The Lube Center

Overall, this place is pretty good! I came in for a quick oil change the day before Thanksgiving, and I was expecting the worst. They did a great job keeping the waiting customers organized, and everyone was served in the order in which they had arrived.
Right off the bat, the cashier asked me what kind of oil change I wanted; since it’s my first time here, I opted for the «basic package.» I showed her my fantastic $ 5 coupon I got from Unilocal for checking in, and she said «Cool — I’ll take the $ 5 off.» About a minute later, the service manager informed me that they don’t carry the kind of oil that my vehicle requires. He offered their recommended kind of oil, indicating that it would cost nearly $ 20 more. I politely declined. My receipt has a notation that the «customer declined use of recommended oil 10w-​30.» They used 5W30 instead — I’m not really sure what that means, but I left feeling that I shouldn’t bring my 2010 Town & Country back since they don’t carry the kind of oil it needs.
They completed the oil change very quickly and professionally. The cashier then told me my total. When she gave me my receipt, I noticed she’d neglected to take the $ 5 coupon off. She apologized and corrected the issue.
I like that they allow customers to stay in their vehicle during the service. I was a little surprised that the basic oil change is $ 41 (a bit more than my Chrysler dealership) — but they were fast, polite, efficient and professional — so I guess we get what we pay for.
I had to reset my «oil change reminder» myself — not a huge deal, but be sure you know how to do this or have your owners manual with you. I guess they would have done that for me if I’d asked.
I’ll certainly bring my other vehicles here — it’s MUCH better than dealing with our local Chrysler dealership! Everyone I encountered was friendly and professional. Nice job!

This place is great for busy people! I took my husband car to get the oil changed with my kids which is normally a nightmare because they are so bored but at The Lube Center you can stay in your car!!! And… they offer refreshments! My kids thought they were too cool! OJ, Apple Juice, Water, Coffee and lollipops! My kids waved and talked to everyone working there and they spoke back to them.
Took about 25 – 30 mins to complete the oil change and check out everything else with the car… They do not pressure you like some places to other work on your car!

So, I came here for a quick oil change. I was so proud of myself… thinking, I would be saving some money by coming here instead of my usual Ford dealership! *sigh* I was incorrect. The oil changes here actually cost more than my dealership (and Ford includes the tire rotation in the price.)
The good news is… they were quick and efficient! I was in and out of there pretty quick! The staff were super nice and accommodating. It was a warm day, so they asked if I needed anything, like water or coffee. The mechanic took the time out to explain everything to me and made sure that I understood.
Don’t get me wrong, I totally like this place! I may come back in 3,500 miles. I just thought I’d be saving a little more in the end. Oh well. I tried.

Went here on a weekday to get a quick oil change. I drove right up and they started the service. Good service and decent waiting area with some free drinks. Customer service was good. It took them about 15 minutes to do the whole job. Not bad! The price was fair also… maybe a touch higher than I normally pay but is worth every penny so I don’t have to sit in the dealership place for 2 hours.
I got the high mileage oil which was the recommendation for my car which has 140,000 miles… a little higher in price than the other options but I figured I’d give it a shot. They had a few mileage based recommendations which I did not do… some flushes, etc. nobody tried to push anything on me. Overall great experience and will return! So fast and easy. Not sure how busy they are on weekends though.
I also joined their rewards program which is connected to am auto spa (a car wash, I suppose… never been) and a repair shop. Convenient location and hours. A+

If you’re looking for a quick oil change this is definitely the place to come. I’ve always wondered why it takes forever at regular dealerships just to do an oil change until I found this place. Ive been here ever sense. I’ve been in and out within 30 minutes and even less other days.
They have always been very efficient in what they do and have provided excellent service every time I come. They do a fantastic oil change and always look out for the customer. The customer service is at its finest all the time. Thank you for being only the best.

Since I moved to this area I have been taking my SUV to The Lube Center for oil changes and other small stuff. Everyone is always friendly. James, the manager is amazing, a few weeks ago I took my SUV in b/​c it was shaking as if it was about to cut off (found out it was my spark plugs) I wanted the Lube just to check and see if I needed new ones or if it was something else. James checked and let me know there were a few items (spark plugs and a socket) he would have to order to complete the job. I told him I would come back. I called back up there and he remembered me (2 weeks later) and was able to get the supplies need to do the work the next day. Not only did he do it himself, but he made sure everything else was complete. They went fast and the entire staff was super nice to me and all 3 of my kids. As a female that does not know much about cars I do get nervous going to auto shops as a lot of them try to get over on you. But it is not like that here and from the manager down the staff is great. I do not plan on taking my truck anywhere else as long as they stay knowledgeable, friendly, and professional (as they have been).
The pricing is also good compared to other places in the area.

