Domino’s Pizza

I read a few of the comments before sharing my experience. I am not sure if they are just having a bad day or they have new management in place. After a long day at work the last thing I wanted to do was to drive out and get food, not to mention cook. After a friend suggested pizza, I was all for it and decided to order my favorite. 29 minutes went by, and all I could think about was stuffing my face with delicious pizza. 1 hour and thirty minutes went by, I look through my window, no sight of a delivery guy, so I called. After a few minutes someone said «I am sorry we delivered your pizza to the wrong address about 20 minutes ago» immediately, my mood went from hungry to WTF. No one called me to ask for the right address after they went to the wrong place? When I placed the order I asked the person to repeat my address.
When the manager got on the phone, they offered to Vance my order and then hung up. I am not a spiteful person and respect those in the service industry, but what a whacky experience. I hope you never have my experience and use a different place for delicious pizza. I’ll never order from this location.

Bull crap service picked up a pizza and bites ordered a pepperoni… how do you mix up pepperoni for ham and pineapples wtf and then when I called and asked for a replacement he said I had to pick it up… I asked if they could deliver it I just got home he said your outside our delivery zone… I live under 10 minutes from the store! So Fuck that place!

Monday night and I wanted pizza! Love dominos and they always get my order right and on time but not this location! Now I get mistakes happen and I’m pretty understanding but I’m only writing this review because the manger was rude over the phone. I ordered a medium pizza and my delivery time said expected 30 – 40 minutes and then when I tracked my ordered it said 20 minutes so I wait. 20 minutes go by…45 minutes and nothing. I check the tracker and only smokes! It says it was delivered! I don’t remember eating my awesome pizza, oh because it was never actually delivered so I call the store. A young man answers and I explain I never got my pizza, it’s been an hour and he tells me that the girl krista said she delivered it and a guy sent it back. I never got a phone call and was still charged. So he says sorry and tells me to hold for a manger. I wait about 5 minutes which is a long time over the phone. Manager gets on the phone and says «looks like we need a phone number from you». HA! I tell her I did provide a number and no one called me. She calls out my number to verify its correct and shocker it is. She then says ok she’ll send it out again… I think, wait what? No apology? No explanation as to why the delivery person took my pizza to the wrong apartment and to a male who sent it back and I get no phone call??? Geez. So I say, «well I would like to cancel the order now, I don’t want to wait another 30 – 40 minutes.» She says ok and literally hangs up on me.
I’m in the service industry and would never handle the situation as she did and as a manager. Wteffff! Extremely rude. Won’t be going to this location ever again.

When craving pizza late into the evening it’s hard to find our favorite pizza places open. This is how we ended up ordering from Domino’s. They were open, they delivered, and I could order online.
I ordered online and the timing information said, 30 – 45 minutes. Once completing the order it also provided a tracking number that followed where they were in making our pizza and if they were on their way or not. Our pizza arrived in under 20 minutes, Domino’s definitely over delivered in timing which was a pleasant surprise (we were hangry). Unfortunately, it tasted like a 20 minute pizza; bready crust, ingredients lacked flavor (frozen?), and missing that melty cheese that makes pizza one of the tastiest foods on the planet.
It somewhat satisfied our pizza craving however, once you’ve had five star pizza Domino’s will never do.

I love this Domino’s location. It has a local feel, not a big chain feel. The staff is friendly and pleasant. I have been getting pizzas here for over a decade.
The one time there was a mistake on my order, I was more than compensated. Very, very happy with this store. :)

The online ordering was fast and easy. The coupon was easy to apply and find online. Definitely recommend getting some pies from this spot. Thanks Pat

We order from this location consistently here at The Clinic Colorado and they are always truly wonderful. The orders are always correct and what was placed, the delivery time is speedy and efficient and the employees on the phone when we call are always so pleasant. I’m almost always greeted by name when walking through the front door and am aware of my pizzas cooking stage before I can even glance at the television displaying that very same information.
This location is amazing and is shining example of Dominos.

They accidentally made my pizza wrong and fixed it right away. They were so sweet to offer me an item for free. Great customer service. Every time I walk in here the manager knows my name and treats me so great. The employees always have great attitudes.
Keep up the good work.

Pizza is always cooked and delivered fast! Love the new crust, and their gluten free pizza is pretty tasty.

It’s the only deliver pizza I get and I like the crust sense they changed the crust, and it has a decent price as well

I had to write a review on Domino’s because they are plastering their commercials everywhere about the new improved taste. Honestly, I liked the old sauce but prior to the cardboard phase that they had. Let’s see… about the new pizza: They changed the sauce, which I didn’t think was necessary. The dough got a little better but they now put a rim of garlic butter on the crust but too much cornmeal. Honestly, I wished they would have save some money on advertising less and put it towards their ingredients. Pizza Hut maybe a lot greasier and saltier but tastes more like it comes from real ingredients from earth.

1 word for 1 star:
gross