Elevé Lofts and Skydeck Apartments

I would not suggest living here if you expect to receive any packages via mail. Unfortunately the leasing office is often closed and most of my deliveries have gone missing or have taken several days to track down.

I’ve only been here a week and am new to California. I just want to praise this community and the apartment manager Courtney for such an easy transition. We moved from Florida and rented here site unseen (which is scary) but we have been super pleased since our arrival. The area is top notch! You have the Marketplace Galleria, the Glendale Galleria and a mall behind that. All in walking distance. I literally don’t have to drive at all on the weekends to do anything unless I leave Glendale. Also, one of the cleanest suburbs of LA and less weirdos. I have notice homeless but haven’t noticed them in the buildings or the alley that people speak of. Moving on to the apartment itself. I have the smallest Loft and its the perfect size for me, my fiancé and dog. We work long hours in the film industry so a big place doesn’t make sense for us. Even though it’s only 499 sq ft it really does feel bigger since the bedroom is upstairs and the ceilings are high. Also, big bathroom and a huge storage cabinet on the wall which was a bonus! You can’t see it on the pics on the website. Moving on to the kitchen. I notice a lot of people complain of the washer/​dryer combo. The washer is great, it does take a long time to wash but I wash everyday and use small loads and it works fine. I never do both options at once wash/​dry. Dryer is not so great. I just take the load out and hang dry everything. Towels I usually dry but when they are done it seems more of a steam dry and I have to hang them anyways. Only complaint about the kitchen. Everything is great. Lots of cabinet space too! Bedroom upstairs and closet is small but this is a studio loft so that is expected. IKEA has great options for storage in small spaces. Also, they are putting in a washer/​dryer in the gym for bigger loads. Oh, the gym! It’s small but nice. Haven’t noticed that it gets too busy at all. Best part is they are opening up an LA Fitness across the street. 2 min walk. Such a convenient location and I am super happy with our decision to stay here. Almost forgot about the super awesome Skydeck lounge!!! I spend all my time up here. If you don’t have cable they have 3 cable Tvs, they have a movie screening area, no pool but they have a hot tub and cold tub, tons of seating and grills. And they have two fire pits which is where I am writing this review at. Dog park/​run area. Wish that people would pick up their dog poop though. Seriously bags on each side of the park and still have lazy people that don’t pick up.
One more thing… You get one parking space included in rent plus a storage space that’s in the garage area. Super big bonus!
That’s all. Enjoy!

I broke my lease after 3 months of living here. This place looks nice from the outside looking in but once you move in, its hell. Where can do I start…
–There are no cameras and the garage is always broken so good luck with your belongings in your car
–All of the units have no oven and the kitchen is extremely small.
–The walls are so thin, I can hear my neighbors burp, cough, have sex etc
–Living across the street from the Glendale Marketplace might seem like a good idea until you realize the wall are paper thin. You can hear anything someone is saying walking down the street.
–You will get no sleep due to construction.
–No matter what floor you’re on you will hear heavy foot steps and you can hear people on the roof through the vent in your bathroom
–The washer/​dryer is the worst! It takes 3 hours to dry your clothes, it is extremely loud and will ruin your clothes. They are now building a washer/​dryer room in the gym that you have to pay for and it made the gym smaller and dusty with all the construction.
–Our freezer wouldn’t close properly and for 3 months no one came to fix it.
–The only good thing about this place is the rooftop.
–This place was made so cheap, even the shower is made out of plastic so have fun cleaning it.
I knew breaking the lease here wouldn’t be an easy process because you can tell their shady.
They tried to charge us an extra $ 1000 to break the lease as if we don’t know how to do simple math. We were there for less than 3 months and left the place as clean as possible and they charged us cleaning fees for each room they had to clean instead of a solid price.
They also tried to charge us $ 14,000 for not letting them know ahead of time we were breaking the lease, IDK IF THEY ARE STUPID OR THINK WE ARE, there is a paper trail of emails and contracts but GOOD TRY ELEVE GOOD TRY!

