Auto Body Crafters

I got an estimate here at Auto Body Crafters after receiving one from a different place to replace a metal (chrome) bumper when I was rear-​ended in traffic. Auto Body Crafters was much cheaper (almost half) because they focused on the item that was damaged on not on all the other parts that are attached to the damaged parts. They clearly know how to handle these issues.
After setting up the repair, they had the part in about a day, and the repair job itself took less than 2 hours; (done before lunch!). The final result was like-​new!
Highly recommended.

I’ve actually been here twice now to get my car fixed (I guess I’m unlucky when it comes to scratching my car!) and both times they have done a fantastic job! Both times the entire staff has been very friendly, it was easy to make an appointment, and they kept me updated on the status of my car. And both times it came out looking as good as or better than new! The last time, when I picked up my car, they had used some special chemical to remove all the tree sap from my entire car and washed it and cleaned the inside. All without me asking– they just saw that it was a mess and cleaned it all up for me! So imagine my surprise when I arrived to pick up my car and it looked like it was brand new again! Thanks Auto Body Crafters!

If you need a major job on your car, auto body crafters are your guy. If you need some minor work done on your car, auto body crafters are you guy. They know the art of body shop inside and out. Your car will come out looking as identical as before the damages as possible. The attention to detail Gary has is unmatched by others. Reviews on Unilocal and feedback you will receive from any customer who has been there before will speak for itself. Gary’s shop is my solution for any type of body work on my family’s cars.

Gary was definitely friendly, and Lisa warms up to you after a bit. I had an exhaustive list of repairs needed on my Toyota Camry when I brought it in on the 4^th, and was promised it would be ready for pick-​up on the 18^th. When I went to pick it up, I was informed that they’d neglected to inform me that it wouldn’t in fact be ready until the 20^th due to waiting on parts to arrive, leaving me without a car for another 2 days. Because of the oversight, Gary kindly offered to pay for a rental car for me until the car was ready (minus insurance or gas). When the rental company ended up charging me $ 255 as a hold for the car (instead of the $ 50 they told me they would), I asked the body shop to contact the Hertz on Brand and make it right by setting up a direct payment to cover the rental. They were unable to, and so after returning the rental, picking up my vehicle, and paying for the insurance deductible, I was still out $ 255 for a rental I shouldn’t have had to deal with (which took days to be refunded). Kind of a headache, but nothing I couldn’t take a deep breath and shake off. The Camry looks and runs like a beauty again! The only other disappointment about my experience was that Lisa told me they would touch up a few scratches on the back of the vehicle for me with paint, which I was very appreciative of! But. it didn’t end up happening. Bummer.

Terrific experience, highly recommended.

I recently had work done on my car and they took good care of me. I am extremely pleased with the service. If you are looking for someone you can trust with your car this is the place. This was worth more than 5 stars!

I am from Arizona, and my car was in the California when I got in an accident. Auto Body Crafters was referred to me by State Farm. This place upholds to their prestigious reputation. They did a fabulous job on my car, and I recommend them to anyone looking for a car body repair and paint job! The owner, Gary, is amazing and kept the communication open with me while I was back in Arizona! I now have my car back and am very thankful for Auto Body Crafters!

Amazing Service. Gary was incredible in helping us out with my car. They did a fine job in fixing my car and taking care of minute things with fine detail.
He is like my customer care advocate. He still remembers me after three months and every time I call him with any car related questions he smiles and patiently advises me, even though he knows its waste of time for him to help me (as I am not giving any business to him).
I Trust him as he is very honest and helping. He has helped me find best tyre deal in the area. By calling local tyre shops.
Thanks Gary for amazing attitude and willing to help.

Great service. Fair and timely.

This company was a referral by my insurance company, so immediately I felt they were legit. Took a few days to fix my car, no problem. About a month after, I noticed a slight problem with the work and Gary immediately fixed it on the spot. I was grateful that he stood by his work and it wasn’t a hassle.

I had a great experience with Gary at Auto Body Crafters. He repaired my car after it had been in 2 different accidents and did a fabulous job. He was very accommodating and did a great job detailing my car for me after the repair was finished which I was not expecting. I recommend anyone to come here for any body work that needs to be done on their cars.

Gary and his team are amazing! They understand that having your car wrecked is already stressful enough, and that insurance companies are not always easy to deal with. My car was in an accident a few months ago and badly damaged. Gary and his team did an amazing job! Truly like new by the time all was said & done. They delivered on time, were always patient with all of my many questions, and even when my left light had a problem with calibration, they did not get annoyed when I brought it back. Gary even filed my tanked and had my car detailed both times. This place is amazing… even my insurance company said they were glad I picked this shop because they had very good experience with them. Thank you Gary! You are #1 in my book.

