Cabins of the Smoky Mountains

It’s gonna be pretty tough to top this anniversary!
A year ago, my husband started thinking about where we should go to celebrate our 15^th anniversary. It would be our first vacation without kids since 2001. My husband, who is generally frugal suggested to me that he would like to stay in a cabin in the Smoky Mtns. My first reaction was to picture a rusted tin roof and broken down old cabin in the middle of nowhere, but I couldn’t have been more wrong. He showed me the website for this place and I was blown away. Not only were the cabins huge and spectacular, but the views were amazing. I couldn’t believe my hubby was going to pop for this!
We selected Majestic Vision. An amazing 1 bedroom cabin, where the description is a bit deceiving. This 1 bedroom cabin sleeps 12!!! It only has 1 private bedroom with a door, but the most luxurious sleeping arrangements in the place are on the 3^rd floor open floorplan.
The view of the Smokies was unrivaled and the amenities were out of this world. A full kitchen with everything we could need, including a Keurig machine. A hot tub on deck 2, a floating bed on deck 3, rocking chairs galore and a glider to enjoy the views. Inside, two of the most comfortable king beds I have ever slept in, a massage chair I wanted to bring home, an amazing theater room with 4k and surround sound, blu-​ray player and full direct TV. The air hockey table, pool table and full size arcade console with tons of games! There was no reason to be bored. The living room on the main floor has big, cushy brown leather couches in front of the beautiful fireplace that housed a large HDTV on its mantle. There were HDTVs all over this cabin and the bathrooms were also luxurious with a jacuzzi for 2 in the 3^rd floor bathroom and raining shower spas in every single bathroom. We truly wanted for nothing here. The fire pit outside looked divine as well and will likely be used on our next visit… fall 2018!
Such an amazing cabin that our next visit is already planned! The staff we encountered along the way were wonderful as well! I recommend you check it out… but a word of warning… the roads to this cabin are steep. I mean like San Francisco steep. I would consider that before booking this cabin in the winter. Enjoy!

Great location, 30 minutes from pigeon forge. Stayed at the grandeur grace and it was alright. NO WIFI THE WHOLE TIME. They told me someone would be out to fix it and no one showed. Everything else worked fine. They did refund me $ 100 for wifi not working.

My inlaws booked the «touch of heaven» cabin for our 2 night stay in Gatlinburg. this cabin has so much potential. the website makes it look like a family’s dream getaway – pool table, fooseball table, dart board – oh wait, no chalk for the pool table, no fooseball for the fooseball table, no dart tips for the darts. it gets worse! my inlaws paid a $ 200 cleaning fee and the place was disgusting. one of the bathrooms had a toilet seat that wasn’t attached to the toilet. my husband’s and my bedroom had shoes under the bed that weren’t ours, my mil’s and fil’s room had a used comb on the floor and my husband’s aunt’s room had mouse droppings. this cabin was obviously not cleaned (luckily, my fil was refunded his cleaning deposit-​but still – gross). they show 2 nice bbq grills in the pictures, that is not what is there. there was a tiny round «bbq» (really just a round grate in a round deep dish) this cabin could be great if they CLEANED it and fixed the games they advertise for it. also, FYI – this cabin is towards the top of a mountain, not a hill, a mountain! OMG, it was a little scary going up and down steep curves. you could smell your brakes smoking when you came down the mountain.

The Hide-​A-​Way cabin was clean and comfortable but I was disappointed with my stay. I spent a lot of time researching to find the perfect cabin for my kids and I to stay in. The two main reasons I chose this particular one was for the Jacuzzi and The Simpsons Pinball Machine. The Jacuzzi did not work at all the whole time we were there and the pinball machines flippers were broken. I received an email the night before my stay telling me that the Jacuzzi needed a part ordered. When I checked in I asked about it and was told that it would probably not be fixed during my stay. They did give me $ 20 refund for each night and obviously did not charge me for the clean up fee either. I wish they would have put me in another cabin instead but now looking at other peoples reviews it appears to be a common problem. I thought I would at least be able to enjoy the hot tub at the community pool that’s on site but that did not happen either. The pool from the outside looked awesome but on the inside it was dirty and the hot tub felt like you were laying in a tepid pool of your own filth. With so many other places to stay in the area I will most likely look to stay elsewhere when I visit.

