Chesapeake Glen Apartments

I couldn’t begin to tell u all the BS with this place. We have lived here for two years and actually upgraded from a 1 bedroom apt about a year ago. During that process, 3 times the rental staff gave away our upgraded apartment without notifying us when we had already set dates with them to move (shoulda left then right?) Since we have moved into building 8043 on the top floor. The floors creak loudly and feel unstable. The washing machine has now stopped working for the 2^nd time and we have a few maintenance issues in the bathroom as well. The linoleum is lifting off the bathroom floor and instead of replacing the completely worn tiles at our move in, they have just painted them causing it to bubble and chip and us having it redone repeatedly. This will be the third time it needs to be done. As well as all of the washers in the shower are completely worn and if u run the tub, the shower leaks and is almost impossible to keep off the floor when we bathe our 2 year old. I have called the office repeatedly to address the issues, but NO ONE EVR ANSWERS THE PHONE! This has been an ongoing issue since we have lived here. Also, at one point our AC unit flooded the bedroom and they made us remove all the furniture for them to dry it out. Not a problem, except they said they would be back in 48 hours and it took them over a week. Then we were treated rudely by the maintenance mgr (a young lady) when we called to complain. We deal almost DAILY with the permeating smell of marijuana clouding our entire apartment and building. For the high price we pay here, I would say this place is a ripoff and I am sad to say we were forced to have renewed our lease for another year and they will be lucky if we don’t break it before then. I would not recommend this place. Frankly, they are lucky to even get one star…2/13/16 Thanks for your response Kim B. However, it has been more than 48 hours and none of our issues have yet been addressed despite me FINALLY being able to speak with someone in the office on Thursday. So we just left a message for a maintenance emergency and they say they haven’t even received a request and knew nothing of the issues. Communication with your company is terrible and this property is highly unprofessional.

We’ve only moved in halfway through the year. We haven’t even been here a full year and I don’t have nice things to say. First of all, the people that work in the office are completely uneducated and are extremely rude.
Second, we had no bugs when we moved in but saw a roach in the bathroom the same month we moved in, walking along the bathroom wall. My husband sealed all the holes and gaps in the bathroom under the sink and we have since not seen anything. Fingers crossed.
Also, when we first moved in, the bathroom had been repainted poorly, from wall to tub. The previous owner must’ve been smokers because we see yellow nicotine streaks underneath the paint in the bathroom. There’s an access panel (vent) in our bedroom that must be linked to all the other apartments below. We literally smell when they smoke cigarettes, and marijuana. They smoke each a few times a day and when we sleep with the bedroom door closed, it’s a scare of contracting secondhand smoke.
There’s a fire exit in each building and they don’t maintain that at all unless there’s been a complaint over their head. We had to contact the Fire Marshall because people have been using the fire exit to smoke and throw out their old furniture. There was a recliner propped by the door for some lazy person to smoke there, and there was a sofa thrust down the stairs. When we first moved in, we had sent a picture of the furniture in the fire exit and they did nothing about it in the office until the fire Marshall was called and had them remove it within a few days.
The windows and sliding glass doors are extremely low grade, (the windows were changed recently to the lowest grade possible but they didn’t bother changing the sliding glass door and it’s literally like its the original framing and door from the 80s) you can hear every little thing and feel a draft, especially with colder temperatures now upon us. The carpets are shitty, they bunch up. The kitchen was «remodeled» with a backdrop, appliance and counter but they left the existing cabinets and some of them were in poor condition– the hinges of some were falling off.
I know I touched up on parking lightly but the parking really sucks. In order to be parked anywhere besides the «visitor» spots, you had to fill out a form to obtain a parking pass. What good does it do anyway, when it’s a complete cluster fuck to park, and it’s completely competitive. You are not assigned a spot, it’s like a game of «musical chairs». There was one time where this guy parks in to the handicapped spot. I guess he had someone holding his spot for him because someone pulled out of a regular spot and he immediately pulls into that guys spot, and you’re left with no spots (this sucks at night because you don’t hear safe things about this area) and you end up having to park as far as the main road and walk back to your building.
Another complaint– some of these people slam their doors when leaving or coming in their home and because the doors are metal, they slam unless you catch them and close it lightly (which is what a courteous person may do) but not some of the damn people who live in the building with you.
Oh. Let’s not forget the solicitation. People are constantly knocking on your door, leaving shit against your doorknob (doesn’t matter if it’s from a restaurant who’s already stopped by your area twice in the past two weeks), they don’t have a No solicitation sign and everybody is always knocking and trying to get ahold of you.
The floors are extremely, extremely squeaky! I feel bad for the people below us because it squeaks everywhere from the living room, the kitchen, to the bedroom.

