Walmart Supercenter

Terrible service. 1 register, no light on, 11:45 pm, 12 people in line. Cashier doesn’t have change, manager finally brings change, checks out friend on another register and then disappears. Wow…

very bad customer service on return policy on electronic

So I’m writing a review for Walmart, of all places… so much to say, so little room to type it. So Walmart… is Walmart, they’re pretty much all the same. I was happy to learn this one has become a Super Walmart, and decided to stop in earlier this week to do my grocery shopping. Somehow I spent $ 140!!! I did, stock up on a lot of items for around the house so it was more than just groceries, and saved $ 14 in coupons. Stopping in after 5pm on a Monday wasn’t horrible… it wasn’t crazy crowded, though they only had 2 or 3 registers open — FAIL! If anyone knows how retail goes, everyone shopping checks out at the same time! They have a lot of elderly staff here, and let’s just say they take their time, so add that to the wait. I think I spent a good 2 hours in there by the time I got out and done shopping. I will give this place props though about stepping up their game in the nutrition section… they sell Lenny & Larry’s Protein Cookies — 3 or 4 in a box for like $ 6 when they are about $ 3 each at my gym. They also sell a variety of flavors of power crunch protein bars, another one of my favorites! They also have a large selection of Atkins products, which Target lacks so this place gets a whole entire star just for that aisle alone. I don’t like to come here often, though it saves me some $ as some things can be cheaper here.

It’s Wal-​Mart, so you either love it or hate it.
I really do not mind it either way, it serves its purpose. They have everything you need, sometimes not the best of prices, other times insanely cheap. Some departments are disorganized, others not so much. Clientele and employees actually a bit better than average when comparing other locations. I shop in the grocery section sometimes, and its not too bad as it is definitely improving with time. Produce here is not terrible, but certainly expensive or unavailable. The employees are usually friendly, but the service does take a lot longer then one would expect. Self-​checkouts are available but often have a line as well.
Once you get out, you’ll hopefully have everything you need (or realize you need to go back in again…)

I don’t shop at Wallmart too much, however I do use their Money Card. I have never been treated so poorly by an employee. Renarda first told me I could not load from a register. Then she proceeded to count my money 3 times checking each of the bills only to ask me how much was there. When I told her she said «that’t not how much is here» and again tried to get me to go over to the customer service desk. I then asked to see a manager because she clearly had an issue counting my money. When I recounted it and verbally stated that I was correct she responded with «I just didn’t wanna do you». Extremely poor and unprofessional people skills.

The shelves in this store are ALWAYS empty or picked over. I never shopped at grocery store that had so many empty shelves. This has been an ongoing issue from the first day they opened the grocery portion of the store — unbelievable. I will take my grocery list and money back to Jewel where they never have empty shelves.

Horrible customer service. Rude, slow, attitude — folks who have no intention of working. I asked for help in electronics and Kimberlea tried to ignore me as if I wasn’t standing there. She gave me the worst attitude because I was disturbing her. What in the world? Right before me a woman asked for help with something and she just kept shaking her head and saying, I just work here. Really? You work? Sorry, you are mistaken. Goodbye Wallmart.

Love that I can visit it crazy late when all other places are closed. Nice prices on K-​cups, cat litter, and self checkout. What more could one ask for?

Why is no one else freaked out that birds live in this store. Here is my story.
I am not a regular Walmart shopper. Today’s trip only happened because I haven’t been able to find a lot of Toy Story toys and that’s all my youngest wants. Online it looked like this store had a decent selection. I should’ve known better than to believe anything I read on the internet, because all they had was 3 items that were strewn willy nilly throughout the entire disheveled toy area.
As I’m looking at the holiday items, I heard a loud whooshing accompanied by a fluttering sound and two black blurs speed past me overhead. I nearly ran for cover, but the other ladies in the aisle I was in (one was an employee) didn’t bat an eyelash. So I figured maybe I just thought I saw something in the corner of my eye or I was hallucinating. No biggie.
This happened several more times. After the second time I realized that they were birds. Birds. Even though I’m not opposed to birds in general, I can’t imagine being dive bombed or pooped on would add to the quality of my shopping experience. I’d also like to state that birds don’t belong anywhere near fresh groceries.
All and all it made for an exciting yet vomit inducing trip that I hope to never relive.
Update: so apparently birds inside Walmart is a thing.

I can’t help but laugh when I write this because I never thought I’d have to say this.
But the late night cashier with ZERO teeth is super rude. Lmfao

Would never actually plan a trip to Walmart but it is convenient for those last minute cheap necessities. It serves it’s purpose.

Ugh. I loathe coming to this Walmart. The money I may save on paper products isn’t worth the feeling of depression I have while walking through this store. There isn’t a single friendly person who works there. (I’ve had the displeasure of shopping here approximately four or five times in the last 2 years.) No one can be bothered to smile at you, say hello to you, or respond to you with even the slightest bit of pleasantness. On a few occasions I’ve had to ask for assistance in locating items, and I’ve either gotten ‘I’m not sure, maybe in isle x’, or they’ll point in a general direction and say, ‘If we have it, it’ll be somewhere over there.’ In the checkout aisle, the first and last words you hear from the employee, is your total amount due. No ‘Hello, how are you today?’ No ‘Thank you for coming to Walmart.’ Nothing. It’s like they’ve been sucked of their souls. They walk around as lifeless soulless zombies. It’s quite sad.