I would NOT recommend booking with Cabins of the Smokies. I booked based on google reviews, well never again. Do your homework and look on several review sites!!! We booked the Good Vibrations cabin.
First we were given directions to a place to check in that guess what, was not the right place. The girl working there said «I’ll give you direction, we need to change the website that gives this address.“After reading reviews on here apparently they needed to change the website over a year ago, oh then she stated «at least your cabin is ready.» Be nice if we could actually go straight to the cabin. So we drove an additional 20 minutes back to pigeon forge where the actual check in place is. Parking lot is full of people. One girl answering phones and one girl checking in at a very high volume time for check in on a Friday at 4:30 pm, not too smart. It’s was a run down room, hot and some upset folks trying to check in.
The girl answering questions on the phone decides to describe her last phone call and basically called them stupid.
Finally we get checked in and started our trek to the cabin. looking at directions to cabin we noticed they said to turn left onto Dollywood lane from veterans blvd, nope can only turn right. Thankfully we know our way around. I would hate to see someone get those directions that had never been to pigeon forge. They give you the address but it states we recommend using written directions versus a GPS. Really because the written directions were wrong!
Finally Get to the cabin and of course the pictures online make it look as though it’s secluded and it’s not.
Walk in and it looks quite a bit smaller than pictures online. From reading Unilocal reviews seems to be the norm. The cabin had a cool jukebox, and it was not working of course. Carpet needed cleaning, and a little bit of musty smell. upstairs was the bedroom. Bathroom in bedroom had bugs in bathtub and on the floor, cobwebs with dust everywhere, and was super small. For the price they charged I would expect much better, maybe how it looked in pictures?
Basically do your research on Unilocal and trip advisor. I will never book with them again.

We hosted our wedding at Gatlinburg Falls Resort. Overall, it was FANTASTIC! I highly recommend them! My husband and my cabin (Foolin Around) was exactly what we wanted and expected. We loved it! Amazing views. Very clean. Very comfortable. Great «glamping». My only complaint was that it nobody could ever answer my questions about the wedding facility leading up to the event. I finally got a managers email who would do her best to respond. However, it typically took her at least a week (typically longer) to get me basic info like the dimensions of the wedding facility and sizes of the tables provided. Everyone I spoke to was very polite and wanted to help… they just aren’t set up to help people plan destination weddings. They don’t have someone who «owns» that job. That said, we were patient in waiting for help, and did get always receive answers. Once there, they were great.

There were a lot of things broken. Fireplaces, hot tub, dishwasher leaked all over the floor, pool table missing a ball ect. There were scratches all over the floor in the game room. Couches were worn. As much as we paid I’d expect the upkeep to be better. It was a nice location but next time I will stay elsewhere.

For the price you expect more than just an amazing view (which it had!), but there was trash all over the grounds around the cabin, they supplied 12 towels for a cabin that is supposed to sleep 26 and it took more than a day to get more once requested. We had to fix two toilets while we were there, and several furniture pieces were falling apart; some of which they charged us more than $ 500 for on our final bill. I would highly recommend shopping around with other cabin companies before using this one.

Do not stay at this resort. Ignore the other reviews that say this place was a great place to stay. Trust me on this one.
I stayed at the cabin named Eden with a group of friends. The pictures on the website looked great but were very misleading. The rooms were very small and the walls were paper thin. You could literally hear every word being said in the next room, the upstairs floor, or the porch.
When I went into our bedroom and turned on the lamp we were overwhelmed by the smell of burning hair. The lightbulb was covered with a thick layer of dust.
The worst part was the hot tub. We purposely choose this cabin because we wanted to relax in the hot tub. When we went to climb in, the hot tub didn’t work. We called the office and they said they would send someone out that night to take a look at it. Did they show up? No. We called the next day to all if we could speak to a manager. They told us he would call us back later that day. Did he call? No. Did he call at all while we were there? No. Did anyone come and look at the hot tub during our stay? If course not. I noticed later in our welcome packet that it says that no refunds will be given if the hot tub didn’t work. This just make me think that a broken hot tub is a common occurrence.
Don’t waste your money on a place that obviously doesn’t care about it’s patrons.

