GCS Carpet, Tile & Grout Cleaning

Bought a Living Social deal and Mark went over everything with me ahead of time on the phone so there would be no surprises about any missed fine print, etc. He stuck me as fair, honest, and eager to help me get the most bang for my buck. He was more than prompt on appointment day — called me ahead of schedule to see if I was available and headed over. He spruced up floor tile in the laundry room and three bathrooms and cleaned two area rugs, one of which contained LOTS of evidence of foot (people feet + paws) traffic and a couple of spills. Gave us tips on DIY cleaning and stain treatment to keep things as spiffy as possible until we have him out again — and we will have him out again. When I said «See you in a year?», he said, «you’re good for closer to two years». And my grand total including the Living Social was $ 155, the total I was quoted over the phone by others (before I purchased the Living Social deal and spoke to Mark) for just ONE area rug… So… 4 rooms with tile flooring + two area rugs (a 5×7 and an 8×10) + solid DIY tips for maintenance + promptness + courteousness + spotless cleanup job = VERY happy and definitely repeat customer! Thank you, Mark!

We moved into a new house and had a tight schedule for cleaning our couches and then cleaning our new tile in the new house. Mark had his tech come out in the morning and clean our furniture and then he came out later in the day when we got our keys to the new house and cleaned the tile. I asked about sealing the grout and he gave me a quote but said I could also do it myself for half the price. He then gave me all the information on where to buy the sealant and how to apply. I would totally recommend GCS if you want an honest company with fair prices and great results.

I found GCS Carpet, Tile & Grout Cleaning through Groupon and am glad I did. Mark was very responsive, came out on time, and was very professional and trustworthy. I had bathroom and kitchen tile floors cleaned. He even gave me recommendations on how to clean the hard water stains off the grout in my shower. I would definitely recommend Mark and will use again next time I need tile cleaning.

I was in need of carpet cleaning and after reading Unilocal reviews and calling a few different companies, I decided to go with GCS. I’m certainly glad I did! Mark was very passionate about his work and clearly dedicated to customer satisfaction. He was also very informative which I truly appreciated. I was more than pleased with the end result and plan to hire GCS to clean my tile/​grout in the near future!

I bought a LivingSocial coupon for this company and was pleasantly surprised how professional they were called me back and K when they said they were going to come! They were super friendly and didn’t rope me into additional costs! I did choose extra treatment and it was only an additional $ 27! I would highly recommend this company to carpet clean!

Super dependable and punctual. Mark always does a great job and makes sure there is no mess or marks left behind when the job is done. He is a promise keeper to say the least. He loves what he does and he cares about each customer’s job and it shows! Highly recommended.

I love Mark! He put in some serious work to turn my floors, showers and countertops into a thing of beauty. We recently moved into a new home — the floors & showers are all stone tile, and hadn’t been taken care of in years. After sweeping, mopping, scrubbing (even tried vacuuming), I still couldn’t get the dirt and grime off. I called GCS, and the service was tremendous from quote to completion. Mark worked so hard on our home that he was dripping in sweat throughout the cleaning process. The results are amazing. My family and I can walk across the floors without having the bottoms of our feet turn black. They feel smooth, not gritty. Mark gave me pointers on how to keep the tile clean and where to buy the best product for our floors. Even offered to pick some up for us if we couldn’t find it. I could keep raving, but really all you need to know is that from my perspective, Mark is knowledgeable, his service is fairly-​priced, he’s timely, hard working and caring.

Mark was simply amazing from the start! I was referred to him by a good friend of mine as I needed help! I have 2 chihuahuas and one loves to pee in our room! (My female) well I just had a newborn on ⁸⁄₃₀ and knew the carpets needed to be treated ASAP! So I called, he answered and we scheduled our appointment. He was punctual which I appreciate! He is very friendly and super quick and efficient! He finished our 2 rooms and offered me and my father in law to see what he pulled from the room. I was shocked and disgusted but I’m happy he showed us! The rooms do not smell at all! He uses all organics and no chemicals so it is safe for the whole family, yes even our newborn and our pets! He even gave us some tips for after care once my baby is a bit older! Overall I’m very satisfied with his service! I’ll be using him once a year as he recommended or we will pull the carpet!
If you need the job done right… Call Mark! You will be satisfied!
Thank you Mark!!!

