Edible Arrangements

absolutely terrible a gift for my wife was delivered to someone a mile away and the store suggested we go pick it up from this person. So they wanted us to pick up some thing to eat from someone we dont know. The people in the store were no help started yelling at my wife that it was not their fault. Gave my unlisted phone number to a complete stranger. Made complaints to the Edible arrangements web site and got no results. Called corporate and got no results. These people do not care about customer service NEVER NEVER again.

One of the worse experiences. I’ve ordered from edible arrangements for years. Their arrangements, though pricey is not only lovely but just healthy for you. I placed the order for delivery on Friday for the youth Leader at my daughter’s youth group. After submitting the order along with specific instructions that it be delivered within a certain time-​frame, I then called to confirm if this was even possible, willing to cancel the order if not. The owner/​manager Trish/​a said that they do not work in a particular time-​frame so I decided to go ahead and cancel the order. However, Trish/​a changed her mind and made an executive decision promising that she will work within the time-​frame allotted, probably because the arrangement was over one hundred dollars. Nevertheless, I again confirmed the time period and they again gave their word. Not only was it NOT delivered on time, they totally FORGOT about my order entirely, until I called them two hours after the time period!!! I was totally disappointed. Furthermore, because I was on the phone with the Trish/​a for soo long trying to figure out where my arrangement was… I missed my daughter’s Mother’s Day recital and my younger daughter in the commotion following me to the back where I can figure things out, got her finger caught in the door! The whole situation was extremely frustrating, a product of mismanagement and false promises for profit. The true beauty and experience of an edible arrangement is only as good as the people managing it and how they manage it makes a difference in the experience altogether. After talking to the manager/​owner about the experience she reflected on what she will be doing moving forward with her staff. Not necessarily trying to rectify the wrong judgment and the frustration that incurred about the inabilities of her franchise. A box of strawberries will never replace the missed moments of my daughter’s recital. I WILL NOT ever use this particular store again for any of my arrangement needs. Woodmere’s owners/​managers or even Fresh Meadows may be less greeedy and more professional, who knows? but it’s worth a try. I will be taking my business elsewhere.

Used this location for the first time as my regular store on Jericho turnpike closed down.
Their service was prompt and effective. The woman that assisted me when I went to pick up my order seemed like she was a hard worker and she was really busy. However, she did take the time to get my order from the refrigerator.
She was very pleasant to deal with first thing in the morning. They are in a great location and parking is not an issue.
I didn’t try the strawberries that I ordered but the recepient hasn’t complained so I’m assuming it was great just as my service was.
The store isn’t cluttered or overly saturated with promotional items. It is very modern and is a one stop shop for what you’re there for, no additives. Just the way I like it!

I love Edible Arrangements. Price is not cheap but for friends you are in debt for doing such incredible thing for you, price is never an issue. Ordered my fruits through online. Little disappointed of their discount promotion, can be applied for next order. I applied for their rewards membership. I placed my order and scheduled on the pick up time convenient to me and comes in every half hour increments.
I was 5 minutes early to the store A door bell announced my entry and the associate came from the back room to assist me. It was ready. I was surprised that they just verify my name and phone number and hand the order to me just like that. No order receipt was asked nor pick up receipt was presented.
It is a small store which fits to be called a pick up branch. Samples are displayed. Since nobody around, she allowed me to looked and enjoyed the place but left it all to myself and went to the back room. I might looked like a person that can be trusted. Second time that I was not doubted. Lol!
I’ll come back again especially I have a voucher for next visit.

Worst customer service ever!!! Unbelievable experience! You would think that for the holidays they would be stocked and approachable, instead they drown with their below mediocre service!
I went in the store which was empty like usual, (staff behind the kitchen doors) took a small bouquet to purchase and brought it to the counter, once there and woman from behind the doors came out, did not great me and immediately pointed to the tag on the bouquet which said someone’s name «Jeffrey griffin» something along those lines. Proceed to just say, this is someone’s pickup! I apologized and ask do you have any available to take now? She coley responded no, place an order. (mind you they always have a few in the fridge which they did, but I didn’t want to look trough all of them when she could have easily said if there were any available. Did not offer any other alternative and seemed bothered to even have a customer there.
What people fail to understand is that, if you aren’t polite of helpful to customers, they won’t come, and at the end of the day without customers there is no money and of course no revenue, no job, no store. Customers keep businesses running, despite staff.

Love this store!
Trish the manager was extremely helpful and kind when helping me with a charitable project. The food arrangements here are delicious and beautiful! The staff is just as wonderful as the arrangements are beautiful — highly recommended!

I love Edible Arrangements, and this is a fairly new establishment to the area. My order was done on time which was awesome. Something I didn’t like… I picked up my order and an older man came in and pointed to my arrangement and asked the worker :“How much would something like that cost?” After she gave him a few «ums and hmms» I looked at him and said «100 dollars» And he was like really? (I guess he’s never been in edible arrangements before– they arent cheap) And the woman looks at him and says «She’s kidding» I looked up at the worker and sais «No, I’m not I paid 100 for this» Either she didn’t want the man knowing the price or she just really didn’t know prices of the stores merchandise but she was kind of annoyed with me when i left, but whatever. That aside, I’d order from there again.