Real Property Management

Complete joke. Don’t waste your time because they surely won’t bother following up with you. I had the pleasure of having a prospective apartment that was «All good» sold out from underneath me without them even letting me know.
Again, there is an incredible lack of communication and professionalism. Would recommend to anyone who loves dealing with inconsiderate realtors.

THIS REVIEW IS FOR REAL PROPERTY MANAGEMENT TRISTATE AREA
(NOW BASED IN GARNET VALLEY, PA)
Kelly and Anna presented their services well but could not deliver. Communication broke down quickly when we had any issues whatsoever.
* Front door of our building was tampered with — they sent someone to wood putty the door but never followed up in the following 6 months to have a metal plate installed for security.
* Had a billing issue with their recommended fire alarm inspector (Kartman) — they never dealt with the issue and then had Kartman contact us directly months after the fact.
* Contacted them just before a weekend we were to have a big snowstorm to confirm they had lined up snow removal service — they emailed us that Saturday to cancel our contract.
After cancelling our contract (OVER EMAIL), Kelly, Anna and all other members of the organization refused to return phone calls or reply to emails. They promised to have all reports completed and a final check sent within 30 days. They took approximately 60 days to finally mail these documents (including a check of almost $ 20k in a no signature required envelope). During that time period they let several bills go into late payment and did not reimburse us for late fees.
This is a small time operation which has complaints lodged against them with their national office. Feel free to contact the national office to check 888.806.7088 (or Zack at 801.784.5534). Ask about complaints against them.
Highly recommend you investigate other local RPM franchises (there are larger, more professional operations locally).