This is a great place to live. The building is conveniently located near local shops and eateries, e.g. the Americana at Brand. The staff are friendly and easy to approach when you need help or assistance with anything. The skydeck is the best of the best. Everything is clean and we’ll maintained. A very nice place to live in the Glendale area.

The TRUTH about Eleve they won’t tell you when you sign a lease. I just left this building after a year of Horrible experiences. After seeing a homeless man pull down his pants and piss on one of the great couches on the roof, I thought I’d finally write a review. Instead of complaining, I’ll just list the FACTS about what goes on in this building
–there has been multiple robberies. From security admitting they have a problem with people coming in off the street, walking through the hallways and testing door handles to see if they can break in to people breaking into storage lockers and stealing everything. The building WILL NOT give any details about these thefts when asked, but the entire community talks and we are all aware of the danger.
–there are constant arrests of homeless people, drug addicts and fights in the alley. Constant yelling, constant police activity.
–the parking garage is NOT SAFE. The garage door is constantly broken and the building will take weeks to fix it allowing all kinds of thieves and homeless people to steal and wander around all they want. Again, there has been multiple break ins.
–the Roof gets overrun with people who do live here. From homeless people sleeping on the couches, to kids smoking and throwing cigarettes all over the stairwells.
–because of all the problems, people are constantly moving in and out causing all of the doors to the building to be tied open allowing anyone to come in off the street
–this building will lease to ANYONE. From your face tattooed drug dealer who hangs out on the corner of broadway and the alley EVERYDAY to the skinhead scalp tattooed guy who enforces for him
–the washer and drier is garbage. Its TINY, barely cleans clothes and frequently stops working
–there are people who live in the building that run their own personal training classes in the gym. Wanna workout after work? Too bad, outsiders have already taken over the gym while a tenant cashes in.
–Worried about your utilities? You should be. The entrance lobby is constantly blasting the A/​C at all hours and you better believe your going to pay for it.
Do yourself a favor. Listen to this review. There are so many new buildings popping up in LA. Find another.

My Wife and i lived here for a year, it is such a great location, restaurants at a walks distance, The Galleria and The Americana are also a walk away, you pretty much get to pick a restaurant for everyday of the week if your a foodie, Thursdays Farmers market a walk away, Glendale has a lot to offer. Now Eleve has very beautiful amenities a gorgeous Gym, The sun deck is one of the nicest Glendale has to offer. You get a 360 view of the city and sunsets are amazing up on the deck with a glass of wine, 6 grills to cook on, a smoker and stove top to cook on the deck too. The deck also has two fire pits, three televisions with cable and a big movie screen (you can rent it out and have a movie night with friends and family) a small cooling pool and jacuzzi. Security is always on point and friendly too. We never had any major issues with Eleve, and the times we needed something fixed (broken latch on a door), maintenance was on it right away. I also give Five Stars to Karla the property manager, she is friendly, kind, genuine, sweet, very professional about her job and is outstanding at it. Karla really does care about your concerns that involves anything and everything that happens at Eleve. Outstanding Job Karla thank you for everything and keep up the great work. You and your team rock!!!

Location Location Location. This place has it all. So many great restaurants, bars, The Americana, Glendale central library, beauty salons you name it’s a block away. The Sky Deck sealed the deal, great for parties or just hanging out to get some sun or watch the sunset with a glass of wine. They have a great gym, media center and caged storage in many, if not all the parking spaces. We lived here for a year and had no problems what so ever. Maintenance was on top of everything I only called once because one of the cabinet latch was loose and they came in 10 minutes. Excellent service. Sometimes pakedges come to your door and sometime they check it in for you and they send you an email to pick it up. Very safe building you need a FOB to go to any floor and sky deck. Security is always present and friendly.
Carla the property manager is the sweetest person and so helpful with any issues or questions. My hubby and I had the best experience.

