Just wanted to take a moment to thank the director of this store(Nick) for what he did yesterday for us. I stopped in at the bakery on Friday afternoon and ordered a cake for a birthday party on Tuesday night. I gave them my order and told them I needed to pick it up by Tuesday morning. Yesterday afternoon when I stopped in to pick the cake up, we realized there had been some mix up, and the cake had not been made. It took about 5 minutes, if that, for Nick to come to the bakery and realize they had made a mistake. He personally took responsibility and told me that they didn’t have anyone at that store to make the cake, but they would take the order to another store, have it made, and deliver it to us. And he insisted that they would not charge us for the cake. The bakery from the other store called me to verify everything on my order and the cake was delivered in an hour and a half to my home, by Nick personally. I have never had such wonderful customer service. If I didn’t already give this store all my grocery business, I would absolutely start! I love this Hy-Vee, and if you ever have the pleasure of meeting or working with Nick, you will see how dedicated he is to making sure every one of his customers has a positive experience. Thank you so much, Nick!
Danielle D.
Rating des Ortes: 5 Kansas City, MO
This store is about the best grocery store I’ve been to. They have quite a variety of items but I can still usually find«unique» items too. Every single encounter I had with their staff was helpful and positive. Their salad bar and deli is top notch, too. I ate some fried chicken for lunch that was better than just about any other fast food options and better priced. If you’re careful with your grocery list you can even save quite a bit on gas which is very helpful!
Matt E.
Rating des Ortes: 3 Portland, OR
You know how you have your own grocery store and judge all others by that standard? Well this Hy-Vee is definitely a little off. It’s like bizarro Hy-Vee. Why is produce on the left? PRODUCEGOESONTHERIGHT! Why is the booze on the right? BOOZEGOESONTHELEFT! Maybe if you were born and raised on this location it seems normal, but I’ve been to probably a dozen Hy-Vees, and this one is backwards, I promise! I don’t like it one bit. I also noticed that they had practically zero locally produced selections. I try and buy local food whenever possible, and I wasn’t seeing any of my regulars. Maybe that’s just not the demo they’re catering to. This is a place that sells food at a good price. Unfortunately, it does it backwards and doesn’t seem to sell local. I only came here bc I happened to be in the area, and I don’t think I’ll come back.
Shelley Y.
Rating des Ortes: 5 Kansas City, MO
I LOVE Hy-Vee. Why? The people working there really are as friendly and helpful as they claim to be in all those commercials. Their Health Market is terrific and I love that a Dietician is on staff to help customers. They rate there products with a «NuVal» score to give a quick measurement of the nutrition of the item,(The higher the score the more nutrient dense). The meat department is more like an old-fashioned butcher than any other grocery store I’ve been. They have their own store brand Almond Milk(and other items) that is so much cheaper than the name brand. They have a gas station that you can get a discount at AND it has a Maid Rite for those times you just crave a greasy loose meat sandwich and a malt(The Nostalgia!). They have drive up service to pack your groceries in your car. Best of all… one day, several years ago, I got home from shopping with my two preschoolers and found my bread totally smashed. I called Hy-Vee and thought they’d let me exchange it for a new one whenever I could make it back up there. No way! The manager asked my for my address and brought me a new loaf of bread PERSONALLY. That knocked my socks off and I’ve loved them ever since. It’s the QT of Grocery Stores and THAT’s saying something in my world!
Ted C.
Rating des Ortes: 5 Kansas City, MO
This really is a great hyvee. I’ve been to the stores all over kc and this one is probably the best. They make food there that is tasty and to the point. All day breakfast is huge! Me and my daughter go there in the morning and eat gratuitously for less than ten dollars. The staff, while young, is always willing and helpful if you have questions. The in-store beer selection is expansive, cold, and rivals any good liquor store. I think this store is definitely the best in the area.
Paul L.
Rating des Ortes: 5 Kansas City, MO
This is MY Hy-Vee, the only place I shop for grocery:) Either friends or family gather together at the deli to eat breakfast(cause ya don’t grocery shop hungry) and then I fill my mini basket UP. I’ve got the layout down, know where to go and where to find my choices. It’s got a plentiful bakery, deli, meat market, and LOTS of better priced Hy-Vee brands.(In case you didn’t know, stores don’t manufacture their own products. They buy simply a label that the main producers sell.) AND I can even fill up with gasoline with a savings per gallon, according to how much I groceries I buy. A win-win for me!
Erica P.
Rating des Ortes: 4 Kansas City, MO
We drive a few miles out of our way to shop here. Recently we discovered how great the salad bar is. Perfect pre-shopping dining. Not too heavy and so fresh. My girls love the pizza by the slice. The store is very clean and the layout is user friendly. I don’t mind asking for help here. Need to know what pears are ready for cooking with vs. which ones need to ripen? Just ask. There’s at least 2 people working in produce. Random meat question? Last time I asked how to cook fish on cedar planks. Got the answers and the fish was awesome! I wish the parking lot was less congested, but that isn’t HyVee’s fault since it’s in a busy strip mall. It’s pretty quiet by 730 or 8pm though.
Todd C.
Rating des Ortes: 4 Kansas City, MO
My 9-year-old daughter insists on going to breakfast at Hy-Vee, and I can’t blame her. The home-cooked breakfast takes some time, but the staff is as friendly as your favorite aunt that you haven’t seen in a few years. After some eggs and bacon for her and biscuits and gravy for me, we stroll down to the Chinese buffet where she gets some sugar rolls for later in the day, and on to the deli counter where more eager-to-serve matronly associates offer my little girl a piece of her favorite cheese. We pick up a few other odds an ends and as soon as she buckles her seat belt out in the parking lot, my daughter asks, «When can we come here again for breakfast?»
David A.
Rating des Ortes: 4 Brooklyn, NY
FREESAMPLES! Yes, they offer free samples here including WINE! They had some owners or staff from local vineyards here and they offerred their wares. I enjoyed so much that I bought 2 bottles. One for a special occasion and one for just myself and I. The staff is very friendly here. Don’t forget to get the coupon book from up front before you shop! I found everything I was looking for. It had decent prices and had a wide selection of everything. Also, don’t forget to shop here when your gas tank is getting empty. You’ll get a discount at the gas station when you show them your receipt.
Scott D.
Everyone that works here is especially nice & helpful. They always have what I go for, plus stuff I don’t need. The prices are reasonable without having to have coupons.