Central Self Storage

The staff are so darn helpful! Not sure how but somehow my lock was removed from the unit and someone else’s was in its place and when I stopped there to drop a few things off I turned into this angry anxiety ridden hot mess. I ran up to the office and Nancy (her) calmed me down and we step by step handled the situation. (and my anxiety attack) Since we didnt know if mngmt had cut it by mistake or mine was mistaken for someone elses or some theif was comin back for my stuff, she closed my acct, gave me the maximum discounts and coupons she could (first month free half off 3 months) and moved me to another unit. Even gave me a new lock for free. Thanks CSS!!!

If I could give a zero star I would. Central storage does not pro rate when you rent one of their storage unit. They do not let you know that they do not do prorations on their units. I talked to them and I had rent from there once before and I always got a prorated payment back. They did not let me know this time that they no longer do prorate on unit you rent from them anymore .That it is a flat rate even if you only need it for 3 days they charge you a full month regardless .So since I was not informed of the changes they made that they would give me a refund and that I would see it in six to eight weeks this was told to me by the manager at the storage unit place. I rented the unit on September 29 2015 and moved my things on October 9^th 2015 .I am still waiting for my refund now it is December 1^st of 2015 and I have not got a refund check from them. The management at Central Storage stated to me to call this number on this card that he had presented me for the refund the card he gave me is to a call center that only deals with getting orders for all central storage companys in the united states they do not deal with refunds nor do they have numbers to call for a refund. I feel were not going to get refund from the company. My advices Do not rent a unit from CENTRAL STORGAGE they are bad business .
If you are interested in a good rental storage unit in Phoenix.
EXTRA SPACE STORAGE 5115 N 59^th Ave, Glendale, AZ 85 301
Open today 9:30 AM — 6:00 PM phone no# 855−838−6124
They have storages units all over the a United states
not just here.
They are the best company they care about their customers and they do prorate their unit if you leave early. I’ve been fighting tooth and nail from central storage for my refund and I cannot get in touch with anyone so you can just say my refund is lost. I hope this helps you out on finding a good place to store your goods.

I love and always use Central Self Storage. This location was excellent and really helped us with our move. The manager is extremely friendly and she did everything to help us. She found us the best unit to fit our needs and helped find a unit as close as possible to where we would unload the moving truck.
Speaking of, she informed us that we could use their move in truck as well instead of going somewhere else. After getting the deposit back, the gas-​friendly truck only cost us $ 18 total. On top of all that, we got our second month free. We’re also comfortable having our stuff there as the manager lives on the gated property. I’d highly recommend this location and company.