Spa 1

I tried, I really, really tried to find good things about this place. I found these: good location (for me at least), very nice interior, reasonable prices (however for the quality of service they were still too high), I was offered complimentary water.
Besides these few things everything else went wrong. So let’s start:
1. The receptionist barely looked at me from her phone when we talked. And seemed annoyed by me.
2. I waited for the service for over an hour and just when I finally gave up I was asked to the chair. Too bad I didn’t leave after all.
3. I had many «regular» manicures-​pedicures in my life, but this one was the most basic I’ve ever had. Done quickly and sloppily, kind of «production line» style and had nothing to do with «spa» experience.
4. The sanitation of towels and tools was at least questionable (you know that the actual working surfaces should be submerged in disinfecting solution rather then their handles, don’t you?).
5. The bottle of nail polish I chose was nearly empty, but rather than taking a new one, my technician just added a thinner… I didn’t have to wait long for effects…
6… today my nails are chipped already (they were done yesterday). That was a «cherry on the top» that made me write this negative review (my first ever).
Two additional things:
It really bothers me if technicians that work on my nails have their own in very poor state. They don’t have to have elaborate manicures or pedicures, but at least clean and nicely shaped nails. It is really bad experience when you’re disgusted by your technician’s hands (I noticed that mostly men technicians have this problem).
Another thing, I understand that for many employees of Spa 1 English is not their first language and it is nothing wrong about that (it is not my first either). It really bothers me however if they hold long, lively and apparently funny conversations among themselves in their native language in front of their clients. It is just bad manners to use language that not everybody in the room can understand.
So overall: nope, I don’t think I would visit this place again and I definitely won’t recommend it to anyone.

So this nail salon is close to my residence, and the previous times that I have been were amazing. So coming here felt comfortable for me. Well this trip was HELL I wanted to relieve some stress and get a pedicure. I was greeted upon arrival and was sat in the pedicure station. My nail tech was «Van» the reason why I know her name is because I have a photo of Ms. Van, holding a 20 minute convo on her cellphone as she is doing my pedicure. Which she not once say’s excuse me this is «very important» which it def was not in which I would have understood. We all have emergencies. But to sit there hold this «VERY IMPORTANT» phone call hee heeing-​laughing.

WAX WAR! today was the worse bikini waxing experience I’ve received and I’ve been getting them for over 6 years. Her name is Nhu Loan Nguyen AKA Lisa and she burned me today. You should not wax the same area 3 times in one session. She did not speak English well and it was hard for us to communicate. She just repeated «you ok?» or simply responded to my inquiries with «umm». She does not know how to snatch the hair well and she lept loosing grip and pulling slowly. She put baby oil on after and left baby powder down my leg. She didn’t even dust me with the baby powder during the session, she was rubbing it on her gloves so they would not stick to the glue on my skin– didn’t work well. Nope didn’t clean it up off my legs.
When I sat down to have my pedicure I began to feel the burns. I asked someone that spoke better English for whatever they use for wax burn. She was shocked to hear Lisa didn’t use any. I had to leave the water bowl to get the aloe vera lotion. Never Ever Again. I’m writing the board to check her out.

Friendly and well priced, but lacking in technical capabilities and questionable sanitary practices. A sales associate at the nearby JC Penny recommended this place. I needed quick solar gel nail manicure. The first tech put a tip on one of my nails that he broke without verifying that’s what I wanted. I explained that an overlay was what I preferred and asked him the take the tips off. He tried unsuccessfully to perform an exorcism overlay. A Vietnamese discussion started amongst the techs and then it was decided that someone else would perform the services. Apparently only one or two others know how to do overlays. Throughout I sat with dust on my hands and table, which was never cleared away. Waiting 10 minutes before you had to ask someone to check me out. Needless to say, unless looking for a quick polish change and no other options close by, are the only reason why I would repeat a visit to this establishment.

