CertaPro Painters of Gilbert and Queen Creek

I had recently purchased a condo, which needed a lot of renovation, and was referred to CertaPro by my handyman. As mentioned in other reviews, interacting with Jason on the sales end was a very positive experience. He came by my property to review what was needed, gave me good inputs regarding the work I needed, and a decent quote for the work.
On the day of the appointment, I showed up to my property for the 8am appointment. I waited till 830 and no one showed. I left, and called Jason to cancel the bid. Jason did his best to fix the issue — he got me another one of his painters ready to go the next day. He also explained that the painter in question had disregarded his instructions on the job. The guy who showed up the next day — Gregg Furseth — was outstanding. He was on time, very professional, and did a spectacular job.
What I learned about interacting with CertaPro is:
— Great sales game doesn’t guarantee quality paint job.
— They don’t have full control over ethic/​discipline of their painters — seems like there is variation depending on who they contract the job to.
— Some of their painters are excellent, some may not be.
— However, they did good in fixing the issues. They got the job done right in the end. The final cost was lower than the quote, and I thank them for that.
I would do business with CertaPro again, as long as it is Gregg on the job. No one else. Ask for Gregg.
Thanks

Lacks prep work paint coming off the wall in the kitchen, cleanup is terrible. The sales pitch was the best part of the experience.

Great service and they were very professional, fast and friendly service. I highly recommend them to all my friends!!!

Their paint job looked OK except they left paint on my carpet and refused to give me a discount as a result. The owner became aggressive and hostile in front of my family when I pointed this out. Took tons of smoke breaks during the job and were unfriendly. Two stars for the finished product but otherwise there are better painting services out there.

***WARNING*** this company finished painting the interior of our BRAND NEW house two weeks ago. HORRIBlE EXPERIENCE!!! One of their painters brought weed into our bathroom and rolled a joint. They got paint all over the carpet on our stairs and are trying to blame my builder for it. It wasn’t there prior to their inexperienced team painting our home. They have a «customer service commitment» in their contract that they don’t uphold to whatsoever. LEARN FROM OUR MISTAKE– keep looking for a quality company if you need your home painted. This CertaPro franchise is the worst! Inexperienced crew, terrible owners, sloppy work, and they bring illegal drugs into your home!

We had the interior of our home painted as we are selling it. Certapro is a family owned service and they were very professional! We are very pleased with the work and it was a fair price. Afterwards we received a handwritten thank you note and a gift card for Starbucks. Would definitely recommend them if you are looking for great service at a good price!

Randy and Irma have professional crews that come in and do a fantastic job painting. They will come in and help you determine colors and finishes — They prep and cleanup and will even move furniture if needed. They have done painting jobs at both my home and at my business — Keep up the great work Randy!!!

Lance’s crew painted my home and did a great job. The pricing was very reasonable, and Lance took time to come out and go over colors and paint surfaces (satin, glossy, etc), show me his credentials (licensing, etc), and discuss what my specific goals were regarding home décor (my home was new at the time and had very little furniture). He came back more than once to discuss color samples. When the painting got underway, there were a couple of «glitches» which he addressed immediately. The end result was a smooth paint job with crisp, clean lines around ceilings, doors, baseboads, etc. Would definitely use his service again.