Cloud9 Nail Salon

The staffs amazing, everyone is so nice and makes you feel comfortable. The Salon is clean and they do nice work. I usually get a gel manicure and so far, so good!

Hands down best nail salon I have ever been to. I have been to many salons in the East Valley and always end up leaving thinking, «eh.» But this place ROCKS! I will be coming here as long as I live in Arizona. Tip — if you don’t already do gel nails, get a gel topcoat! SO worth the extra 5 $.

Update: after a night, all the cuts from the harsh cuticle pushing, filing and buffing showed up. Out of 10 fingers, I have cuts on 5. My fingers are not happy from what should’ve been a relaxing experience. Updating from 3 stars to 2. I think the owners are trying hard to make the business work but this nail tech is not on the same page. I probably will not go back.
Came here after work and the place was pretty empty. The lady who did my eye brows was pretty pleasant and the price was decent. It was normally $ 10 but they were doing 10% off so I thought it was worth it.
Since the lady who did my eyebrows was so nice I decided to give their nail service a try too. I thought I was going to get the same person but ended up with this other person at the store. Impressed? No.
Overall-​she did an okay job but would I ask for her again? Probably not. Here’s why:
1. She was really rough when she was pushing back my cuticles. I get it… I haven’t gotten my nails done in a couple of weeks but there is no need to use brut force. She was scrapping my nail bed so hard that I flinched a couple of times
2. She gave me a pretty bad cut when was buffing my nails. It hurt so bad I pulled my hand back and she didn’t even notice the cut until I started bleeding. Then she tried to stop the bleeding by wiping alcohol on it and that stinger so much.
3. The filer were used. I get it, not every place will give customers new filers but this one was USED to the bones. Time to get a new one.
I think overall, the owners are trying really hard to give excellent service. They are super friendly and very accommodating. She went helped me with picking colors. They look like a local business that is just starting so I am all for that. I would probably give them another try but would not ask for the same nail technician.

Highly recommend!!! Can’t say enough good things about this salon or their amazing staff!!!

This nail salon is open today Unilocal!
They’re open on MONDAYS! Help fix the misprint, might be hurting their business!
Great experience, very nice service. They use liners for pedicures! Super clean nail salon. Opted for the coffin shaped nails, turned out beautiful!

Staff has been friendly here each visit. I’ve been here four times and each time I really liked how my nails turned out.
I usually do acrylics and sometimes a gel topcoat.
One thing I do see nail salons slacking on is pushing back cuticles before filling in acrylics. I wish this would be standard and I didn’t have to remember to ask each time.

I’m super picky about nail places; so many of them are dirty and don’t do a good job.
I was very pleasantly surprised by this one. I was greeted right away when I walked in. Everyone was super friendly, even the workers who were working on other customers. They had a large nail color selection, which was refreshing.
I was on my lunch break, so I opted to only get a pedicure this time. Plus, I’m picky about my fingernails, and how well a place does on a pedicure is typically a good indication on how they will do your nails.
The pedicure was awesome! I had never seen this before, but I LOVED that they put plastic wrap around the tub before they put water in. There is no question that your feet are in something clean when they do that. They had a nice selection of different pedicures to choose from. The pedicure from start to finish was relaxing and was one of the better pedicures I’ve ever had. I have no complaints about it.
The place overall was super clean, friendly staff. I’ll definitely go back and I would recommend others to try this place out also.

I am so picky about service but mostly skill set when in comes to my nails. I have never more impressed by a nail shop EVER! Jason was meticulous with my full set! I still can’t stop looking at how amazing they look! I will keep going there as long as they are around. I should mention I had my eyebrows done by Nina… I am equally impressed.

My first time here and I loved it! New management and 20% off services. I will be back!

I won’t be back. A 15 min pedi for $ 22 is unreal! That should have been an express for $ 17. Hardly a massage and 2 seconds of hot stone. You lost a customer. Sorry.

Horrible!!! Went there last week for a pedi and gel mani. Ended up only getting the pedi because I was so unhappy with them. Made appts for 2 people, we got there and they only had 2 people working and 3 people already in chairs waiting. The man was annoyed i had gel polisj left on my big toes, and he pulled it off with a cuticle cutter… so damaging!!! They finally started my pedicure and the job looked like my 4 year old did my pedicure. Didn’t go down to my cuticle, polish was lumpy, and all over my toes. I asked them to redo it with a different color. It was a little better, but still was sloppy. They were mad I canceled my gel mani, but by then I didn’t have enough time (and didn’t want to waste any more time). The whole time my mom and I sat there, they kept nagging to upsell and convince me to get a manicure. Or acrylics, or wax, etc. NO! When I went to pay, I had to wait for someone to come from the back for 5 minutes. Then they were rude I was using a gift card. After looking at my mom’s manicure, it was also sloppy and done without care. I’ve uploaded photos as well.