Tony gave me a great classic pedicure. He was very knowledgeable and funny to talk with too. I’ll be back.

Just had my eyebrows waxed by Kim while visiting a friend in DC and she did an amazing job ! She cleaned me up without robbing me of my already sparse eyebrows.

Do NOT come here for a wax of any kind. Today I came in to get my upper lip done for the first time, even after my sister had warned me about this place (she’s also had a bad experience with an upper lip wax). The wax was rushed and I feel like I wasn’t valued as a paying customer. The woman that waxed it off for me did a good job in removing my mustache, but she also took off ALL my upper lip skin with it! It burns, it’s been bright red for over an hour now (see picture) and I can no longer go to work because I have a new mustache (a red one). I will never come back here again. If I could give them no stars, I would.

Do not go here if you’re looking to get your eyebrows or upper lip waxed. This location is usually busy so they get whoever is free to do it. Every time I get my upper lip waxed here, there is a patch of hair left behind and I have to remove it later myself. Once when I pointed out that there was an entire patch of hair left behind, the lady went over it again with hot wax and not only did she *not* remove all of it, but she took off some of my skin with the wax. They also changed the shape and integrity of my eyebrows — one eyebrow is now a completely different shape than the other eyebrow. My once thick eyebrows are now thin and she removed the arch of ONE eyebrow. It’s not even like the prices here are cheap enough to be doing such a bad job.

They are very unsanitary! Went for a pedicure first and last time! You should never use the same file on different customers no no no. None of the instruments were sterile just laying in the box!

I’ve visited the place twice. The first time i got a gel manicure. After painting one nail, I told the technician I didn’t like the color and wanted to swap for a different before he did my whole hand. He insisted that once he did another coat, the color would be different. He did both hands and I was still not pleased with the color. By that point it would’ve taken too much time and energy to get a new color.
The 2^nd time I visited I got a pedicure. Tony was the nail technician. He was busy on his phone (had a ear piece in) and he was talking to his coworkers. As such he messed up my toenails and didn’t do what I asked him to. When I went to get my eyebrows done, he did them (my mistake). He did a piss poor job. When I asked him to fix them he became argumentative and rude. I will not be going back there. The customer service is awful and the product is less than mediocre.

Attention to detail was poor. Had to come back 2 days later because one of the nails broke in half because it was way too thin. Service received was a gel fill in. I believe the nail tech was Tony.
Would not recommend and im definitely not going back.

It depends on who you go to. There’s a guy there that’s needs to get out of this business. His polish application is extremely sloppy. If you go make sure you get a female.

I’ve gone to Spa 1 to have my nails done every few months over the last 2 years. I’m always satisfied with their work. Overall, it is a nice experience. The staff is very friendly and they communicate well with their customers. Duke is great! I just got an awesome pedi and gel mani done by him. When I arrived today, the place was packed but I was able to get seated immediately. I did not feel like my pedicure was rushed and I was able to enjoy the process. I absolutely love getting a parafin wax, scrub, etc. I do think the place could be a little cleaner, but it was decent for a Friday afternoon. I really do like this place, but I mostly go out of convenience.

I visited this place twice. I decided to stop in one day while out shopping, and they were not busy at all. I received a polish change on my toes. It was ok; but the female seemed annoyed that I didn’t want a full pedicure (I only wanted the polish changed because I missed up one toe on the way home 2 days prior). I still gave her a tip, despite her nastiness towards me.
The second time I visited, I received a pedicure by one of the guys. All other reviewers are correct: you have to pay extra for the various scrubs and treatments. The pedicure itself was sloppily done, and once I arrived home, I realized I could have done a better job myself.
Also after leaving the pedi-​spa, I developed a staph infection on my leg. I had no idea what caused it (at first I thought it was just a few mosquito bites); it was until my dermatologist confirmed it and mentioned possible sources that I put two and two together. I’ll NEVER visit this place again.

