Arizona State Urology

Ok, 1^st let me tell this, the freaking candy selection is F***KING AWSOME! I stocked up my pockets with all kinds of hard candies. The jolly ranchers are my favorite! They even had the hard the find turquoise color jolly ranch. Great customer service! I really love this place. The staff n candy selection here is great! N the nut docs r pretty cool too. And there logo is funny.

My friend, I am his caregiver, has been seeing Dr. Gilbert and we are very happy with the treatment and care he has received. Dr. Gilbert always spends as much time as we need to answer all of our questions and make sure we understand what we need to do. We do have to wait (sometimes over an hour past our appointment time) but I figure the Dr. must take time with all of his patients so he is usually running behind.
His staff is not best and I think they might have communication issues because they never know what is going on. But for the most part they are nice. I highly recommend Dr. Gilbert and have sent 2 other friends to see him and they are very happy with him, too!

My husband had a vasectomy in May 2015. The process was super simple, the Dr (Roscoe) was friendly but professional and my husband said it wasn’t nearly the horrible experience guys had warned him about. Plus the perks are nice. ;)
I give this place a 4 star only because my husband submitted a semen sample for testing and we have since already gotten the bill from the lab and paid that, however we haven’t been contacted on the results. I called on Monday and left a message and it’s the end of day Wed. We will see if they call me tomorrow or if I need to hound them a bit. We would like to know if we are in the clear or still need precautions. So, my only complaint is follow-​up by the office is poor and could use better management in that aspect.
Otherwise I would recommend this place.

I had a vasectomy performed by az state urology .
Horrible service, poorly managed operation with too much time spent on operation table.(over an hour with my pants down waiting on doctor)
Mislead about total cost of operation.
Zero follow through.
Very bad administrative team, still don’t know if operation was successfully done because the sperm count was never completed after the operation.
The reason. they said I would be included in the cost but it wasn’t, now I have to pay again to go to a third party to have my sperm analyzed.
Total failure, look somewhere else if you want quality service.

Cool coffee & Cocoa Machine in the waiting room! Dr. Rosco Nelson is the coolest Dr.
You have to see a Urologist, this Guy is WORTH the drive.

Well I hate to do this I feel like the information should be shared. My husband was diagnosed with Prostate Cancer and Dr Nelson is his DR. We have been through treatment, (with another Dr.) and now the follow ups, and I must say that the service in his office is horrendous. Each time we have been there with the exception of once, The DR. has been at least ¹¹⁄₂ hours behind. They do not call and give a courtesy heads up so you can reschedule, we have each driven 23 miles to meet there, (and then return to work). They act as though it is an isolated incident which it is not since it has happened at least 5 times. The staff says they have tried to call, never has that happened and we hear from the people sitting there with us it has never happened for them either. His initial consult was caring, each follow up has been a rushed experience in spite of us waiting forever to see him. His staff acts so busy, but they are all seemingly having enough time to chat with each other vs. calling people. It is a typical situation in our opinion of way overbooking which makes him seem extremely greedy and uncaring of other people time and experience, In this day and age of online reviews, I would find this information helpful if I was looking at a Dr., in an extremely stressful situation like cancer care.