Lived here for 2 years (since they opened) and my only complaint is the thin walls. First year was perfect because I didn’t have a neighbor on one side, but now I have 2 and just one of them has a TV up against a shared wall so the sound gets amplified. Not good for me since I sleep/​get up early. Other than that my experience has been good especially with the management. They’re very friendly and am glad they did away with valet trash, it’s weird that someone would find it inconvenient to walk to the trash shute to throw trash away, much less be charged extra to have someone else do it. The washer/​dryer is good for small things, but definitely not good for drying, it leaves a foul odor on your clothes. Rent is pretty steep, but the location is great. Pet park is super convenient, the view on the skydeck is amazing, gym is clean and well kept with great equipment, and the skydeck noise has been considerably reduced since new management, I do remember some ridiculous parties being thrown back in the day. Now it’s a rare occurrence. Overall good to live there to experience the perks, but now I’m just looking for a nice quiet place with less units.

Lived here a year and had a wonderful experience. It wasn’t perfect but life isn’t perfect. When I needed something taken care of, it was promptly and fairly resolved. Location us perfect, apartment is great, gym is well equipped for routine workouts and rooftop is amazing and never packed. Carla the Office Manager is the best I’ve ever met. I would highly recommend this complex

Eleve has really been a great property for us. The Skydeck is truly stunning, and it’s simply the best outdoor/​rooftop space of any complex in the area hands down. (We saw them all!) There is always grill space, not to mention a Viking rooftop gas cooktop range and oven. (Hello chefs!) The apartments feel clean, modern… and decently priced for their size. Yes a studio is small, but what many reviews here fail to mention is that it’s the only place you can get a studio/​loft of this size that includes a larger rooftop deck than properties charging 3−4k plus!
Before you think I’m not realistic, know we had to work through our issues… but management actually took charge of the issues they inherited (from a not as competent previous company). this is where they won me over:
1) In the time they’ve been there, security has gone way up…(better guards, more patrolling, more enforcement of policies)
2) maintenance and cleaning of outdoor spaces is very much on point.
3) Any request, concern I make is handled sincerely and quickly. There hasn’t been a situation where they didn’t do the best they could to resolve any concern.
4) maintenance requests are handled quickly/​efficiently
5) they are continuing to listen to ideas to make it even better and implementing them!
When you move into a new place, the most important thing aside from an amazing space (check!) is having a relationship with management that makes you feel taken care of, safe, and able to deal with life situations that come up in apartment housing. Eleve did this and went beyond what we asked of them!

Even under new management they are not able to keep the facility clean. Overpriced on rent and does not have much to offer. Dont be fooled by the skydeck

