Precision Tune Auto Care

This review is simply in reference to the Emissions Testing/​Emissions Diagnostic at Precision Auto Tune. I cannot speak to any other services. I wanted to just write for folks have a game plan if they fail an emissions test here.
I had a less than pleasant experience after failing emissions and receiving the information code for what area would need to be addressed to fix, which was related to my car’s idle and speed sensor. This shop offers an «Emissions Diagnostic» for $ 150 plus shop fees/​tax, totaling around $ 170. I did agree to this service and paid as I agreed to, but was disappointed to discover that this is really in addition to any work that needs to be done to fix the problem, and is mainly just to cover the State of Washington minimum to apply for an emissions waiver, and simply get a sign off that it has been checked. I got a call that a $ 230 – 240 repair for the idle/​speed sensor needed to be made, but in addition to this «Emissions Diagnostic.» I was surprised and told that the $ 150 is for the mechanic to ‘further diagnose’ the emissions fail code that the car puts out. I asked how this «further diagnosis» is different than a free «check engine» diagnosis, the original code that the car gives when it fails, and/​or when I use the code reader for free at the auto parts store to tell me what’s wrong. They said its both the same and a bit different as it take more reading to evaluate, apparently $ 150 worth, which conveniently is also the state minimum. I would have happily paid the $ 230 – 240 to actually get the problem fixed and then pass emissions, however what I received was a ‘further diagnosis,’ and a signature that said the state minimum had been met. So, now I can apply for the waiver, but the problem is actually not solved. I was really disappointed that I had to actually purchase a diagnosis and then have the work addressed.
I can understand that this type service exists to simply meet a state minimum, and such approved auto shops have a right to offer it. I believe most good mechanics though will diagnose an issue for free and then tell you what needs to be fixed, not this type of runaround further diagnosis then to offer the repairs on top of that. Just wanted to make folks aware to have a game plan if emissions fail.

These folks are the best!!! Very professional service and fair prices. My wife’s Mercury Mountaineer was having driveline issues that have eluded two previous competing shops.(The other shops were reputable, but this issue was like a ghost problem that no one could put their finger on). Well, after some research at Precision’s Gig Harbor shop, their master technician, Roger discovered the PRECISE cause of our elusive issue without changing expensive parts. Master technician is an understatement!!! These folks are of the mindset that you should get treated like a dear friend. If you want the best, at fair prices, Precision Tune Auto Care is the place for you.

We usually try to avoid going to the mechanic, and change our oil and do basic maintenance at home. It’s cheaper to get the oil changed at Precision Tune than to DIY, and the team is trustworthy and always has a smile. We have started bringing our cars in for the things we have been avoiding fixing, because we finally have a team we trust. My husband finally has a working AC and we didn’t have to break the bank. Thanks PT!

Everything from the first greeting to the final follow-​up is truly a pleasant and professional experience! The office staff is friendly, efficient and clear — they have all my history as well as suggestions for long term planning in my computer file that they bring up and review with me as well as going over the concerns of the moment. The shop gets my car in right away and even have a loaner vehicle for those repairs that take more than an afternoon. I always find plenty of coupons in the local papers or in my email to apply to the repairs or just maintenance. Most recently I needed a timing belt, an oxygen sensor, oil change, and several checks for the poor old honda… Precision Tune Auto went through each item and explained the work completed and let me know what items were totally fine and didn’t need to have any repair!
I have been taking my car to Precision for several years now and refer people whenever I can. Thank you Aziz and Naz for great service.

This place is fabulous if you only need oil changes. I highly recommend looking elsewhere for anything more.

I went here to smog my mother in law’s car. They were friendly, efficient and easy to deal with. Thanks!

DO NOT GO HERE. To tell me my starter was bad when we already know it was either the starter or the distributer, they bent me over with a Whopping ONE HUNDRED AND SEVENTY DOLLAR DIAGNOSTIC FEE. that is rediculously high just for a diagnostic. THEN their quote for replacing the starter? $ 450. Then when i did not want them to do the service, i was given attitude and they did not want to give me my car back. Nor were they understanding when i struggled to pay the diagnostic. No coupons. No discounts. And the initial quote was one hundred. The lady at the counter was a rude and dismissive bitch, too busy «joking» with her coworker about having a «lunch cocktail, tee-​hee!»

We will be permanently switching to Precision Auto after an A++ experience! Got a great second opinion on the condition of my breaks which included them taking me out into the shop, showing and explaining so I knew they were being honest. Incredibly fair pricing and great coupons. We ended up bringing both cars back in that same day for oil changes we liked them so much! Thanks to Kevin for my new brakes and the women in the office for being AWESOME and so knowledgeable.

This place is AMAZING! The owner and staff are so friendly, helpful, and knowledgable. Their prices are great, service is fast and efficient, and great coupons too.
Hands down the best shop in the Harbor to keep your vehicle in tip top shape!

