Germantown Services

I enthusiastically recommend Scott from Germantown Services. I called on a Sunday because my gas furnace wasn’t functioning, and I received a call back in less than an hour from Scott. He informed me that he no longer services my area, which wasn’t a big surprise to me since I live about an 45 – 60 minutes away from Germantown. I couldn’t find anyone else who would service on a Sunday. But Scott spent 35 minutes on the phone with me helping diagnose the problem I was having.
Before I was off the phone with him, I was able to at least temporarily heat my home for my family on a cold day. Ultimately, thanks to his tips, I found the source of the problem later that day, and was able to resolve it on my own at no cost.
I honestly can’t remember the last time I had such awesome phone service from anywhere, and normally I’m paying for the service. Scott was extremely friendly and helpful. He honestly wanted to help me out of a jam and took time out of his day to do it, which is a trait that seems more and more uncommon.
I certainly wouldn’t expect free phone diagnosis support on a regular basis; but If I lived in his service area, I’d be a lifelong customer.