Memphis Inspections Service

This company was hired to inspect a home we purchased in Arlington. They missed several minor issues (doors not closing fully) and two major issues. The kitchen sink began leaking immediately after we moved in (this could have been explained by the pressure build up after move it but it was the first faucet we used so it is a bit odd — I let this one go and contacted home warranty). But, there was also a mold infestation in the kitchen. Initial call into complain was dismissed by a receptionist named Lisa. Real estate agent then contacted the inspector directly he came out and was surprised he missed the mold in the kitchen cabinet. He took a swab test and said he would fix the issue and would contact us at some point in the middle of the following week. We never received a call. I got an email about a test available for viewing on their site. I checked the report and it said positive for mold. I did not receive a call or any follow up. I then called MIS again and requested whether they will be fixing the issue since their inspector missed the mold. Lisa essentially acted like I was an idiot because apparently there is some paragraph in their report that alleviates them of responsibility. This company does not do quality work and when they miss a problem or make a mistake they do not remedy the issue as they should. Do not use — there are plenty of other options around in the Memphis, TN area especially for the price they charge.

Now another HVAC problem which I have found out from two more companies should have been caught at inspection. You guys are HORRIBLE!!!