Customer beware!!! I do not appreciate they way in which this company conducts business. When I called them I asked for a quote for an oil and filter change and gave them very specific details about my car such as year, make, model, etc. I wanted to be sure they had the oil filter in stock and to book an appointment. They were elusive on the phone and would not quote any prices. They said, «just bring it in, we do not take appointments». When I arrived I again asked for a quote and it practically took an act of congress to get it. Finally the manager came out and quoted $ 148, considerably more than the car dealer!!! At that point I told them that and left without service. Although I cannot speak to their quality of service, this lack of transparency is deceptive, dishonest and reflective of the ownership. I will never go back here!

Went in to get my brakes and rotors changed. They gave me a fair price. A lot cheaper than paying so much more at les schwab down the street! They had good customer service, got it done very fast, and were really happy. I was pleased.

I first came to Precision Auto over a year ago to get an emissions inspection. Although this is just a perfunctory test, I was immediately impressed with the personalized attention to my vehicle. I was greeted by Azziz, who I assume is the manager or owner, and he not only gave me a complete review of the emissions inspection but also took the time to look at the vehicle and give some no-​pressure suggestions. I felt that he was genuinely interested in the health of the vehicle.
I came back a few times for oil changes and those were all fine.
At one point my Dodge Ram pickup truck was having some serious issues and I limped into the shop. I received a complete evaluation with up front explanation of costs and options. I felt empowered — not pressured — to decide what to do next. It turned out that I simply was not firing on all cylinders due to a failed spark plug and I was given the options from simple to deep and went ahead with the work. I chose the options that worked for me and the work was performed thoroughly and in a timely manner. Since the repair I feel like I have a new vehicle.
I will continue to use this shop as I feel that the staff cares about my vehicle and is out to help me and treat me fairly.

People don’t use this place for anything!!! I went to have my emissions done and it failed. The price to find out what the code was 150.00 and that doesn’t even include what it would cost to fix the check engine light. Took it to my friends shop, had an oil change done the light went out and I was done for 40.00. Took my car to the state emissions in Tacoma passed with flying colors. These pigs are just out to make every nickel and dime they can off people… if you have a mom or dad and they are elderly, tell them not to go there because they will talk them into everything they can… BEWARE OF THESE CON ARTIST!!! USE SOMEONE ELSE!

So my car was reaching 90k miles, and it just finished a trip of around 1700 miles, it was time for a check up and they offered one for 170. The price tag was for a 4-​cyl and my car being a 6-​cyl it had a bit more cost, not enough to blow the bank at though.
I mentioned a few things I knew that were wrong with it, and they also confirmed what I was aware of, and brought up something I didn’t bring up that I knew was an issue already (granted this was an accident and I had completely forgotten about the break fluid issue I was having). But as I was already aware, the owner (Forgive me if I’m mispelling, but Azizz I believe he said, know him when I see him, terrible at names though.) said that it, while could be an issue later, wasn’t really up for saying it’s a necessity, instead just something to keep an eye on.
The reason for the 3 stars… well, they said everything was fixed, but the one thing that wasn’t, that I was very specific about, was the windshield wiper fluid nozzle on the driver’s side is busted on my car, it puddles out while the passenger side sprays fine. They said it was all taken care of so I said great. As I drove off I pressed my windshield button… same issue I was having. Now that in itself was only about 15 bucks, and the hose connecting to the nozzle was dry rotted, so needed to be replaced, but this makes me feel they really didn’t test it. I know it’s something small, but it’s minor details that are important.
Overall though I’m very happy with the service I was given, and do intend to return to them for their business. The lady at the counter is very courteous and the technicians are friendly, the latter being very important to me.
I may adjust this rating based on what my return visit yields me, but I was too lazy to take my car right back, and I had a few plans that held more priority than that small issue.

This place is a total rip off, I went their together my car tested for emissions and when it came to the part to make their recommended repairs I asked for the cost up front and went over with them carefully (I hate being ripped off). I said go ahead and when it was done the mechanic called and said it was ready and I asked him the total amount owed and it was to the penny what I was quoted from the young lady at the counter.
I go pick the car up and the owners wife checked me out and she charged me an addition 30 bucks, I told her that was wrong and she told me I was wrong, I asked her to go get the young lady and ask her what the charge was to be, she did and the young lady said that it was the price quoted (178.00). The owner said the young lady was wrong, I asked about the mechanic who confirmed the 178.00 and she said he was wrong.
Ok, I get it here, I am getting ripped off and I could see it in plain sight. I paid and I will never step in this place again, I feel sorry for all the senior citizens I saw getting talked and scared into things that I am sure are over exaggerated
Beware people.

Very friendly helpful service. I had my charging system checked.

Had a coupon for $ 19.99. Small print said they add for supplies. They also charge a labor fee for removing the skid pan. $ 19.99 actually means about $ 30, unless you want the premium oil in which case it would run about $ 41.

I am so impressed with the service I received in January for my emissions problem with my car. They went above and beyond to successfully negotiate with the parts manufacturer to cover a previously installed part which failed just a few short months after the warranty expired. They even covered the labor to fix the problem, which was clearly a defect in the part. This kind of integrity is hard to find! And to top it off, they provided me with a loaner vehicle while I waited (at no charge). They had no idea what a blessing this was for me and my family, since I just lost my job two weeks ago. This couldn’t have come at a better time. I will certainly be telling everyone I know to use Gig Harbor Precision Tune!