Music Store

If you are looking to rent instruments for kids at school, it’s a good store. Their prices are pretty decent, and as long as you are renting, if the instrument needs to be repaired, they do if free — and fast. If your child decides not to stay in band, as kids, sometimes do, it’s no big hassle. You return the instrument; you owe them nothing; you get nothing back. They probably make a ton of money like this, but hey, your child has used the instrument, so it works.
You might want to ask them to keep your account — in house — because if they forward it on to whatever company they use for collections, if you are a second late, the company will call you repeatedly — which I think is ludicrous since you will accrue a late charge, anyway. You might have to put down a cash deposit to exercise this option, but it’s worth it.

I have been going to The Music Store for years to buy piano books for my 3 of my daughters who has been playing pianos. So when my kids wanted to join the band at their school, I rented the instruments there too. I had a contract for the school year and the monthly price is very affordable for a violin. Then the next school year, Gary the owner, gave me the same rental rate for the same instrument I rented a year ago, considering I cancelled my contract, it was very nice of him to offer me the same rate… I guess because I have been going to his store for years buying music books and supplies for my kids piano lesson. Well, I guess it pays to be a loyal customer !! Thanks Gary for the GREAT CUSTOMER SERVICE you have extended !!

OK so I tried to buy a gift for my friends daughter for her birthday. They didn’t really have a selection of bongo drums so we went through the catalog and was told that we could order something and have it within a week. I pre-​paid 45 bucks for some drums, however, a week went by… than 2… than a month, than 2 months. Many times when I would call to inquire about my order the person in charge didn’t seem to have any idea what I was talking about, as I had to constantly remind him who I was, and what I was calling about. Anyways, maybe a better experience for some, but the customer service sucked balls.

My son tells me he wants to join orchestra at school and play violin. Great-​I think its a fine idea. You have to have it Tuesday? Well I am sure someplace will be open on Labor Day. Not so much. Panic ensues as we are sure he will get in trouble at class Tuesday!
Tuesday at 11 I call The Music Store and Gary says to come down now and he will have me out of there in 15 minutes with a great violin-​he will even have it tuned by the time I get there. I leave the office and head over to the store and true to his word Gary had a ¾ size violin waiting and he already had it tuned! It took about 8 minutes to fill out the paperwork and I was ready to move on. Gary said to bring it back if there were any problems. I made it out in time to get it to my son for orchestra!
Gary was excellent, the violin is very nice, and the rental price was comparable with any prices I found on line. I had a great experience and will definitely be going back.