Be warned. We arrived late so had to do the late night check in. Should have run the next morning when I checked in and there were two people there both complaining about their stays. One of those had urine in their bed.
Checked in and when we were actually awake we started to see issues.
No toilet paper holder in master bathroom. Just a roll on the toilet tank. This was in a small room and my daughter said it was like an outhouse.
Both bathrooms shower floor dirty and tub dirty. Master bath didn’t discover till 9:00 on the last night. My wife wanted to take a bath. Their were three hairs in the tub crusted on. Gross.
Also their were more bugs inside then outside. I know you are in the woods. I get that. I’m not some city boy that is scared of bugs. But when they are dead all over and alive all over you start to get grossed out.
We made do as this was the last night we were staying and were exhausted from running around all day.
The real joke is the line in their terms and conditions. We offer the cleanest cabins in the smokies with the highest standards of quality and excellence. I paid $ 50.00 to have the cabin cleaned after I left. Would have expected it to be cleaned before hand. From the guy in front of me who paid $ 50.
Final gross factor. My wife found a whole fingernail in the cabin on a dresser in the bedroom we didn’t use. Yuck.
When I checked out went in fingernail in a plastic Baggie. Jen at the office threw it away said gross and then told me I should have notified they when I arrived. We discovered it at 8:00am on check out day.
She refused to refund any cleaning fee or give a discount of anything. We have stayed in the smokies and been at much nicer cabins.
Do NOT rent from this company. I will send you pictures of the nail and tub if you want. Didn’t take any if the bugs. Wish I would have.
Look at all the hidden reviews. Many many 1 stars.

This poor review is not for the cabins themselves but for the customer service. I booked a 22 person cabin in November for a bachelorette party that was in April, so 5 months in advance. We had 19 girls total. First off, they told us the wrong address when we arrived (or so we thought). So we drove over 20 minutes away to the different address to check in and discovered that they had «downgraded» us to a 13 person cabin with no notice. Apparently the original cabin had maintenance issues. When asked why they did not tell us they said they had record of calling me once in February to tell me and I asked why they hadn’t left a voicemail. They said they don’t do that. I do not call back random numbers with no voicemail. Then they said they had record of calling me twice the previous week — that I agree with because I had called THEM twice, once to inquire about coffee makers, and once to try to get an address where our limo could pick us up, and they had to call me back both times. At this point, I asked to talk to a manager, turns out the guy (Preston) WAS a manager which was surprising based on the way he was talking to me. So he gave me a couple options, one was to take all my money back (but we had just had 19 girls drive over 8 hours to get there…) and one was to split up into multiple smaller cabins (we all wanted to be together, that’s why we booked 5 months in advance!) and the third option was to stay in one cabin Friday night and move to a different one on Saturday night. We took that option so we could all be together, but then had to drive back to the original address we were given (another 20 minutes) to check in to that cabin. The associate, Chris, met us there and was as friendly and helpful as he could be in the situation. The manager, Preston, not ONCE came out to talk to us. Chris had to go back and forth to him to get us more information. I could not believe the level of disrespect from management after we had driven 8 hours, booked 5 months in advance, and the ONLY warning of downgrading 19 people to a 13 person cabin was one random phone call with NO voicemail. While the cabin our first night was large and beautiful, we then had to make sure we checked out by noon (they did extend our check out from 10 to noon which was nice considering everything) but then we had to pack up ALL our food and clean the place and could not check into our new cabin until 4pm that day. So we were displaced for four hours. Luckily we convinced the main resort to let us store our food that needed to be cold. Oh I will mention they finally refunded us some «fees» but other than that no discount was given which was crazy considering we didn’t even have a cabin for 4 hours of our stay. Our second cabin was not nearly as nice but it worked. When we first got there and started to cook, we realized the stove didn’t work. We had spent a lot of money getting ingredients to make a nice homemade dinner for the bachelorette. So we called and when we told management the stove didn’t work, they said they «suggested we go out to dinner.» SERIOUSLY? It was so disrespectful! Also the hot tub didn’t work and they finally after some convincing sent someone out to fix them a couple HOURS later. By that point we had just used the grill to boil water and cook as much as we could without a working stove.
We had an amazing weekend despite all that went wrong, and the first cabin was amazing and no problems with cleanliness but I cannot get over the way we were treated by management. We are 26 – 27 year old young professionals and we were treated like children. I love Gatlinburg and the Smoky Mountains but would never book through this company again.

