South Valley Property Management

Worst manager ever!!! She just never did her job, but collected her fee regularly of course. She did not check once on the property or the tenants in 5 years even though the front of the property had garbage piling up. She did not raise the rent once in 5 years. When we asked her to give notice to the tenants, the tenants stayed another three weeks without paying rent and the property manager did not even know it! Needless to say, she had not done a move-​out walk-​through and had not collected the keys. The deposit did not cover the damage by. The property looked like it had been ransacked, and destroyed: large holes in the linoleum and the walls, broken windows, large stains in the carpet, missing closet doors, trash everywhere, and cockroaches crawling everywhere.

On-​site manager at Berry Ct was nice guy. Responsive to my phone calls always BUT svpm office was different experience. WAY TOO MANY SMOKERS at this place though, I came close to getting contact high some nights because the neighbors were toking. And don’t expect their smoking policy in the lease agreement to be upheld or enforced… Paper thin walls, and parking blows if you get home later than 3pm and want a space.
Sue was very nice and helped us sign the appropriate paperwork, she’s hard to get a hold of though in the office, which was inconvenient to me when I needed to speak to her, but when I did she has always been very pleasant.
BAD BAD BAD experience though when I called in to find out why management decided to hack down two large trees near our townhouse. The lady I spoke to was extremely curt, no service mentality, and unprofessional altogether. I didn’t offer my name because I simply wanted to be anonymous in my complaint… she gave me a bogus answer and responded by saying I was «gutless»!!! WOW!!! so disrespectful
Price is good for the space, but seriously, get more people that CARE about serving the end client! 4 stars for the updated unit, but 2 stars as a whole living experience.

CARELESS HOA. Need a NONE star — Caroline never ever return a phone call. SPRING AVE street in Morgan Hill is DARK DARK DARK, carpool has no light at all. .I am guessing this HOA does not look forward to the owners safety interest (at least).
Guess what: HOMEOWNERS, yes u read write the homeowners need to HOLD A FLASH LIGHT TO FIND THEY WAY FROM THE PARK SPOT TO THEY HOUSE.
it is insane, is int?
The lamps were used by older civilizations, where light primarily served the purpose of security, both to protect the wanderer from tripping over something on the path as well as keeping the potential robbers away.
It’s getting better

Initially I had a friendly experience when I happened to run into Carolyn while looking for the office. She jotted down 3 properties to view in gilroy. and i called from a location to let her know I was interested. She said she would arrange a day to view the inside. and two messages and over a week later, No call back. Very unprofessional, and made me realize I wouldnt want to be a renter with this company. When your looking for a rental, usually time is of the essence, and for so called pros not to be courteous, well its just not smart business. Coldwell Banker took care of my need, leased a nice home in town. There are other fish in the sea.

South Valley manages our housing development in Gilroy, (Valley Oaks). Carolyn is easy to deal with and very responsive to phone calls and e-​mails.

Horrible management company. They do not return phone calls or take care if their apartments. Just take a drive by Broadway Apartments on Broadway st in Gilroy. You’ll see for yourself. Bug infested apartments, horrible old carpets with holes, broken fixtures, faucets. Mold in the kitchens and bathrooms. Most apartments house either druggies, drunks or illegals. The people pack in the units like sardines and they look the other way. Trash all over the place outside (debris, old torn up furniture, wood, bike parts, etc). There was a recent fire in the laundry area which is now closed to the residents and no bother or mention of fixing it. Just stay away! I can’t believe this company can live with themselves.