This place I must say is super professional and they always get the job done. Gary is amazing and the team at this facility has amazing customer service. I had both of my vehicles serviced here and each time everything was in order and was a fast repair.
You can basically provide this team with any issue you are having with your vehicle and they will find a way to solve it and make your car look good as new.
FYI — They do a fantastic car wash on your vehicle when returning it to you!!!

Took my car in this week to repair some damage to the front bumper. I had already gotten an estimate from my insurance (USAA), which they accepted without question. Dropping off and picking up the vehicle was quick and painless, and they washed the exterior as well.
I dropped off on Tuesday AM, and they estimated it would be ready Thursday. Wasn’t ready until Friday AM, so had another day of rental car to deal with, but otherwise was a very good experience, and I would use these guys again (though I hope I don’t have the need!).

They took care of my car problems in an efficient way.

My father-​in-​law needed his bumper fixed after a minor accident. We took the car to Auto Body Crafters. The initial estimator guy was nice and thoroughly explained the damage and his estimate. We submitted the estimate to insurance and got a check to get the repairs done. I then called the shop to schedule an appointment to bring the car in, and they told me to bring it in the following Monday. OK so far so good. On that Monday, I bring the car in and they immediately tell me that they can’t take the car because it looks like it has more severe damage and would take longer to repair than the estimate. Really??? That is your own estimate from your own estimator. Plus, I even called you the week prior to schedule a drop off and you looked at my files and said you’re ready to fix the car. The person then starts to point at the bumper, saying that the accident had to be a severe hard hit that required more repairs than what the insurance check would cover. Hello… It was a slow speed bumper tap at 20mph and none of the airbag deployed. If the damage was really that severe, shouldn’t your estimator have pointed that out on the original estimate?
Make a long story short, they wouldn’t take the car in without «further estimate» even though they were the ones that did the original estimate! Our insurance had already approved their repair estimate and cut a check for the repair amount. We left Auto Body Crafters and took the car to another body shop. Showed them the original estimate from this body shop and got the car repaired without any hassles.
Seriously, if you’re gonna give an estimate to repair a car, honor the estimate when a customer brings the car in! This experience reeks of bait & switch — lowball on the estimate to get the customer & insurance committed, then when they bring the car in, claim the damage is more severe and more $$$ is needed to fix.

Gary made an otherwise very annoying car situation (my car was rear-​ended while driving on the freeway) into a simple procedure. Not only is he and his staff very attentive, but they went the extra mile for me, which is almost unheard of from auto body shops.
Gary immediately knew how to fix my car, and made it pretty much brand new. I’m quite thankful I was referred to Auto Body Crafters, and will definitely refer anyone else that lands in my unfortunate predicament.
You won’t regret enttrusting Gary/​Auto Body Crafters with your auto body needs.

Today (1÷12÷15) I brought my Honda Odyssey to Auto Body Crafters because my front fender and my driveway gate had a little unexpected meeting. I decided while I was there to ask them to get rid of the various scratches on the 1999 vehicle.
Their price was very reasonable.
And when I picked up my van? It looked like it was brand new.
I highly recommend this place.

I count my lucky stars that every time I’ve needed work done, I’ve been referred to reliable, honest, quick body shops, and Auto Body Crafters is no exception.
I was in a fender bender, as they say, and my fender was indeed bended. Thankfully, it was the other person’s fault and her insurance company was quick to right the accidental wrong. Farmers gave me a couple options close to my house and after cross referencing Unilocal,I chose Auto Body Crafters. I took my car in the very next day for them to assess the damage and they did a glance over and estimated a week or so of work. I brought my car in late on a Friday before leaving town and they mentioned they wouldn’t be able to start the work until Monday, so I kept the car until finally leaving on Saturday.
I didn’t receive any updates while I was out of town, so when I arrived back in LA (and therefore in need of a car), I called to get an ETA on when my Honda Accord would be back in my hot little hands. I was told Nov. 28^th (it was Nov. 20^th), but they could potentially be done before the holiday, but no guarantee, which is totally understandable. Since Farmers covered the rental, I hurried over to a rental company to get myself a replacement auto for the meantime. The very next day, I get a call from Auto Body Crafters apologizing for yesterday’s estimate of Nov. 28^th, as they didn’t realize the car was being painted when I called and it was ready whenever I was. I was already out of town again, so couldn’t pick up the car for the next few days, but when Monday came and I locked eyes with my car, I was elated! They made my car look new again! Not only that, but it was sparkling and smelled super clean.
They get the job done and then some!

A great experience in car repair can happen at Auto Body Crafters!
From the first inspection of my car, to the clear understanding and explanation of the insurance process, to phone updates, to finishing my car early, every interaction was very personal and professionall.
This is how to run a business.
Great customer service.