Beck N Call Cleaning Services

I recently had a ‘top-​to-​bottom’ cleaning of my home with Beck N Call. The home was empty, so the cleaners had easy access to everything.
The Pros:
1. The owner was very nice and professional when I called to schedule.
2. The cleaners were on time, and I appreciated that they called when they were getting close
to my house.
3. The cleaners were polite and respectful.
The Cons:
1. The interior of at least two cabinets weren’t even touched. No big deal in the kitchen, but the guest bathroom only has one cabinet! The cabinet was filthy (looked like the previous owners spilled some lotion under there). I spend almost $ 500 having the home cleaned; therefore I shouldn’t have had to go around cleaning things that the cleaners missed.
2. I noticed black blotches on my carpet after the cleaners were finished. I asked the team leader about the blotches and he said that it was probably due to dirt that was cleaned off of the ceiling fans and had settled into the carpet. He scrubbed the spots a little, but they didn’t lighten much. Luckily I had the carpets cleaned the next day and that did the trick, but the bottom line is that the carpets were dirtier AFTER the cleaners came through. Unsatisfactory.
3. The company charges per cleaner, per hour. Sounded find to me; however, when I asked the cleaners to wipe the interior of the windows, they told me it would cost another five dollars per window! I went ahead and paid because I wanted the home completely clean as a present for my wife, but that’s ridiculous. They charged per hour, yet they also charged to wipe the windows. How is that not double charging?
I considered hiring the company to come out and service my lawn (which they also do), but for the reasons stated above, especially # 3, I will not be using their services again.

Beck and Call came out to clean my house on 12÷23÷11. They arrived over an hour after the agreed upon time. They did not call to let me know. l I had to call them to find out where they were. They gave me once price on the phone and via email and then charged me an additional $ 50.00. The cleaning was substandard. They didn’t wipe anything, only used a duster. They didn’t clean the fronts of appliances, change the sheets or load the dishwasher. I was very, very disappointed.

Beck N Call came out and did an amazing job cleaning for my daughter when she moved out of her apartment. They were easy to work with, arrived on time, and their staff was friendly and hard working! I will use them again for sure!