I give this place 3 stars and only for the one lady(Sara) who works the night shifts. Other then that this place is horrible. The staff is rude, rushing and need to crack a fake smile once in a while. I don’t understand how a Man who makes my coffee can have his shirt unbuttoned with nasty chest hair exposed and a thick beard that looks like a lumberjack! The simplest orders, a Hazelnut iced coffee and a regular black coffee he hands me the coffee and i ask again«Hazelnut right?» and he replied«umm yeah haha» i tasted it and it was 100% regular iced coffee. Lied to my face with a smirk i refuse to go in the morning or afternoon and i wait until the evening! So thank you Sara for making me and my families experience at dunkin’ a pleasure every time.
Terri N.
Rating des Ortes: 3 Concord, CA
A quick breakfast stop on a Thursday morning around 10:30. Service was friendly enough, one employee was helpful and made little jokes with us, while the other girl just seemed grumpy at the world. Food and coffee was as expected, good as always. Cheer up a bit, ladies! But thanks for maintaining a clean shop!
Bridget S.
Rating des Ortes: 1 Palm Beach Gardens, FL
Came in for a coffee and cappuccino. The man taking our order made things ten times more difficult than necessary. He asked if we wanted a latte, we said no just a normal vanilla cappuccino. Then we asked if they had any custard filled donuts he said we have long johns and we asked if they were custard filled and he said no. And we said never mind we wanted custard. He gave us the one black coffee and two of the three cappuccinos we ordered and as he gave us our third cappuccino he said see you later and ran out the door and left. I was very disappointed in the service we received from this man. I was happy with the flavor of my coffee but the three that ordered the cappuccino couldn’t even finish it because it tasted so bad. The two donuts we ordered were good. But the service makes me not want to return or support DD in anyway.