in this industrialized area. Easy access off of N.B. Western and E.B. 135^th street.

NO STARS — Capitalized! WARNING– Don’t go here!!! Listen and spread the word. But unfortunately Unilocal requires at least 1 star to post reviews. Hey Jack are you wondering what happened? Well here you go. Technically this is one of my usual kitchen like (eating places) — where it is so close to my apartment, so why cook at home where i can just easily eat here without washing dishes after. Lately i have been noticing poor professionalism (workers lack of interest being there) including the managers that i have witness plays favoritism among the workers. Very odd for a customer to openly see this from the other side of their Bank Glass windows (a person automatically assumes that this location seems to be getting robbed often). As i said i live nearby this location, so when i eat here and also drive by daily– you dont see Cops driving by patroling the area. There is also Photo Enforced Cameras along Western Ave and 135^th (be careful-​avoid a rolling stop) which makes sense putting them bullet proof Glass when you order inside. I guess the 1 out of 5 stars is for entertainment when you dine inside and seeing the traffic camera flash and that person will receive a $ 480 traffic ticket for running the red light.
Back to the poor service– the wait is long after ordering, soda machine has a note stating that it will be turned off at a certain time in the afternoon and they don’t make your food right. On top of that, they give you a feeling of why are you here-don’t come back feeling, very disgusting. I order a BACON potato wedges but had no BACON. And yes i walked up to complain, they seem to put some but it was a mean sarcastic return, they only put like a teaspoonful. Yikes, so i told them to call the manager on duty, she put the bacon to our liking (imagine eating this way by now). We went online and filed a complaint and supposedly Jack will mail us coupons but months had passed and never got any from the mail.
Never again gettn Jack from me. Hopefully this place get’s replaced and don’t get Jack from customers either.

Absolutely awful I wont EVER be back horrible everything customer service, food, and if I pay $ 12 for my meal if I ask for ranch you shouldn’t charge me a additional ¢.25 I mean seriously