UPDATED (added a star)
Now that I’ve been here nearly 10 months, here is my updated review. Like others have mentioned, when the building was sold to Equity, I too feel the building and the service has deteriorated a little bit.
My main issue is that every time I leave or come home to my apartment, I am forced to look at HEAPS of trash. The trash chute is constantly backed up and unfortunately for me, it’s right outside my unit. If I wanted to look at (and smell) garbage, I’d move to the city dump and save my $ 1800 a month in rent. UPDATE: This problem seems to be fixed now. Thank you Eleve!
Other issues:
Noisy and clueless neighbors. I still have the upstairs neighbor who stomps around their apartment at all hours of the day and night. It literally sounds like she wears combat boots and practices marching across her floor. And there are super loud rolling noises all the freaking time! Another neighbor on my floor left a huge cardboard box outside of their door and it remained there for over a week. And then the domestic violence incident back in July with a psychotic man screaming and wailing to be let back in the apartment and trying to kick the door down. At the time I had no idea how to reach security, so I had to call the Glendale PD.
Appliances:
No 0ven and the worst washer/​dryer combo in the universe. I have literally ruined tons of clothes and the dryer takes forever to dry and leaves your clothes smelling like strong chemicals. I usually just hang dry my clothes to avoid further damage, which is incredibly inconvenient in my tiny little apartment. Did I mention how loud it is?
Apartment: Super thin walls (I can literally hear my neighbor peeing… gross) and next to zero storage. I still have things in boxes because of it.
Valet Trash Service: Discontinued.
Outside Intercom: Doesn’t work — never has and still doesn’t.
«Business Center»: Since Eleve is a «green» building, they got rid of the printer. Update: The girls in the leasing office will print out documents for you. :)
Fire Alarms: Going off at least 2 – 3 times a week at all hours.
Pet Park: Better bring a flashlight if you’re going up at night as some people think it’s ok to let their dog poop and leave it there for someone else to pick up. And why are the sprinklers set at the worst times?!! They were on at 7:30am and I was late to work waiting for them to turn off.
Parking Garage: The problem seems to be fixed for the time being, but for the better part of the last few months, the gate was broken and remained open allowing anyone to access the garage day and night. Nice security.
Pros: Still a great location (walking distance to everything) and the leasing office staff are super nice, although their office hours keep decreasing and they are now closed on Sundays. Sky Deck is nice but as others have mentioned, it gets packed up there with tenants and non tenants alike. Another plus are the cleaning crew who hustle every day and keep the place as clean as possible despite messy tenants. Also want to give a shout out to Karla in the office… she is super sweet and always helpful. I wish she worked in my new apartment building!

I’d recommend NOT living here due to the garage gate always broken, the fire alarm that goes off at least 3 times a week (including at terrible hours such as midnight), and the random people that don’t live here (Eleve rooms are advertised on
by tenants)! This space is tiny and walls are thin! For your money, you need a better and bigger place.

Just moved in a week ago and so far everything had been great. Lorna in the front is so nice and friendly. The skydeck is amazing and the apartments are very nice. The gym is pretty good, except all the treadmills face away from the TV’s! I agree with others on the downsides; no oven, lack of usable cabinet space, and the fans are a nightmare! I will be getting mine fixed quickly as the other tenants will inadvertently turn on/​off your fan while trying to operate their own. It would only be cooler if they had a pool. It seems some of the other issues have been fixed as the security is great, the mail room is nice, and I have already received a package without issue. Location couldn’t be better, so with a roommate, this place is a bargain!

Before I begin this review I will remain as balanced as I can throughout this review.
Pros:
Great Location
Awesome Views
Modern Construction /​Build
Friendly Neighbors
Several places to dine, entertain, shop and party within walking distance
Pet-​Friendly (Dog Park on Sky Deck)
Unbelievable Sky Deck
Usually clean
Friendly cleaning staff
Excellent building Events
Cons:
Noisy
Loud barking and running dogs at all hours of the night
Lack of service from Leasing Office
Appliances are weird (Loud Washer and Dryer & Non-​Operational Equipment)
No «Oven»
Small Cabinet Space
Small Units
Non-​Operational Door Intercom
Delayed Mail
Over populated Fitness Center
I moved into the Eleve in January of 2014 because I worked across the street. I called in advance to make sure someone was going to be available when I arrived. Nope. Strike One.
Ok so what?
Since I live in one of the 2 story loft units the heat travels upstairs, so therefore, a non-​operational fan was attached to celling. After the first 3 days living in my unit I was told that the fan was working and I had to flip a few switches. Nope. I called back again and was told… Are you sure you are pressing the right buttons? I’m like are you serious! It doesn’t take Chemical Engineering to turn on a fan. I called again and after 4 months the fan had to be rewired and replaced. Great! Strike Two Then I called about the washer/​dryer (which is one unit) that when it dries it sounds like It’s grounding rocks; front desk said it was normal. Ok.
Again so what?
Now I work for an organization that requires me to travel 80% of the time. Originally, when I moved in I told James, who is no longer with the Eleve, that I would probably need someone to contact my bank (because my family has some weird Wealth Management account and I can’t get bank account information) and coordinate billing with my banker. This point was clearly communicated before proceeding to move. Once James left I tried to have the apartment billing set up myself and to my dismay — it was incorrect. I asked Andrea in the leasing office if she could call my banker and coordinate payment arrangements and I was told repeatedly, NO! Now one of the reason I moved into an «establishment» like the Eleve was to get the «service» that a premium facility would offer but, No! I contacted my banker and we submitted for payment again and No Go. Processing Error. I sent 3 email’s to Andrea seeking advice and assistance: called the leasing office, left a message on the answering machine, spoke to Kyle and even left a message with the Marketing Coordinator to have Andrea call me back and no one told me she was on «vacation».
Today June 14, 2014 I receive a missed call from Andrea, ON MY COMPANY VOICE MAIL, stating that she was going to start the eviction process if my rent was not paid. I’m sorry what? I called back the leasing office and of course — no answer. How unprofessional is that? C’mon? Strike Three
I been trying for the past few weeks to get this issue resolved and now all of sudden I’m supposed to jump up and stop what I’m doing. I’m sorry «NO»!
The tenant service SUCKS. I have lived in several premium residences and NEVER have I had the lack of follow-​up, unprofessionalism and incompetence as much as I have had here at the Eleve. For the amount of money that I pay for rent and the small 1 Bedroom loft that I occupy… It should, at least, buy me a little more consideration.
So what is the point! The Eleve is a great place to live if you work locally to Glendale and you don’t need assistance from the Leasing Office. The area is nice, neighbors are really friendly and if you need anything else the mall is across the street. If you’re seeking a decent staff I would probably check out the Lex On Orange (Glendale), ICIS (Glendale), The Hesby (North Hollywood) or even The Trio (Pasadena).