I made an appt. with Jenny based on these reviews. I went to get a classic pedi and a gel mani. Well, my they don’t do anything to the dead skin under your feet, only half of my pinky toes were painted and my nails have sooo much gel on them that they aren’t chipping but the whole polish comes off still shaped like the nail. My nails weren’t even painted to the cuticle. I paid 60 bucks just to get my nails done in a pretty spa. I could have and I will be going back to the salon that will charge half the price but get the job done way better. I got them done Saturday. The gel started peeling off sunday

Today (1÷29÷24) was my first time in this salon. I was pleasantly surprised to see that the pictures online matched what I saw when I arrived. I was greeted immediately and asked what I wanted. My nail tech was great, I cannot remember her name, but she did my manicure and pedicure. When I did not like something toward her being done, she changed it with no hesitation or complaint. That would have earned them all 5 stars, except that I also waxed while I was there.
My waxer was Jenny (I think). It was my first time being waxed, but overall I thought she was nice, and she reassured me. What I did not like was that she seemed to be overly familiar. She was «play» hitting me when I moved. Though done with a smile, I don’t generally «play» with people of which I am not familiar. That would not have been enough to detract from my experience. But wait… there’s more.
I has my underarms and a bikini wax done. I did not want to look, as I knew it would be painful. She was great at reassurance, but even Jenny can’t take away from the ripping sensation. The problem occurred when we were done and she was cleaning up. I noticed that she only used 2 sticks to complete both of my waxes… This means she DOUBLE DIPPED which is UNSANITARY Though I enjoyed my manicure and pedicure I will NOT be back.

Nice atmosphere and staff. Great pedicure!

I am in this shopping center weekly but barely noticed this place was here until I consulted Unilocal for nail salons in the area. I threw caution to the wind and walked in on a Sunday of a holiday weekend for a gel mani and regular pedi. Clientele was steady but it wasn’t packed.
I was greeted by a sista, which I loved and directed to Tony, who kind of looked me up and down and looked a bit disgusted at having to deal with a walk in. Or whatever. He was mildly pleasant as he rushed through my mani in the 10 minutes before his appointment came in. It looks so-​so. Day 3 and no chipping, as it should be. [UPDATE: By day 4, the gel was gone on two of my nails. Will NEVER go here again. WASTE of money.] I have definitely had better though, in terms of the shaping and care given to my cuticles. He probably would have done better had he not been rushing.
Another gentleman did my pedicure. He was pleasant enough as well. Offered me a beverage and again, did a so-​so job on my toes. I guess you have to get an add-​on to actually leave with soft feet. Let’s be clear, I don’t have extra rough feet but didn’t feel as though they had pedicured at all. The polish and shape job were average as well.
I may check this place out again in a pinch as it is a nice shop and very convenient. Prices were about average I think. For a gel mani and regular pedi, I paid $ 60. Next time I may make an appointment with one of the other suggested technicians who may do a better job.

Overall: Location is good. There is plenty to do in the shopping center. The suite looked extremely clean. The staff is friendly and the complimentary water is nice.
Spa Services: I visited Spa 1 on 4÷1÷13. I received the signature pedicure and I have to say it was one of the best pedicures that I have had. Very very nice.
Update: I went for a facial waxing and I have to say that this is why spa 1 did not receive a perfect score from me. The waxing left a lot to be desired. The young lady responsible for my wax kept trying to get me to add on waxing services, but I had no desire. Maybe this affected her waxing technique, but it was more painful than usual. They offer body waxing, but I would pass. The pedicure was wonderful and I will definitely go back to see if they are consistent.

Tucked between JCPenny and T-​Mobile, this a fantastic place. I got a Spa Pedicure for $ 35, and it included a normal pedi with a scrub, massage, and some sort of hot, semi-​wax like treatment that really conditions the feet. (Don’t know what it’s actually called). They even offer complimentary water bottles and soda. I only gave it 4 stars because I’m not sure how they clean their tools.