Great experience all around. I went in last fall to get my 15 year mountain bike tuned. They warned me that the shifters might need to be replaced. When I picked it up they told me they didn’t need to replace them. They very easily could’ve replaced regardless, I was expecting it, but they had the integrity to do what was best for me. Fast forward to Saturday. I went back because of the first service and went in to trade my 15 year old road bike in. The owner, Paul, was super helpful and gave me a very fair trade on what was once a top of the line bike. My son now has a brand new mountain bike and I am a giant fan of this business. Having owned a retail company for 11 years I can honestly say these guys have it dialed in, they are living the dream and providing amazing service, it’s a win win for all of us.
Michael F.
Rating des Ortes: 5 Georgetown, TX
These guys are great to work with. Paul Littlefield, the owner, couldn’t be a nicer or more professional guy. Everyone I have encountered that works there is very personable as well. I am a paraplegic and ride a handcycle. I brought my Top End Excellerator XLT Pro in for a tune-up and had them change all the tires and tubes. With 27 gears and trigger gear shift, I can speed through gears without any hesitation or slippage. The bike has never performed so well. With first class service, I would recommend this store to anyone who rides; from your first bike to the 50 miler a day, these guys are the best.
Steve W.
Rating des Ortes: 5 Austin, TX
Great place! I picked up a used Raleigh bike for my daughter at a great price, and they even tossed in some training wheels for free. She’ll be able to enjoy this one for years and when she’s ready for something bigger in a few years, I’ll know where to look!
Ter T.
Rating des Ortes: 5 Georgetown, TX
Best bike shop around. Being around bike shops for almost 40 years Cyclewerx has one of the best shops. Too often bike shops have a staff that are a bunch of snobs only interested in selling high end products or conversing with Pros: Not so at Cyclewerx. The mechanics are friendly, honest, and competent. The staff won’t oversell you. They also do their best to obtain parts that they do not stock. Whether you are a novice, weekend, avid, 15,000 miles a year cyclist, you can’t go wrong at Cyclewerx.
Nick X.
Rating des Ortes: 5 Georgetown, TX
Great selection, good prices and nice people! Buy from the local guy and take advantage of their bike and trail knowledge.
Tiffany B.
Rating des Ortes: 5 Cedar Park, TX
I admit I have a problem. i love bikes and the people who ride them and fix them are interesting creatures. I treat and frequent bike shops like some do bars and taverns. I have three shops that I use in the entire area and this is my favorite when it comes to atmosphere and flexibility. The entire staff is amazing and always willing to help. If you don’t know something then they don’t make you feel bad and help you learn to speak bike. Great shop and great people.
Christiaan B.
Rating des Ortes: 5 Georgetown, TX
I’ve been to all of the specialized dealers near Austin. These guys are the best by a mile. Their work is much better than others in town and reasonably priced. They also do not push repair work that doesn’t need to be done. Other specialized dealers near Austin are very bad about this. I will definitely buy my next bike from this shop. If you live in Austin, it is worth the drive.