After having to move out of my old apartment in a real hurry my wife and I had a tour by one of the friendly staff members here, James & Andrea were extremely helpful! This place is incredible, the rooms are large, we lease the two bedroom, two bathroom loft, my wife loves the giant walk in closets and the large washrooms, I like how the washer and dryer are in our place.
Amazing mountain views from the sky deck, a dog park on the sky deck, a full gym, an office room, hot tubs, and many more! We were stoked to learn that we could move in the next day. It is a quiet, clean, brand new place to live, close to everything! I like the Americana mall which is only steps from here, cafés, wine bars, Bevmo, farmers market, grocery stores, movie theaters, etc. my friends fall on love with the sky deck which is decked out with tvs, a movie theatre, fire pits, a kitchen and sofas to relax. We plan to stay for a long time!

I’ve visited Eleve several times as my sister Andrea (who also works there!) and her most precious and adorable Chihuahua Charlie live there. I love hanging out with them on the skydeck; the view is just stunning. You can see the downtown skyline and is just so amazing at night. The location is in a perfectly walkable area with sushi restaurants, and the Americana, as well (danger, shopping addicts!). There are two hot tubs and plenty of brand new lounge areas with comfy seats. The place is super doggie friendly and even has a nice designated pet area to take your little furry babies for a run. The staff is super friendly, and honestly, I would live there if I wasn’t already in a different lease! Come check out Eleve and maybe you’ll get to see me playing with the cutest doggie in the world on the sweet skydeck pet area!

Truly the best apartment complex I’ve lived in since moving from NY in 2005. Amenities are elite, from the skydeck, fitness center, and modern appliances. The leasing office is staffed with polite people who are all very personable and endearing. My wife and I are extremely happy we made the decision to move to Eleve, Glendale.