Great place to get carpets and tile cleaned! Professional and always on time. I’ve used GCS several times now and have always been impressed with the outcome! The prices are fair and the work is great. I have recommended GCS to family and friends. Mark always does an outstanding job.

Mark is very professional and courteous. He was running ahead of schedule and called to see if we were ready for him. I so impressed after he cleaned my carpets. They look awesome and he took his time!!! Asked if everything was ok before he packed up and made sure I was 100% satisfied. I have used mark more then once now and I would recommend him to my friends and family

I bought the Living Social deal for a basic steam clean. Made an appt. for between 10−11am. He showed up 25 minutes early without calling which I thought was unprofessional. I told him my husband would be showing up shortly after 10 which was when our appointment was scheduled. He came in and began the «basic steam clean» he seemed to be in a hurry. Not sure if that is because I told him my husband would be arriving soon. I told him our carpet was fairly new and that we don’t have any stains and pet is kept outside. He explained that we should probably do a deep cleaning soon. About 25 minutes later he said he was done. Really?! 3 bedrooms only took him 25 minutes to clean… hmmm. Then he hands me an invoice for $ 2.70 for I guess tax, no biggie. I gave him a check and looked in each bedroom, they looked ok. But I walked on them and they were almost dry! Meanwhile my husband showed up as he was pulling away. I came in, investigated and blew up. Horrible job!!! I guess what you pay for! Hubby went to home depot and rented a steam cleaner and did it himself. Im sure he was in a rush to get in and out before my hubby came home so my husband wouldn’t ask him to do it again. His ad says he is a member of BBB, not true he said. DO NOT RECOMMEND THIS COMPANY! Complete waste of time and money!

Called GCS and spoke with the owner Mark. He was able to arrive the next day to do the carpets. He was very detailed on the fine print so everything was covered. Arrived and did an excellent job, so much that I’ll have him return for the tile. Excellent customer service and pleasant to work with. Highly recommended.

Returned calls promptly, arrived on time and within ~24 hours of my first call. Very clear estimate and explanation; price was right.
For a home that is almost entirely tiled, the disruption was minimal. Mark was very polite and professional, put up with our incessantly barking dogs.
Work was fast and effective on light very textured tile & light grout that have been in place, unsealed, and never professionally cleaned, since 2000 (I just looked up the actual receipt from the flooring contractor.) Highly recommend.

Great service from GCS! Quick, friendly, and professional. I appreciated the up front pricing and costs.

All I can say is WOW. Mark is awesome. He arrived on time, was both polite and professional, did an amazing job removing some bad cat urine stains and was done in under an hour. So far the cats have not returned to the soiled area so all is well. I can’t recommend Mark highly enough and before you call anyone else, call him. You’ll be so glad you did. He has another devoted customer in me. Thanks Mark!

GCS did a great job on the carpet in my townhouse. We had a couple of nasty stains from dog diarrhea, and I really thought the carpet was a lost cause. The owner (I forget his name) went above and beyond to tackle those, using various enzymes and other tricks to remove the stain. And surprise! It worked! Thank you for the wonderful service!

Called who I assume is the owner about their $ 39 groupon special. He quickly informed me that the carpets wouldn’t be fully cleaned this way and this is basically a wasted service. The only way the carpets would be fully cleaned is with an additional $ 0.25/sq ft pre-​conditioning treatment.
Why are you offering a half of a service, then trying to pull a bait and switch?
Sleazy business practice. I’ll look elsewhere.

I just want to add my 5 stars to all the rest. They are very professional, yet efficient. Carpet is only six months old, but, honestly, it looks even better. Tile and grout cleaning in the bathroom looks unbelievable. I will definitely have them back!

Mark (the owner) is the man! We had GCS come and clean our carpets in November of 2014. By mid December we were noticing horrible looking stains and spots in the entry to all rooms. I called GCS and told them about this. Without hesitation Mark came and re-​treated all of those areas. Come to find out it was from the company that had previously cleaned my carpets, not going to mention who that was (Chem Dry). We will most definitely be using GCS in the future due to this incredible display of customer service and satisfaction, oh, and the fact that our carpets look awesome. Thanks GCS and thanks Mark!

I just had the absolute best service! I called last minute and was able to be fit in same day! My carpet was so bad I was embarrassed to even have someone come out. I am just amazed with the customer service as well as the work! Thank you! thank you! thank you!