I called to schedule an appt. I was referred by a delnor doctor. The receptionist«karen» or kara was just incredibly rudeeeee. She was extremely unprofessional. Everytime I would talk she would talk over me. She kept saying they didn’t take my insurance. I was trying to explain myself and than again her voice was getting louder and I just hung up on her. Karen if you don’t like your job than maybe you should find something were you aren’t dealing with people. You have very bad customer service!
Joe T.
Rating des Ortes: 1 Aurora, IL
This has been quite a miserable experience. My appointment was at 11 am. I waited in lobby until 12, now in a room. It is 12:40, and no doctor yet. No apologies or warnings. Safe to say I will be going somewhere else for all of my clumsy injuries.