Goodyear Auto Service Center

Austin Has been working on my truck since I got it back in 2008. He is very honest about all the work he does. He will tell you if it needs to be replaced right away or it can wait. I love a Mechanic that doesn’t try and rob you of your money because you are a girl. Today my engine light came on called Austin he told me to stop in anytime that day. I pulled in he checked it out and it was an easy fix and I was on my way. A lot of the guys that work there are great and have a good sense of humor and make you feel welcomed. I totally recommend this place for any car needs. I won’t let anyone else touch any of my vehicles but Austin

I had my two front tires replaced a few weeks ago. The guy I spoke with took the time to explain the tire options I would have to choose from. I chose the Good Year brand which I believe is their medium to excellent grade of tire. I made an appointment to have the tires changed out and an oil change. I’m very happy with their services and definitely appreciate not being up-​sold like so many auto places do (typically commercial companies) I noticed while I was waiting here a gal came in who’s car broke down and was really overwhelmed. They were also awesome helping her out assuring and explaining everything well. Great place!

These guys are great!
Hard to find trustworthy mechanics. These guys have never tried to over charge or even try to sell up products or work you may not really need. Great place clean inside! Talk to Nile/​Sergio /​or joe all these guys are. Amazing they remember customers and take care of your concerns!
Keep it up guys
Sincerely
Andrew DiTomasso

DONT LET THEM CHEAT YOU!!!
This location has maintained my cars for 15 years. They have put every set of new tires, brakes, fluid changes. I have trusted these guys with every vehicle I have owned in those 15 years.
Brought my 2012 Elantra in for rear brakes for $ 139.00 and a fluid flush for $ 89.00. This location told me I needed new calipers, new rotors and new pads and a brake fluid flush. I was told it would be over $ 1000.00.
I then took it to the dealership (known for crazy high prices). Huyandai told me the rotors were fine and could be turned within tolerance. They told me they tested the calipers and sleeves and everything was in working order. They would do pads and fluid change for $ 300.00.
I then called Goodyear back to let them know what the dealership said. This guy stuck to his guns and said my car needed new calipers and new rotors. I have to believe the well trained dealership mechanics are more knowledgeable than the young guys working here. I told them i wasnt going to just change parts that had just been verified by the dealership to be in good working order.
Goodyears price did go from over $ 1000.00 to $ 600.00. That really made me mad that they would overcharge me that much to start with.
This place used to be awesome. They knew who me and my family members were I was always treated fairly. I have refered ALL of our family and friends to this location. After trying to be cheated today, I will copy this review into an email to the dozens of people we have sent here over the years. DON’T LET THEM CHEAT YOU!!!

This is ridiculous. I used to go to the other Goodyear in the east valley. They were good once — emphasis on the past tense. I kept going to them out of convenience but today I chose my dignity over convenience and drove over to this Goodyear in Gilbert. It was worth it.
I felt bad and didn’t want to drag my boyfriend all the way out here so I chose to hang out in the waiting area while the good guys at the Gilbert Goodyear did a routine oil change. I came prepared and brought an ample number of things to do for the hour I was gonna be waiting. My appointment was at 5PM. I was out on the road, on my way home at 5.27PM. I almost had to pinch myself to remind myself it was real. An oil change. In under half an hour. It can be done. The sales manager told me two guys were working on it so I didn’t have to wait for too long. Thanks, guys. :)
All in all, very nice and more importantly, hassle-​free experience. Scheduled my appointment online in the morning, came in for my same-​day appointment, very pleasant staff/​mechanics who all seem to work well together, no upselling, extremely courteous, and did I mention crazy efficient? Forget convenience, this is my Goodyear now.

Amazing customer service! They took such pride on helping me and making sure my car was running great. Austin is the best. Love this place and will keep coming back.

VERY friendly service, but be prepared to wait… and wait.
They seem like they work VERY well together, which was nice to see. Everyone seems very knowledgable.
They’ll definitely try to up sell you, but didn’t pressure me. which was nice.