Pretty bad Walmart, most of the employees cant even speak English. You are better trying to find something on your own then to ask a employee.

This new super center is awesome!
I have watched the transformation from the old non super Walmart to this new massive one!
It’s Walmart but now with a full grocery store.
The store is very large (warehouse sized). Its almost like a mini cardio session walking from side to side!
They have a large checkout center, but not many cashiers are there… ever.
They also have a really large self-​check out station which is nice!
There is a subway and eye glass/​optical center in this Walmart also!

I totally agree with the other reviewers. This location by far has the worst customer service ever known. I have been here couple of times for small purchases, but there are 2 instances, where i got a mattress and 2 bikes for the summer.
Time when i got the mattress, I paid online and wanted to pick up from store. I got a notification from store saying the mattress is ready for pick up and also verified the same on fedex and it was indeed delivered to the store. So i walk to the store to find out about my mattress, and they say it is not delivered, i tell them i got a notification, and they say it might have been a mistake and i showed them the sign off by walmart associate to fedex. Then they made me wait for 20 minutes, and the manager came back to say it is not there, then they made me wait another 40 minutes and i was beyond mad. Then they come tell me they dont have anyone to look for my mattress. Then i got a hold of a guy who seemed like he was working in the warehouse, to see if he could check for my mattress and he finally did get it out. Seriously 1hour and 15 min to pick up a mattress which i had already paid for???
2^nd time i go to buy a bike. My wife and i picked 2 bikes we like and I wanted to find out if i could have the front wheel removed to haul the bike in my car and asked for help. The store associate Imtiaz, who was very bad with customer service and very rude said that it cannot be done. His words…” Buddy this is America, you need to pay for everything. (Like i said i want the cycle for free) Then I notice the air to be low in the tires and I ask him if i could atleast have air pumped in, his response is, you should be fine and he asks how much i weigh, like seriously, how do you care. He then judges me and says hmm i think you will be around 140lbs so you should be fine. So is he saying that yo pump air based on customers weight. Common!!!
I was so pissed i just cudnt tolerate the guy i just wanted to leave. I got the bike and hauled it by having my truk open on my way home and next day when i wanted to ride the bike i found one of the tires seemed like its already give up.
VERY VERY BAD CUSTOMER SERVICE!!! THE MANAGEMENT BETTER DO SOMETHING!!!

When I heard this would be a Superstore I was excited. During construction it was dreadful to shop, so unorganized, you couldn’t find everything you wanted ever!
Now that they are open for months it’s not any better the service is awful! I have tried, tried many times to purchase lunchmeat at the deli and never been waited on! The produce department is never fully stocked never!
I tried to get ladies sports socks out, tried to get some craft items it’s always a mess! Needed lightbulbs well again out and tried to purchase a bike and not a person in sight to help me!!! When I called for someone no one knew how to get the bikes off the taller shelves down!!!
They are understaffed, I cannot believe they would
Have a manager of any soft on staff. What’s sad is the store was fine before they made it a superstore!
Final note it was brought so much riff Raff in to Glen ellyn it is scary to shop after dark!

I’ve never really bought many items from here… while I have come here for various crappy almost unnecessary items and it’s been fine. The pop is 10 cents lower than jewel. Whoopdedo alcohol is jewel prices. Why didn’t I just go to jewel lol
Never never have I ever been more frustrated with a self checkout. The ‘no cash’ sign was falling off and I didn’t spot it till after I began inserting my coins. So this machine won’t take bills but it’ll accept my coins and return the coins in bills??? the woman who was there just had that terribly sour attitude of a not wanting to be there employee. I can c why… I wouldn’t come here if I don’t have to. Won’t come back. Ever. Even for the area the people who come are meh. In the lot, no joke, an empty, yet running and jamming traditional Mexican music is a jeep… Ok? Where’s the family lmao but alas that’s just how people do it. Merica

It’s your typical Wal-​Mart. Under staffed, with lots of closed registers and only a few cashiers. Your wait time is always annoying, you only have one or two items? Guess what you have to wait as long as the cheapskate with a full cart if Wal-​Mart low quality goods. That’s the next thing about Wal-​Mart people think their saving money by going here over Target, but in the end you pay more because you have to pay for two items to replace the higher quality ones at Target or other retailer. unlike Target you’ll see lots of scummy looking people here. I only stop by if I’m in desperate need of something.

Walmart, you never know what you will see/​encounter when you go to Walmart. But it really gets the job done and lots of their products are cheap, sometimes even cheaper than Target. Parking lot is huge so you will never have a hard time looking for parking. When I ever need anything from Walmart, it is a quick in and out trip because if I stay in there too long, I might come out with more than I need…

just moved to this state been to this walmart 3 times for meds in the pharmacy
1^st time in August was an hour wait
2ND TIME WAS 1 HOUR 15 MINUTES!!!
TODAY WAS THE 3RD AND LAST TIME WITH A WAIT OF 1 HOUR AND 30 MINUTES!!!
and as far as the store the prices were much much cheaper in AZ