Rick’s Cleanouts-Office

I ended up paying $ 1300 for a job which filled a $ 500 dumpster. — At the web-​site they claim that they give good items to donations and the woman on the phone assured me that not only that but I would not be charged for items going for donation.
Well, the guys who cleaned out (barely spoke english — must be same guys from other review) explained to me that there will go nothing to donation.
I wished I would have looked at the other Unilocal reviews first. Obviously they are not eager to have repeat business. in the beginning they said they would clean the carpets but they only picked up some debris, not a thorough sweeping as I hoped.

I was quoted a price over the phone sight unseen by Rick himself. On the day of the service they estimated me at over 2X’s the estimate. After negotiating down to near the agreed price we agreed. 2 guys that came barely spoke English, one not at all. They were quick but lingered in their truck outside the home for at least over 2 hours after the job was finished. I can only «assume» they were rummaging the items being disposed of. Unfortuneately, a day later I realized they had taken 3 boxes that they shouldn’t have that contained very valuable, irreplaceable items (jewelry and legal documents). I should have kept a better eye on them but in my defense it was a very emotional day as they were disposing of my recently deceased brother’s home. When I called to see if by chance the boxes were still there I was told they were already disposed of. I was willing to go to the dump and search for them but realized they were long gone. When I called again to «vent» suggesting that we both know that whether it’s their policy or not, those boxes were rummaged through (95% of what was being discarded was placed in trash bags by me the re were 3 boxes only). What the RIGHT thing to do was to speak to me and ask if I had truly meant to throw these things away instead they «stole» very valuable items. How they sleep at night is beyond me! No one can tell me differently that the jewelry is in some Pawn shop. The furniture was probably either sold and/​or donated for their own tax credit which is fine, I expected that. I did not get a receipt which when I called was told I would get in the mail. Luckily I have witnesses to the time they arrived and left and who heard me mention the agreed upon price when I paid the workers because I am expecting a «bill» higher than the agreed amount. I cannot undo what has been done, sadly, but anyone reading this please take note. DO NOT DO THIS ALONE when dealing with estate clean out. Your mind may not be clear and people like this will take advantage of you. What goes around comes around. Wish I had read the reviews 1^st. Hope this helps someone else.

I had a the same experience on the phone so I searched around and went with Allan from
— these guys were very nice and professional. They completed the clean out of my Dad’s house in Paramus and even vacuumed the carpets before they left! My real estate agent was really impressed.