Terrible service. The woman who finished my toes today was rude and condescending. The lamp was literally touching my toes every single time and she argued that it wasn’t. When my finished color was dull and I asked her why she said «it’s all I can do» but happily charged me full price. I will never go back!

Probably one of the worst nail experiences I have had. Went there thinking it was Pink Gel Nails (what it was previously called when I visited last), but it is now a new business called Cloud9. I wanted a fill. They look horrible. The lady couldn’t even paint my nails nice. I told her I didn’t like it, and she didn’t even bother to fix it. It’s so bad I need to go get my nails redone. Don’t go here. Trust me. I’ve been getting my nails done for 15+ years. This place suuuuuckkkkkssssss. I can do a better manicure for you!

I had been going to cloud9 since the beginning of the new management in 2014. I am a loyal customer and have always been pleased with my services, the friendly staff and management. I went in today, to get my acrylic nails removed and have gels put on. As soon as I sat down I informed the nail tech I wanted him to soak my nails instead of attempting to rip the acrylics off (I have done this before and it has been painful and would have rather sat for longer than be in pain. He disregarded what I asked and after he hurt me twice, I firmly said, «I need you to soak my nails.» It took them forever. The man ended up going to the back and a woman took over.
I ended up getting a pedicure, at the woman’s suggestion, while I uncomfortably soaked my nails in a single bowl of acetone. The pedicure was rushed because three walk-​ins arrived right after she started the pedicure process and there were only two people working, including the lady that was doing my pedicure. When she went to put on the temporary flip flops, she wiped off some of the paint on my big toe. She painted over it quickly which left a bump of paint on my toe.
After my pedicure, she proceeded to take off my nails, I told her I no longer wanted to get the gel manicure because I didn’t have time. From then on her whole demeanor changed, she rushed getting my acrylics taken off, didn’t file them down (they are completely uneven and there was even hanging nails) and asked me to pay. I told her my displeasure how I have never had an experience like this. I handed her my card as I was telling her, she slid it and I told her This is a service I wouldn’t pay for, I could’ve done this myself. She told me she wouldn’t charge my card and cancelled the transaction. I later got a notification of my card being charged $ 37 (for the nail removal and pedicure). I called Iimmediately. I told her I wanted to speak to the manager (who previously was Trisha; I was speaking to the new manager Kathy), that my card shouldn’t have been charged and I want a refund. She responded by saying, «I don’t have money to refund you, I just spent all that time with you.» I told her that she charged my card without authorization, and she said «You come back In and I fix for you.» I responded by saying I don’t have time to come back in for you to fix it, nor will I come back in and have you mediocrely «fix» my nails which you ruined in the first place. She apologized and said «Happy New Year» as I told her I woll be disputing the charge with my bank. Save yourself the time, don’t come here. In 2015 it was wonderful, but the new management has ruined it, not mention they charge cards when they said they wouldn’t. If I could give 0 stars, I would.

Trisha is amazing. Super fast, really nice, very talented and really creative. Love this place.

Very happy my daughter and I walked in 35 minutes before they closed. I asked if they had time for 2 pedicures and they were more than willing. My daughter is 12. Her pedicure was $ 15 with flowers. I picked the middle package which was $ 26 + $ 5 for my flowers. Very clean!

Looking for a place to get mani and I was glad I found this place. The staff were very courteous and friendly. I had a gel mani and the manicurist was really good and I was very satisfied with the end product. I will definitely come back in a couple of weeks!

Trish is the first and only nail tech I have had since moving to Chandler. I am in the spa industry and can honestly say her technical and artistic skills are some of the best I have experienced. She is also caring, appreciative and accommodating. I have followed her to various salons she has worked at– she is that good. She now has her own salon and it will definitely be an incredible quality and relaxing experience for all clients. Try it and I am confident you too will be a loyal follower!

I have followed Trish the new owner of the salon the last few years. She is the best and her team and shop are amazing. It is clean, spa like and extremely professional. If you are looking for a true spa experience in a full service nail salon and need a place to escape reality for a little while, this is it!
Stop by and check it out, you won’t regret it!

I have been following the owner, Trisha for four years since I moved to Arizona and she finally has her own place! I have driven miles and miles to get my nails done chasing her around. I do because she the best! Sure I can go to the local place around the corner but why risk quality and health. I have never seen her cut corners when it comes to sanitization which is super important especially when you see lots of interesting feet.
I recommend an appointment. They do walk ins but only 3 of the 5 staff do acrylics. There is an abundance of gel selections, like 300 colors (no joke). She also has these special glittery tips… a young lady was getting them put on while I was there and they were pretty spectacular.
An interesting new invention her husband came up with are these giant shower caps that they line the basins with. I thought that was a great idea.
They did a lovely job renovating the salon from the previous business.
Give them a try! I know you will not be disappointed.
My favorite part about Trisha is I she is not shy to tell you when you are about to use a bad nail polish color. She rocks!
Good luck Trisha. See you in a couple of weeks!