Tj Maxx

Meh. The lines were long, I just put the items I wanted back on the shelf. I did not have an awesome experience or a terrible one. There were no great deals or steals and a lot of the merchandise was damaged or dirty.

Everyone was incompetent and disrespectful. I went to the fitting room and the lady took the items from my hand and counted them and checked for price tags. After I was done, she rechecked them again and then accused me of taking off tags on a pair of shorts she didn’t check the first time.

This is not my favorite location.
Inattentive, disinterested staff. Messy, unkempt store. Limited variety of products.
I’ve been a Maxxinista for most of my life, and I can say with certainty that this place has dropped the ball. It’s especially disappointing that this is the location closest to me.
Don’t think they’ll be getting my money anytime soon.

In general TJ Maxx is a great store. But this one… got help us all.
The merchandise is always thrown around on the ground, they have a poor selection of Men’s clothes (and by poor I mean, TERRIBLE), and then there is the general feeling that noone really gives a crap.
I recently bought two pairs of pants from this location. When I got them home I realized that one had some small stains and a receipt in the pocket (aka– clearly someone had worn them and then returned them, and now I bought them… yay! =/​).
While I was checking out I noticed that to the side of the checkout stand (where they keep all the unique treats) were spit out sunflower seeds. Just sitting on the counter. They were bone dry (so they had been there a while).
I pretty much lost all faith in this location. Won’t be returning there.
Mount Airy, here I come!

I get all my hair products here, much cheaper as well as coffee. The lines though are always long no matter what time of day you go. The staff isn’t the most friendly and it’s pretty hard to find someone for help, if you need it.
But it’s worth going for the bargains.

I guess my experience is the same as the other people on here. They need to change their attitude. Our experience was we got yelled at by a lady at the dressing room. We had no idea what she was saying because her accent was so strong. What we did understand was she was yelling. People around us thought we were stealing… We were actually trying things on. So we confronted her and told her she had no right to yell at us. Then we proceeded to talk to the store manager and asked her why she was yelling and everyone was looking at us. The manager did not seem like she gives a crap about it and the lady continued to stare us down with threatening looks. This place is very bad. Advise if you want to go to TJ Maxx go to the rockville, md area. They are very nice over there.

I’m not a big fan of TJ Maxx but this location has provided some great work out gear for me. The selection is very hit or miss but I have gotten good deals.
This is a good way to waste time but they don’t have a good home section or pjs which is what I expect from these discount stores. Just be sure to bring plenty of patience. The work out section is decent most of the time.

oh geez, this Tj Maxx is a disgrace to all TJ Maxxs. One this place screams out someone please give me a makeover…
This place is dirty. As in filthy. Fitting rooms, disgusting. Housewares a mess. Clothes a nightmare. Ive been to all of TJM because I am a fashionista. Trust me if this store had a major makeover and the employees took some sort of pride in their store, Im sure sales will increase. avoid this like the plague.

How difficult is it to find out on the phone whether a store carries down jackets? Apparently, almost impossible at this store. After being passed to 5 people, someone hung up the phone while the fifth person was checking. I had to call back in order to find out that they don’t carry down jackets.
In addition, in the past both TJ Maxx and Marshalls (owned by the same corporation) have had difficulty keeping people’s credit and debit card information secure from anyone passing by, who had the right technology to steal it. At the time that information made the news, the company wasn’t planning to change the situation re: security of customer information. I hope that has changed.

I visited this tj maxx in Germantown and I had the worst experience. I love to shop and find good deals just like everyone else. The entire time I was in this store a white– looking man was following me around everywhere I went! He was alone, with no kids. I was with my little 3 year old daughter. I was shopping as normal and just thought maybe he thinks I know where all the deals are in the store and he’s following me to get in on it… lol! Silly silly me.
I went into the intimates section to look for panties and a sport bra to workout in. Guess who was there? This same man. I finally walked over to the children’s clothing section and there he was, 2 inches away from me again! It finally dawned on me that he is following me because he is secret security. Some companies hire these people to prevent or cut down on theft. I yelled at him to stop following me and I said that you’re very obvious! Guess what he did? NOTHING! He didn’t even look my direction. He didn’t stop browsing. It was as if I was yelling at a wall! I knew then he was in fact security. Anyhow, I went to the front and got the customer service manager and she then got the store manager. The store manager asked me what happened, I told him and he said I assure you he’s not security. BS! He followed me to try and catch me stealing. Well I’ve never!
I’m African American and I’m a law abiding citizen! Never had to steal anything in my life, never wanted too! Shame on TJ Maxx. I will never shop there or any of their other stores again. I have too much pride and dignity. There are so many stores to shop at than to shop and spend my money at a place where they look at a cute, petite little mommy with her adorable baby girl, who also just happen to be black, as a thief! Then hire someone to follow me around.

Here’s the rundown:
— Pretty good selection, but is EXTREMELY hit or miss. Some seasons there will be tons of goods for the picking (designer labels from Juicy to 7 For All Mankind to True Religion, etc.), but during other seasons, there will be absolutely nothing.
— Damaged goods. You will definitely come across these. I’ve found Coach purses with broken handles, shirts with holes, shoes missing a few details… keep an eye out as I have definitely almost purchased some of these.
— Not always well priced. Just because TJ-​Maxx is considered like somewhat of a Nordstrom Rack, doesn’t mean the goods are necessarily reasonably priced. In fact, many of the labels here are MORE expensive than you would find in the clearance section of Bloomingdales or Nordstrom Rack (ex: Rock and Republic jeans for $ 120, whereas they are only $ 100 at the Rack, Coach purses for $ 80 that go for $ 50 at the outlet)
— Dirty. This place is NEVER organized. Ever. The racks are placed really close together, and the sizes are usually mixed up. If you want to find something, you’ll have to dig. As for the bath/​body stuff, most of it will be opened and frequently spilled.
Come here with relatively low expectations, a fair amount of time (I’d say at least an hour or two), and a lot of patience.

I’m not totally crazy about TJ Maxx but it gets the job done. I was looking for some girly gifts for Christmas and I found a few items more interesting than the average lotion and soap set. Pretty good prices too.
Still, some of the stuff here is overpriced — clothing, for instance, depending on what you’re looking for. Many of the sections had been really picked through and needed cleaning up. The toy section was a disaster. I couldn’t even walk through the aisle. People had also clearly opened many of the items in the body/​bath area and many of the products were oily or sticky or the outside, as I unfortunately discovered as I picked a few up — gross.