Bright Start Child Development Center

I am posting this review for parents who are thinking of sending their children to this center. I have to say the teachers were great however unfortunately can not say the same about the director/​owner. Very unprofessional in the manner she handled our daughters enrollment process. View the dialoged below to see the communication via email for your own reference. Keep in mind, my child and I had already visited the school, met the teachers, paid for registration and gave the first months enrolment fee. There are other better schools in the area… were they have great directors who really appreciate the parents and children. For example Robbins Nest and Ms. Rosalie (Director). Could not say enough how wonderful our experience has been with RN. Ms. Rosalie’s effectiveness, efficiency, proficiency, know-​how, expertise, competence and skill is the reason my child is at RN. It would be wise for other directors who really want to make a difference in a child’s life and thrive individually to adapt similar qualities.
From: Sabrina S***** s*​*​*​*​*​@​pacbell.​net
To: Paulina P******* p*​*​*​*​*​*​*​*​@​yahoo.​com
Sent: Wednesday, July 24, 2013 9:39 PM
Subject: Fw: Enrollment
Good evening Paulina,
I am writing you at this hour because I just found out that one of our full time students that was not returning in September is coming back, and because of that I have to put on hold A**** and another students enrollment on hold.
The students parents were re locating due to a job offer but it seems it has not worked out and the child will be attending Bright Start in Fall full time.
I am very, very sorry but I wanted to inform you right away.
Sincerely,
Sabrina S*****
Director
Bright Start CDC
From: Paulina P******* p*​*​*​*​*​*​*​@​yahoo.​com
To: Sabrina S*​*​*​*​*​s*​*​*​*​*​@​pacbell.​net
Sent: Wednesday, July 24, 2013 10:57 PM
Subject: Re: Enrollment
Ms Sabrina
In response to your email my husband and I are quiet disappointed in the manner you have dishonored our enrollment agreement for our daughter A**** which she was to start school in few days. Its obvious that you place funds over children therefore we believe our child does not belong in your center. Therefore please discard our check do not cash it and remove A**** name from your «hold list» since she will not be attending Bright Start. We can not recommend your facility to our friends and family.
Paulina P*******

Let me start by stating the teachers at this facility are marvelous. HOWEVER the director seems to have an issue with spending money with the upkeep of the school. For starters, the playground has so many potholes. Kids always fall and hurt themselves. Several times, the gate was broken and when I informed her she failed to have it replaced and said they are fixing it. The gate is so old the lock keeps breaking. HELLO ANYONE CAN ENTER IF ITS OPEN! Did she seem to care? Of course not. 3 times she had it «fixed». The paint on the gate has chipped off and all the rust shows. She did not want so spend money that, we as parents, pay and let’s not forget all the Fundraising we have done for that school. I have no clue where the money is spent. It surely is not spent on new toys or playground equipment or the 1990 broken microwave that never works. In the 6 years my children went to the school I only saw 2 playground equipment purchased.
The food they serve for $ 3.75 per day is horrible and I would never feed my child there. I always sent a lunch box with my kids. One day, I had not packed lunch for my child (she was to be picked up earlier) and her sweet teacher told her there was extra lunch to sit with her group until she was picked up. The director immediately told her to sit at the library until she was picked up. The teacher expressed that there was extra lunch and the director said no, she can have what she has left over from the morning breakfast her mother provided her. The teacher explained that it was 4 hours old oatmeal. The director’s response «its better than nothing». So she wanted to feed my child old food. HOW HEARTLESS CAN ONE BE not to mention my child could have gotten sick!
To continue my complaint, the director embarrassed me so much when I referred a friend to her school. She took forever to get back to her to even schedule a meeting. Finally, she «accepted» her daughter to attend part time. My friend and her daughter were pumped up (as you would imagine, first day of school… milestones). The night before at 9 PM she was to take her to her first day of school, she received an email from the director that she wasn’t able to accept her daughter after all because a sibling of another student was accepted instead (full time). How HEARTLESS can she be, to notify a 3 year old child the night before she starts school that she can’t take her in anymore. Because she is such a money hungry person, she would rather accept a new full time student instead of a part time (who already paid the tuition and the deposit and was so excited to start school).
Let me save the best for last.
One week before I decided to pull my daughter out of the school because I decided I had enough of the nonsense, I found out from other parents there was a child who HAD LICE FOR DAYS and the director FAILED TO INFORM us parents. IT IS HER RESPONSIBILY. When I confronted her she told me that they were suspecting it and did not have confirmation. Well if you are suspecting it don’t you think you should still send a memo and not wait a week?
The ONLY reason my children attended this preschool is because of the wonderful teachers they could not be separated from, otherwise I would have pulled them out immediately.
DO NOT SEND YOUR CHILDREN TO THIS SCHOOL! There are much better preschools in the area such as First Steps or even Robin’s Nest.