Pop Japan Travel

First off, just to prove my point that this company rocks, is that I never actually reached the shores of Japan, yet I give them 5 stars. Let me explain. It was a week, before the Animé tour, that all of Japan crumbled from the earthquake, tsunami, and nuclear fallout. And thoughout everything that happened, they kept us updated on the events, and even posted links on how to help the Japanese people. And then they refunded our money! They could of been mean about it, and kept the money, and said it was because of some technicality in contact, but they were very cool on that aspect.
Before the quake happened, they were very patient and persistent with me with answering e-​mails, no matter how frivolous the subject, because they wanted to everything to as non-​stressful as possible.
Also, even though I’ve never been on a tour of theres, I can tell that they want a unique experience for everyone. With their variety of tours, it feels that they don’t want to give the feeling of being «shoved on a bus with the maximum capacity of people, and only view the sights from the window seats» type of tour. It seemed that they want you to absorb in the culture by taking you through the mass transit of the people, hence making it cheaper for everyone, and making it such a great experience.

Pop Japan has new management. .. Don’t even bother reading reviews prior to 2010. This group is doing everything they can to create exciting travel experiences to Japan. And. .. holy cow. .. they go out of their way to provide an AMAZING experience! I just got home a few days ago from a tour and I’m still tired from all the adventuring we did. I got to do some really authentic things that I don’t think I would have been able to do on my own without the expertise and Kung-​Fu like powers of my tour guide. The tour I went on provided an excellent blend of pop culture and historical activities. WAM! BAM! Total action! If you want to experience a visit to Japan with a twist of animé, manga, peppered with buddhas, shrines, different Japanese cities, and eat lots of food, this is the tour for you! Bring a friend, comfortable tennis shoes, pack an extra bag for stuff you’ll bring home, and be ready to go, go, go!

I had used Pop Japan Travel once before in 2003 and had a good time, but it was nothing compared to the fantastic experience I had with them in March 2010.
I the night before my husband and were leaving Denver a freak snow storm hit and our flight to LA got canceled. One on our tour guides, Evan, was up till 2am trying to help us sort this out. Ultimately went missed the flight to Japan, but got to LA. and flew to Japan the next day. (Pop Japan arranged it so we didn’t have to pay extra to change flights at the last minute)
We had made arrangements through Pop Japan Travel to have dinner at Massa (Iron Chef Kobe’s restaurant) the rest of the group was in Akihabara. Even had left us clear instructions so even though he wasn’t able to meet us beforehand we got there in time.
Once we got together with the group it was a whirlwind of amazing activities, shopping, and food. We had two guides Evan and Gigi, who were friendly and knowledgeable, they bent over backwards to make this a fun and memorable trip. Everyone on the tour felt like good friends. I could go into so much detail on what we did and how much fun I had, but I don’t have the time right now.
I will just say that I will go again with them as soon as I can!

EDIT (10÷22÷09): At the request of one of the employees of Pop Japan Travel, I have changed his name to «Bob» to protect his privacy. However, my review of my experience with Pop Japan travel is honest and accurate, and I stand by my statements.