Moving to the Los Angeles area in July 2013 from Manhattan, I was immediately drawn to the walkable neighborhood blossoming around the stunning Americana in Glendale.
I toured all of the apartments & condos in the area and what I found was that no other community could compare to Elevé Lofts & Skydeck. Perfect location, plentiful amenities, & tons of bang for your buck — Elevé’s got it all in spades!
The floorplans are the epitome of efficiency as each unit is loaded with features [washers, dryer, dishwasher, and more] seamlessly integrated into its comfortable modern design. Brand new units with brand new stainless steel appliances are a luxury that belies the affordable lease price.
When I tell my friends they have to come by to check out the Skydeck, they have the same skeptical opinion I had before I saw it with my own eyes. The Skydeck is far more than simply a rebranding of a common feature, it completely reimagines the concept of what a rooftop can be — a giant projection movie screen with lounge chair seating, three TVs with flat screens capable of being viewed even in direct sunlight, fire pits, grills, a piano, two jacuzzis, a dog run — if you are looking into moving to Glendale, you have to come see this thing!
And even as amazing as the complex and amenities are, they can’t compare to the wonderful people who work here — Andrea, Mitra, and Kyle have been so kind and helpful to me as I have settled in that I had to write this review. 5 stars doesn’t do justice for the quality of service I’ve received at Elevé, they’ve truly gone above and beyond the call of duty to welcome me to my new home.
While they are still putting the final touches on the building, I’ve never second guessed my decision to move to Elevé and have loved every minute of it. So don’t wait, come check it out for yourself!

Okay. I don’t usually do this Unilocal thing. But after seeing what has been said here, I NEED to justify this.
I don’t know what he was thinking when he was moving into a brand new apartment, that accommodated us as early as possible even though some things were still unfinished. Do not listen to any of those sarcastic remarks and photos of things that were still being worked on. I can speak for many people who live here when I say that guy was hell-​bent on giving this place a bad reputation. Posting videos on youtube of a «flood» when we were told that one of the stairwells was being washed down to get rid of any left over dust because of a final repainting job.
I don’t know what he was expecting from a brand new building that had literally opened a day or two before he moved in. Any new building will have some kinks to work out.
Anyway, now that we’re past that embarrassment, let me tell you how Eleve is.
I was the first person to move into this apartment complex. The place is beautiful. I spent 2 and a half months in a disgusting extended stay up the street because I moved out here just too early for the grand opening of this building. I wanted to be here that bad.
What’s better than being the first person to live in your apartment? It’s like buying a new car that still has that fresh «new car» smell. You don’t have to worry about what that stain is in the corner of the room because, well, there isn’t one! Because you’re the first to stay here!
I am in a one bedroom loft with one «and a half» bath. It really is fantastic. washer-​dryer right in your room, and a fridge that you don’t have to rent! Apparently a lot of other places around here that were on the cheaper side make you RENT a fridge? What the hell is that? I’ve never seen that in my life. Eleve has a fair and average price that includes a fridge and washer dryer right in your room which is a beautiful convenience. By the way, there’s a trash chute just down the hall from my door so I don’t have to go walking down to the garage to put the trash in the bin. Also, there’s this service that will actually pick up your trash if you leave it in your bin and put it outside your door, if don’t feel like throwing it out yourself.
The skydeck is beautiful. I use the grill a lot. Great hot tubs! A beautiful movie lawn complete with projector for movie nights! All you have to do is reserve it! You can play video games on this thing too! There’s three outdoor TVs up there to enjoy as well. No reservation required. Just walk upstairs and use it. Greek Kitchen is beautiful! And there’s two fire pits. The skydeck is definitely the place to bring your party to. There’s also a «poet’s corner» With a piano. A little dog park for your pets! And a little shower so you can give that little friend of yours a bath.
Oh, and the people who work here are very nice. They’re all very nice people. The last place I was at didn’t have very personable people unlike this place. I’m far from home, and it’s nice to have people here that actually care. Oh, and security here is very tight. You can’t get to any of the floors without a fab that you get when you move in. If someone who doesn’t belong in the building gets in the elevator, the only floor they can go to is the Ground floor and out the front door.
Come check Eleve out! Seriously give it a try. The place is beautiful and has a fair price. Everyone that comes to visit falls in love with the place.
Also, if someone is standing outside and offers to send you an email, don’t accept them. They are not part of Eleve and have been trying to redirect people from Eleve to their new building.