Valvoline Instant Oil Change

I came here to get my battery checked, charged or possible replaced. My battery is located under the driver’s tire and I have had this service done at the Valvoline on Winchester so I didn’t think it would be a problem. First off, the guy who looked under my hood had a nasty attitude, and I could tell he didn’t feel like being bothered with my car. I honestly wish I had gotten in the other guy’s line, he seemed nicer. After I told him where the battery was, because he seemed truly confused, he refused to even try claiming that they don’t change batteries that require a lot of work or time. I am beyond disappointed and wish I had just took the time to take the car back to the Winchester location.

Richard was great! In and out under 20 minutes. Super friendly and knowledgable! We’ll definitely be returning!!! GREAT JOB GUYS!!!

Everyone here is so nice. Very professional, and it’s fast! Super nice and knowledgable girl named Ayla!

I had a great experience here. They were very fast, efficient and friendly. I plan on returning here for my oil changes from now on.

One thing my friends can say about me is that I spend a lot of time driving. Hell, I managed to put 5500 miles on my car in 40 days. Oops. With that being said, I always go to the car dealer to get my car serviced. I need to be reassured that my car is in good hands, and so far, it has worked the past 13 years.
However, there is always that one exception. I don’t have the luxury to spend the time at the dealer waiting on my car to get serviced, unless I call out of work or get a helicopter to drop me off while it is getting worked on. So, as I was cruising down Poplar today, I saw a Valvoline, and decided to pull in.
It was simple, just pull up around back, a guy would tell me what lane to get in, and it would be a few minutes. So I just sat there and took care of some work and such, and caught up on my porn viewing (I am only kidding, there were people all around).
When it was my turn, he asked me for all of my basic info, so I just handed him my license. Since I just came from the dealer (to get my TN plate), they were nice enough to put it on for me. I told him I wanted the full synthetic, and they said they would do that, and check my tires and all fluid levels. He said I could sit in my car or wait outside. I just sat in my car, not like I had to be anywhere else at the time.
I kept hearing them shout a bunch of different things. That was cool, more like a buddy/​safety system. In about 10 – 15 minutes, my car was ready to go. And I didn’t even have to leave my seat. It cost about $ 80, but I got the premo oil (I told ya, I ride my cars hard!). So far, so good.
I cannot come here for every oil change, as certain milestones require more intense work, but for the times where I just need the change, I think I will keep coming back here, if it is always that easy!

Fast, and not too pushy on the sales side. Great experience! I will be back!

Customer beware — it’s about the bottom line of generating revenue! Technician stated that the only oil they could use to service my 2009 Toyota Camry was a synthetic blend (which happened to carry a $ 75 charge instead of the $ 25 for conventional oil). After showing her the owner’s manual (only «recommends» synthetic as opposed to «requires») there was no apology but a begrudging willingness to use the conventional oil. I was also given the option to get a new air filter (when you compare a used filter and a new one side by side there is obviously quite a difference). Being a mechanic myself, I knew the old air filter had plenty of life left in it so I declined the offer. Highly suggest you know a little about automobile servicing or expect to spend much more than you should for routine maintenance.

I would not recommend this place for an oil change. They told my 18yr old daughter whom I sent up there to get her oil changed that she needed premium oil ($ 69.99) for her 2yr old toyota camry. So her oil change cost me $ 77 vs $ 39.99 at express oil change.

Teamwork, cleanliness, total care for your car and environmental responsibility. These folks do a nice job keeping it professional, while checking for things like lights and wipers that may rrequire maintenance or replacement. Valvoline’s full service NexGen oil change includes recycled, cleaned oil and a new oil filter, tires filled, freon check, wiper fluid replaced as needed, and all the hells and whistles. Great quick battery replacement and battery checks, with warranties offered. Free basic coffee in the lobby area, though guests are welcome to remain in their cars as well. These folks get the job done! My time: 12:00