Complete Care Health Networks

I called for an appointment to get a second dose Hep B immunization and a flu shot as required by my nursing program. I was told they could give me the second dose hep B but not the flu shot unless I also came in for a physical. I said that I had had a physical at my school, and could bring in the form. They said no, they would need to schedule me for a physical there. I agreed to come in for a physical, but they could not see me for over a month which would put me past the deadline for the Hep B shot. So I agreed to just come in for the hep B shot later that week. I drove 30 minutes to my appointment, waited 15 minutes to be seen and was called in by the LPN. I gave her my immunization records, from my school to update the file. She said «Oh, you didn’t get your first Hep B shot here?» I said «No.» She told me she couldn’t give me the second Hep B shot because she didn’t have a doctor’s order. I asked her why she needed a doctor’s order for an immunization, as I know one is not required by law. She said it was «policy.» I asked her if she could just get an order then, from a doc on staff. She said the doctor was not there. I asked if she could call. She refused. I asked her if the office was seeing patients with no doctor or Nurse Practitioner present. She said there was a pediatrician, but that the pediatrician would not write an order for an adult patient. I asked her why I was scheduled for the immunization if they weren’t going to actually give it to me. She said she was the office manager and would speak to the person who did that. I left and I will not be back.

I’ve been coming here for the past two years for dental checkups since it was super close to home and it happened to be one of the first dental places listed under my plan. Since I’ve been here, I’ve seen 3 different dentists. They either transfer to another location or start their own practice. The dentists I did see were very professional and competent but I also feel that this was just a stepping stone for them not a permanent place. I didn’t like seeing someone new each time. Technology was pretty good. They have digital xrays, and they require them for every visit and you have to sign a form if you want to opt out. Even if they’re digital, I feel like its still unnecessary radiation every 6 months that you are being exposed to by not adjusting for each patient on past dental health. I don’t need a panoramic that often, I have very few cavities in my patient history. I also got different dental hygienists each time. Most were just ok. I had a lady once that quickly scraped my teeth and then violently flossed me. Very painful and unpleasant. I always felt like they were rushed and everything was timed so that they could get the most amount of patients in and out. Quality of service was lacking. There was always people here waiting and there was always a wait for my appointments. Sometimes I felt like I spent more time waiting than actually being seen by my dentist or hygienist. They also require 2 appointments every time, one for a checkup and another for the cleaning. I don’t get why the dentists see you before the cleaning but not after. They can’t be made at the same time and since they have so many patients and don’t schedule 6 months in advance my cleaning gets pushed way back. Their phone system is automated and very annoying. Sometimes you’ll listen to the whole message only to get disconnected.
I suppose if you need charity care or have medicaid, this would be your place. Long waits, lots of patients here, mediocre hygienists, with a very annoying phone system. I’m so glad I’ve moved and realized there’s much better private options out there.

I had the worst experience here. The doctor was skeptical that anything was wrong with me even though I have chronic pain in my feet from being born witih clubbed feet. She also expected me to get jobs even though people refuse to hire me because of my disability. This doctor should have her license taken away.