Robert G Marx DDS & Associates

Dr. Marx is the best! I have never in the 9 years going there experienced the slightest pain while he does my dental work. Even when he does the numbing you do not feel it all. I don’t know how he does it! He tells you what he is doing so you know what to expect. I use to be terrified of dentists but no longer. I trust him to not hurt me explicitly. I don’t understand why some posters said they waited a long time. My husband and I both go and have never waited long. We are in and out quickly. He does recommend services. One I am so glad he did! I use to have a partial on my bottom teeth. He recommended a dental implant. We are average middle class people so the cost was something my hubs and I discussed at length. We decided to go for it.
It was the best investment ever! I have had it for about 8 years and I forget it is not one of my natural teeth. Not having to wear a partial everyday is great!
I love this office and would never go anywhere else.

These people will make you wait hours to clean your teeth, it’s almost not worth it, I still have no idea why I come here.

I’ve gotten two pieces of «first class» mail from this office unsolicited. Anything that comes 1^st class mail, needs to be FIRST CLASS MAIL. Advertising needs to be sent 3^rd class or bulk rate. This kind of stuff is entirely why those classes of mail exist. So the general public doesn’t have to deal with harassment via first class mail! I have no idea how they got my name and address, but if they don’t stop sending me these «letters» where Tracie Diehl goes on and on and on about how much she loves her employer Dr. Robert Marx, I feel embarrassed FOR her. I asked them to stop sending this type of advertisement and THEY BLAMED IT ON ME! Very classy people. This is probably why so many people complain about their billing, they have to bill so high to be able to afford illegal advertising.

I was recommended here by a friend. I have to say, the phone call alone hooked me. They were incredibly friendly, and very accommodating, they called me with a sooner date. My hygienist and assistant were both professional and nice. I hadn’t seen the dentist in a very long time, so I was nervous, they put me at ease. Dr. Marx was very busy, so I saw the female dr. Marx, who was very sweet. They told me exactly how to better my gums, and answered my questions thoroughly. I would recommend this dentistry greatly!

These folks are awesome. I greatly enjoyed dealing with everyone there. Everyone smiles, they’re friendly, upbeat, and make you feel like you’re an old friend. Dr. Marx is like a magician with dental tools. They did quite a bit to me and I honestly never felt an ounce of pain.

This Dentistry boasts of being voted Northland’s Best for the past 12 years or so, which is why my husband and I decided to try it out. Part of the reason they have been voted Northland’s Best is because they urge all of their patients to get on and vote for them. But, no matter.
I think their problem is that they have too heavy of a patient load. Either that or they are just not very efficient. Whenever I went in for a standard check-​up, I was there for at least 2 hours. I would wait a few minutes in the waiting room before the hygienist came and took me back to the chair. The actual cleaning done by the hygienist didn’t usually take that long. However, the wait for the actual dentist to come check my teeth was lengthy. After that, they send the financial person your way (which again can take a long time). So, don’t schedule an appointment if you are in a time crunch, because chances are, you will be there a while.
The staff is really nice. However, sometimes they seemed l too nice (you know, where you get a feeling that they are faking enthusiasm?). Dr Marx is always super enthusiastic, but he tries to talk people into getting teeth whitening and unnecessary cosmetic-​type operations. I took them up on one of the latter operations. Dr Marx took off my permanent upper retainer on my front four teeth in order to «fix» a couple of chips in my teeth from the braces that I had as a teenager. After a good bit of persuasion, Dr Marx talked me into leaving the top retainer off. A few weeks later, one of the teeth that he «patched» looked even worse than before and my front teeth had begun to shift (despite getting the doctor’s assurance that they shouldn’t shift much at all). When I went back in to see if I could get my top retainer put back on, they said it would cost a ridiculous amount (and insurance wouldn’t cover it because it would now count as «orthodontia» work. At my next check-​up, he blamed the poor patch-​up of one of my teeth on my orthodontist, when in actuality, he was the one who had done it. That was the last straw, and I left «Northland’s Best» to find a better dentist.
Long story short, if it takes a dentist’s office longer to do normal check-​ups on my husband’s and my teeth than it did for my last dentist to take care of me and my 4 siblings (with only two hygienists), then that is ridiculous.

There are two things in this world that I am terrified of, dentistry and bears… on fire. I can’t stress how much I dislike everything that happens in a dentist office, the sounds, the pain, the gagging, the everything.
If you are looking for a place that will knock you out, this is not it, they do not offer the laughing gas because they say it is harder on the patient. Whatever.
I had a 5 hour procedure done by Dr. Douglas Arjes. While it was awful and exhausting I can do nothing but compliment him and his assistants on trying to work with me and being as gentle as they could. At one point the assistant said she thought I had fallen asleep. Clearly, the people she watches sleep must be afflicted with night terrors because there is no way what I was doing was mimicking a sleeping person.
After it was all over I was told to call if I had any problems or needed something extra for the pain. One day later I received a letter from Dr. Arjes reiterating that if I had any questions or problems to please call him. It’s got to be hard to be a dentist and I appreciated the professional and caring way they handled a basket case like myself.