Brought my car in for quite the hefty repair and they did an excellent job at repairing it and the cost was very reasonable. Outstanding customer service and honesty which was a pleasant surprise. I would recommend talking to the store manager about anything you need, he’s as good as they come!

called and spoke to joe about getting tires for my Toyota, quoted me a price of $ 390.00 for the tires, cheaper than discount, big o, and junction tire in meas, scheduled the appointment and went in the next day. joe was there greeted me took the keys to the car said would be about an hour, my daughter and I went to the pizza place right across the parking lot ate a pizza and came back in about 50 or so minutes tires on the car only had to wait to get the hubcaps back on, even took the best tire and placed it in the truck (wrapped in a plastic bag) so that I can use it for my spare, have one of the donut tire things and had the car back to me ready to go in about 65 minute. THANKS to joe and nile the manager great job and even got the info so that I could get a $ 40.00 mail in rebate also. lifetime rotation and balancing included with the tpms also done. THANKS AGAIN GENTLEMAN…

I was able to get my oil changed, 29 point inspection, rotors turned on my brakes, two new tires and an alignment for $ 230! The service was fast, polite and prompt. No upselling or arguing. Got the car back in better condition then when I dropped it off! He advised me a 4 hour wait but it was done in about 2 – 2.5 hours.

They did an excellent job. My appointment was at 8:00 am, I arrived about 15 minutes early, when I got to the counter a mechanic was eager to assist me and take care of my oil change. Everything checked out ok with the maintenance inspection. Recommended an Air Filter, I had that done for $ 16.88 that included the installation. Nile was excellent. Auto service and customer service was excellent.

Fit me in on a Saturday, my time was less than quoted, and the price was too! Can’t get any better than that!

I had a nail in my tire that needed to be repaired. I thought that I was going to have to replace the tire but those guys fixed it. I walked in thinking I was going to pay for a whole new tire and I walked away paying nothing! Nice guys great service! I will definitely be back!

Love this place… ive taken about 3 cars to Niles and he never fails. I rather not have had to spend as much money as I have on repairs but he has always fixed the problem at a reasonable price! Definitely would recommend!

Had an issue with a radiator blow out while I was down the street from them so I decided to give them a shot. They were very friendly, showed me what was wrong and what needed to be replaced and took care of me very quickly!

The valve stem on my car was torn off by the Cobblestone Auto Spa on Alma School and Germann.
Progressive roadside assistance towed me to the Goodyear since the car wash offered me absolutely zero assistance.
The staff at Goodyear was super friendly and had me fixed and back on the road in about 30 minutes.
Can’t speak highly enough of them.

Blew a tire on the 202 went to Ford Big O Tire and last Goodyear. Goodyear was professional had my tire in Stock and charged me almost 125 less then the other two for the same tire. Great staff and fast service

I was driving home and noticed my «low tire pressure» light on. Since I live close by, I stopped in here to see if they could check it for me. They were fantastic! Not only checked all my tires but inflated them and let me know how often I should check them and what the pressure should be. I think I knew most of it but I really appreciated their helpfulness and kindness! Will defiantly keep this in mind when I’m in need of new tires!

I agree with Anna. I am a long time Gilbert resident and used this service center exclusively for years. After Mark Boley left and Tom took over, the place went to hades in a handbasket quickly. The old nickel and dime routine was too much for me. They told my daughter she needed $ 600+ front end repair when all she needed was a simple alignment. They did a «tune-​up» on my son’s truck, only to find out a month later at another facility they never changed the spark plugs. I have since gone to the Goodyear on Baseline. Still have to watch out with some of their quotes. NOBODY needs a nine year battery in Arizona. ;)

I used to LOVE this place. In the recent months all of the staff has changed and they seem to have a huge chip on their shoulder. They are extremely overpriced and now just flat rude. It is really a shame, I have been bringing all of my cars here for years. Unfortunately I will be finding a new place with a friendlier face.