I’m sorry to read some of the other negative reviews of this company, because my husband and I had a fantastic experience! Initially, we were going to stay in one of the cabins that showed a great panoramic view of the mountains, but we ended up opting for one that was further up the mountain and set back in the woods. I’m so glad we did! The cabins near the office/​check-​in area are SUPERCLOSE together, and, I would imagine, pretty loud when all rented. Our cabin (Dreams and Streams) was 8 miles further out of town and quite a bit further up the mountain. We were definitely around other cabins, but none of them were really visible from where we were. As for some of the other reviewers saying things were broken or dirty, I will say the cabin looks as if it has been well-​used. The living room rug was faded and had some stains (which looked to have been bleached), and the drawer under the stove was broken. Otherwise, everything was clean and well-​kept. Saying that there is a fully-​equipped kitchen was a bit of a stretch. We made do, but we picked up a few utensils for $ 1/​each when we went grocery shopping. There were only 2 of us, too, so that made it easier to adjust. If you were cooking for a bigger group, you’d probably want to consider bringing some of your own kitchen items. That being said, the kitchen was certainly functional, the hot tub was spotless, the bathrooms were immaculate, the pool table was in good shape, and we were very pleased with the entire experience. We will definitely return!

I can’t really recommend this place — I’m only giving it two stars because, as one of the other reviewers said, it is really pimped out — otherwise I’d just give it one star. The video games and pool table were great. And I concur with another reviewer who suggested that you bring your own cooking equipment — their stuff was really pretty limited and bad. So there was a weird combination of luxury and crappiness — some fun stuff to play with, but poor furnishings, kitchen equipment, uncomfortable beds, etc.
My big problem with this place was that the description didn’t really do the proximity of all of the other cabins. Every cabin is REALLY close to the other cabins. So if you are looking for any solitude at all — even on your deck — I wouldn’t recommend this place. In addition, I thought that the photos of the view and deck (at least on our cabin) were incredibly misleading. It looked like we would have a gorgeous view, but in fact, you had to lean off the narrow end of the deck and peer around a corner to have a nice view. And our cabin wasn’t on the back of the house, which is what I would have guessed from the way the photos were presented. Instead, our deck and hot tub were right next to the parking light and driveway that several other cabins used to drive up and down. We were also right across from the pool — also not clear from the photos or description. They would do themselves a favor if they made the location and layout of the cabin, deck, parking, etc., very clear. As it was, I would say that we paid way too much for what this was worth.

We stayed in What A View. The view was spectacular! The cabin itself was beautiful. My sheets however had hairs in them. I can’t STAND dirty sheets! I’m just as bad at home. We were told we’d have wifi, and upon arrival, there was none. The router was putting out a signal, but no internet. I called the service desk, she said she’d send someone out, but they never showed. It was hard not having internet. Those were really the only two problems I had. I didn’t like that the pool was such a drive away, but I should’ve investigated that a little more I suppose. The cost, 896 for Thursday and Friday night, was a little pricey considering the dirty sheets and I didn’t mention the smudgy windows or the ice maker that couldn’t keep up, and no internet. So I had a great time, enjoyed the view, but will be going with another rental company next time.

This was my first stay with the Cabins of the Smoky Mountains. All three couples enjoyed a wonderful New Years Eve stay and everything was wonderful. We will for sure stay again!

Best.Spring.Break.Ever.
It was my senior year of college and a bunch of my friends and I decided that we should all go away together one last time. With such a big group of us there were many factors — cost, travel, activities, etc.
We all decided that a trip to Tennessee would be the best option (I know, right?)
With a group of 24 we ended up renting two cabins (one slept 16, the other 8) for an entire week during the off season. Cost? About 100 bucks per person for the WEEK. SRZLY!
These cabins were pimped out! (Did I just say pimped? Well check the photos) Multiple bedrooms, flat screen TVs, arcade machines, pool tables, indoor and outdoor hot tubs — are you KIDDING me? Oh and plenty of refrigerators to hold all our bee… eh…soda.
Apparently we weren’t the only college students who stumbled upon the sweet deals and sweet steals of Gatlinburg Falls during the off season — it seemed like every cabin was FULL of people our age living it up for the week in the mountains.
There are plenty of cabins to choose from that offer a wide variety of options — I think one cabin even holds 68 people!
As for «what to do» nearby — just down the mountain are a few villages with such things as helicopter rides, outlet shopping, go karts, mini golf, an aquarium, and plenty of restaurants. Mmmmm ribs. Oh, and did I mention that DOLLYWOOD IS HERE?!
I guess there’s hiking too. But eff that.