Old school way to get your oil chance. Great customer service and the team gets you in and out. They even ask if you would want something to drink water juice etc. pretty cool. My tech was Shane he was awesome. Will be back back.

The staff is friendly and knowledgeable. The service is quick and they offer complimentary refreshments in the waiting area.
I will definitely come back here.

I’d give this place 6 stars if I could. The staff is amazing. Their customer service and attention to detail is not like any other auto shop I’ve been to. They give free top offs on fluids and air between services and take great care when you’re there.
One occasion they went above and beyond to fix something they noticed in the process of changing my oil.
I recommend this place to everyone, but especially to people who don’t know a lot about cars. They make the factory recommendations on additional services but I never feel like they are trying to upset me or preform unnecessary work.
This place is the primary reason my car is still on the road.

I was extremely impressed with the high quality of the staff and the speed with which they accomplished their work.
On the other hand, the Lube Center is expensive. A filter that costs $ 18.95 at PepBoys cost me $ 45 at Lube Center. The way the bill is structured, the $ 45 was just the price of the filter; the installation was free.
As a result, a simple oil change with one filter replaced cost over $ 80.

The technicians are some of the most polite folks I have ever met in the auto services business. They really go out of their ways to fix your problems. Technically speaking, they seem to know what they are doing and have often answered questions that are outside their scope (lube services). Taking a star off because they *are* a bit pricey and the wait is always a bit longer than I expect for a quality service at this price.

The service was really prompt and the staff was very courteous and professional, even offering drinks for me and my family. It’s nice to see such good customer service still exists. I’ll definitely be back.

I’ve gotten my oil changed, fuel injection and tire rotation here several times. The staff IS EXCELLENT. They’re very attentive, polite and knowledgeable about their craft. I recommend this place to any and everyone. They also don’t charge for labor so that’s a one up on getting services done at the dealership. For oil changes I’m in and out in less than 15 minutes.
Each location offers different services so check the website before you choose your location. I will be returning.

They did a good job. Was quick for a Saturday. No problems in my car. Would suggest for others.

This was my first visit. Went in for oil change and new wiper blades. In and out in 20 minutes… on a Saturday. Plus everyone there was genuinely friendly and efficient. I worked with Antonio who gave me a warm greeting when I arrived, was attentive to the services I needed and made sure my experience was great. He made the experience awesome and I will be bringing my car and my wife’s car in the future.

Excellent experience.
The personnel is very attentive, professional and efficient. I was in an out in ten minutes, as there were no other customers in front of me.
The shop was clean, well lit, and well maintained. They also have a great, clean customer lounge area with free coffe (Keurig), water, and juices. Clean restroom, too.
The took the coupons that I got online with no problem. Their prices are better than the other quick oil change places. They filled up the fluids that may car needed. They had one mechanical recommendation for my car, but didn’t try to sell me any other services.
I will be back whenever I need a fast oil change.

very fast and friendly service but outrageously expensive. I paid $ 43 for synthetic oil change and that was just for labor and the oil filter. I brought my own synthetic oil that I bought from the car shop.

Great place, professional staff, clean and organized. You know what you are getting and they communicate with you perfectly. If there are no lines, you can get in and out in less than 15 min.
The only thing I would recommend is to inform you an estimated time when there are cars in front of you rather than just handing you a number and ask you to wait.

I really want to give a huge shout out to The Lube Center! I was in a serious jam with my vehicle and under the direction of Todd from the middle brook station, arranged my truck to get fixed at the Rio. There I met Justin. He took one look and said «don’t worry I’ll have it fixed and you’ll be out of here in no time!»
I’ve had a very long relationship with the The lube Center, and they never failed me. This is the kind of professionalism I love, which is hard to find!!! So once again THANK YOU!!!
R. Nelson

I went here for a routine oil change and I was very impressed with my experience. I only waited a total of about 25 minutes from the time I got there, til the time I pulled out. The staff was very friendly and informative… and for it to be a car service center it was really nice. The waiting area was cool too. The only negative thing was that I believe one of the technicians working on my car slightly cracked my oil pan. The Lube center wouldnt come right out and admit it but they did give me a $ 50 gift card, I gues sthis could happen anywhere so I didnt cause too much of a fuss.