I have lived here for one year now, and this was my experience with the Chesapeake Glen Apartments.
1. The floors in my building were horrible, because they make so much creaking noise. If you don’t get a top floor apartment, then you will hear every step that your neighbor above you makes. It is very irritating because I can’t sleep a lot of nights and I can’t focus on my work at home.
2. When you are at the end of your lease, the $ 500 security deposit that you first paid will take up to 30 days to get back. Its funny how they can take your money in one day, but it takes them a month to give it back to you.
3. Parking is horrendous. If you want people to visit you here, then just give them a ride because there will be no parking for them. There are 3 buildings that share the same parking lot, which has only 6 parking spots for visitors. One building can house 16 different familes. So if you want visitors, they will have to park a half-​mile away so they won’t get towed. I personally think this is a dirty source of their income.
4. The pet policies are expensive. They want a $ 300 NON-​REFUNDABLE deposit and a $ 40 monthly fee on top of that. One of the most expensive pet fees in the area. So buyers beware.
5. Bed bugs are a problem here. So be prepared to spend money on insect repellants every month.
6. Your entire apartment will smell if your neighbors decide to cook some food or smoke cigerettes. I believe it has something to do with the building’s ventilation.
7. Lastly, I’ll end this on a positive note. The staff is friendly and sometimes helpful. Also, there is not much crime in the area. The interior of the apartments look nice but the quality is only decent. The maintenance workers will fix most of the problems that people have.

The parking sucks! They will tow your car if you do not have a sticker and not parked in a visitor spot! Which are usually none available! So good luck having visitors over! After a couple weeks of living here I spotted roaches, my door in front of the washer and dryer came off! Some things are just outdated and needs some work. On a bright side the office people are very nice and try to be as helpful as they can. After I posted this I received a call saying they will have someone come take a look as soon as possible. Once again, they are awesome office people! I was mostly bothered by my boyfriends truck being towed because he didn’t have a sticker.

UPDATE:
Our dryer has broken for the 3^rd time. We contacted maintenance and they haven’t come. It’s been over a week.
This place is an over priced JOKE!
$ 1,300 for a small, two bedroom apartment and no military discount? Lousy.
Our dryer broke last week and no one from maintenance has come to look at it or fix it. What are we paying for? Maintenance seems lazy and they do is race each other around in their golf cart looking things. They also talk super loud outside by their shed and curse. Not professional.
AVOID!
I had other military members rent here and it is a shame they’re not patriots and do not honor our military and their sacrifice. Capitalist Pigs!

My husband and I have lived here for going on 3 years. We spent 2 years in one building on the top floor and I just could not do it anymore. During the summer it is EXTREMELY hot! The first year wasn’t so bad but the second our AC broke multiple times. Rarely did the temp in our apt go below 80 degrees. Winter months were good.
We moved to the apartment we are currently in because of the heat and going up all those steps got really old, really fast.
Maybe we have just gotten really lucky living here because there are a lot of bad reviews out there but I’ve never seen any bugs (the occasional stink bug but I think that’s inevitable), I feel safe walking my dog at night (we are close to the main road), and we have never had any issues with maintenance.
My biggest complaint would be the squeaky floors! I’ve never asked if there could be anything done about it. A company called Morgan Properties recently took over Chesapeake Glen and they’ve been doing a lot of work/​upgrades like replacing all the windows, they did the roof, and a lot of other things outside. That was a bit annoying because it was loud and they had to come into the apartments.
I would recommend Chesapeake Glen. I think the good outweighs the bad. Both buildings we’ve lived in have been good although if you’re thinking of moving here I would try for a building as close to the leasing office and not off the main road. Oh and not on the top floor unless they’ve insulated the roof.

Maybe one of the worst experiences I’ve ever had. I will say that this property has a Bait & switch tactics so Buyer beware!
They set 2 prices for the same unit apparently for upgrades etc. Ie for a one bedroom one bath add 80 for an upgrade — if this was a good management they would completely upgrade all units and give a flat rate.
Promise one unit then oddly reassign you to other units which is against a verbal contacts and in writing of what you’ve ordered .
Personally keyed in the wrong social security which had to be called to the company who checked the wrong one and upon more inquiry they submitted the wrong social security number that should’ve been the 1^st red flag received an emails from them claiming this unit has been reassigned we were reassigned three times for odd reasons after all this we’ve got fed up and asked for our monies back but as a minority it’s apparently not in compliant of HUD EEOC.

My family and I have lived at Chesapeake Glen for almost 2 years now and plan on renewing our lease to make year #3. WE LOVE IT! The staff is AMAZING and the apartment is beautiful! I would highly recommend this apartment complex to anyone!!!