Tires Plus

The people that work here are amazing! The service quality is excellent. Always willing to help me out, even if I just stop by without and appointment. I hate that I’m moving and will have to find a new auto shop… to the crew at Tires Plus, thank you for everything! :)

As a 74 year old I went to Tires Plus on Waterloo Ln. In Gardnerville to get a new set of tires. While we were waiting for them to finish the job, we received a call after the courtesy check. It stated that my master Cylinder had a MAJOR leak. That I had arrived with no fluid in my master cylinder. Even though I had full break pedal, and instant breaking. Upon picking up my van I received a quote for $ 536.74 to replace the master cylinder, front rotors, and front brake pads. I’m old, but I have not grown dumber as I got to this stage of life. A little carb. Cleaner, and replacing a 16 year old, dried up O ring ‚(ar a cost of 31 cents .) Like magic, no major leak. Makes me wonder, how bad did I really need the front end alignment that they did when they mounted my new tires. Beware ! Tires Plus will never see another auto of mine, unless they are standing outside and see me drive by. John Armstrong.

On behalf of myself and BlackJack Taxi — you guys are awesome! Thanks for the help and profession service.

Picked up a screw in my almost-​new tire, and needed it fixed on Sunday morning to get to a Bay Area appointment later that day. Tire Plus got me in and on my way in a reasonable time despite having made no appointment on a busy morning, and definitely treated me right on the price.

I went back and spoke with Jessica! She is awesome and has great customer service. She special ordered my two tires no problem and got me back out in the desert for more four wheeling fun!

I scheduled an appointment for a front brake job and new tires. I drove 60 minutes, arriving a few minutes ahead of my scheduled appointment. «Unfortunately we don’t have your tires in stock» I was told, «can you come back tomorrow for the tires?». What’s the point of making an appointment? Was I just making an appointment to discuss my desire to have tires installed? Frustrating and unnecessary but I’m giving this store two stars anyway. Why? Because this is not their problem. It’s a system problem. The website allows customers to make appointments but does not account for inventory. The store itself was prompt and efficient, completing my brake job affordably and satisfactorily. The store manager offered me 10% off the tires if I come back. That was an unexpected and nice gesture but I won’t be back. As is so often the case, the business doesn’t understand the value of my time is much higher than the 10% savings. That’s why I made an appointment. That’s why I scheduled it. In fact, the ONLY reason I chose Tires Plus was because I COULD make an appointment. Indeed it was a swing and a miss…

I love & trust bringing my vehicle in. Everyone is extremely friendly & knowledgeable. They use your name when greeting you & saying goodbye. Really makes you feel like a valued customer. And my services are always completed in a timely manner, often faster than expected. I normally do an oil & filter change, tire rotation & balance, and new tire install when needed.

We were driving through Carson City toward Markleeville when we lost all power in my 06 Ford F150, it was our lucky day as we came to a stop right in front of a Veterinary Hospital on Hwy 88.
I knew it had to be the battery or alternator, maybe both. Tow truck showed up and referred us to Tires Plus in Gardnerville, said they were great and would get us out of there in a flash.
When we arrived we were greeted by Chuck, a very cheerful guy who made us feel right at home, he put one of his guys on it and within 15 minutes we knew what the problem was, Alternator went out, while they were in there I had them install a new battery. We were out of there in under 90 minutes!
I work in the automotive industry and know all too well that many shops have people working in them that are not friendly and at times burned out, Chuck is not one of those guys, he and his crew are what it’s all about when it comes to great customer service.

We were on our way home to Sonoma County when our car broke down suddenly. It was s Saturday, scorching hot and most garages were closed. Tires Plus saved us. Not only did they get us up and running they did so quickly and even guided us to a nearby Thai place. Having car trouble during a road trip just plain sucks but the guys at Tires Plus made it a memorable experience. We even made it home before the sunset

Broke down with ignition problem and was towed here, per tow driver’s recommendation. The shop was very busy, but they got right on it. It turned out I needed a new distributor which was ordered from Reno, but they got it done by the next day. The cost was lower than I expected and they helped me get a rental car. I’d do business here all of the time if I lived closer

Always got good service here. I used to go to Les Schabb but they always charged me 60 bucks to change from winter tire to summer tires. Its free here.

Great service. I needed a trailer tire mounted into a rim on Mother’s Day 2015. Nothing was open in SLT. I thought I was going to have to pay for a room which would of been a hardship. Manager — I believe Chuck took care of me right away and did not charge me for the service– he said «you’ve felt with enough today– happy Mother’s Day». What a great gesture on a overwhelming day! Thank you for making a difficult day end as a great one! You’re the best!

Get your tires here!
I received quotes from all over Lake Tahoe, Carson and Gardnerville quoting $ 1300 starting minimum for a set of tires for my diesel 4×4.
Chuck who was very informative and friendly, lined me up with a set of four tires out the door with alignment for $ 680. The math speaks for itself. He cut my tire bill in half from every other dealer around. And with a years alignment warrantee as well.
They get my business from now on.
Many thanks Chuck!!!

As I was taking a road trip, my wife and I had just passed through Gardnerville and headed up through the pass when my jeep began making a horrible noise and right when I got it to the side of the road, it lost all power and came to a stop. Obviously it wasn’t good. Was towed in to Tires Plus where Chuck made a couple of strangers feel comfortable in a place very far from home. Although the car didn’t make it as I wanted, my wife and I couldn’t thank Chuck and Erik enough for the hospitality and ease of the ordeal. We couldn’t have broken down in a better spot (would rather not have anywhere, but they made a positive out of a horrible situation). Thanks again fellas for all of your help.

Thank you Rick for your help over the phone. I know I may have sounded like an ass, but didn’t know how to explain the situation. Got my cars brakes and oil change done, they recommended battery corrosion protection package and 2 weeks later I had to jump my mom’s car to find the corrosion still there. I moved to the bay area so wouldnt be able to make it back. Rick routed me to Firestone which would honor my payment for what was just forgotten. Thanks Rick

I cannot comment on their tire service, but do not get your oil changed here. The day after I got the change I smelled an unusual amount of oil burning from my engine, I checked the oil level and it was grossly overfilled about halfway up my dipstick. I drained the extra oil myself only to find out that they stripped my drain plug/​oil pan to where it would only go so tight before it would just keep spinning as I tried to tighten it further.
Update: car has now lost over a quart of oil after only about 300 miles on it. I also cannot use the heater when not moving without a heavy smell of burning oil filling the cab.

Brought 4 new tires in sept. 2,500 miles later one front tire is almost bald. No questions asked they installed two new front tires at no charge. I love when a business stands behind their work with no grief to their customer

Went for tires in twice, different cars each time, can’t complain price was up to par, got a discount, did not even ask for one, great place for tires, probably going to be buying tires from them next time I need them again, oh they did not try to sell me anything else! :)

I just had a great experience at this Tires Plus. I needed new tires for my BMW, and went here during one of their buy 3 get one free promotions. They had to order tires because they didn’t have the ones I wanted in stock… turns out only 3 of the 4 tires made it into the truck. So they upgraded me to a set of MUCH better tires that they had in stock, for the same price they had quoted me on the cheaper set. My car drives great now! The guys I spoke with were also very personable. All over a wonderful experience. Thanks guys!

Good guys, checked on a couple things for me but did not do a couple of other things I had asked for but would be more than happy to go back