Glendale Dental Wellness Center

Dr Sue and his team made for the best experience I’ve ever had at a dentist’s office. Like much of America I have a slight phobia of dental work, partly due to past negative experiences and Dr Sue was very understanding. Everyone in the office was extremely courteous, patient, professional and pleasant and that makes all the difference in the world! By the time it was ready to actually get to work on my teeth I was completely at ease and confident in Dr Sue to the fullest. The results were fantastic and I was pleased but not completely surprised to receive a follow up call from the Dr himself later that week. For as long as I’m in the Los Angeles area I’ll be returning to this office, I can’t recommend this team enough.
Thank you all!
–Tyler

The staff is fantastic. BUT you’ll never see Dr. Sue unless you are paying exorbitant fees for cosmetic or preventative care. Or if you are good looking and a woman you will see him so he can check you out.
His staff is so relaxed when he’s not there and seem quiet and nervous when he is around.
He is not gentle and gives the impression that he couldn’t care less.
I could write a long review but really the point is he is overpriced not that great and I had another dentist fix his work in 5 minutes after being in pain for 6 months.
He office team deserves 5 stars, amazing woman. I gave him 2 stars because at least I got my money back for the «preventative care» work. Again, I think it was the staff that made that happen.
I recommend Dr. Vivian Tom in Burbank. Super clean office, super gentle, does not overcharge and very welcoming.

I’ve been coming here for 7+ years. Every single time I experience friendly staff, no wait times & dental work done extremely well. I highly recommend this place!

I have been seeing to Dr. Sue and his staff for over ten years and am always greeted with a smile, made welcome, and my dental work cared for properly. For anyone who needs/​wants a great dental team to care for you I highly recommend the Glendale Dental Wellness Center.

Great people here! They always make me feel welcomed and are extremely helpful. Dr Sue is great!

I’m been seeing Dr Sue for roughly 15 years. He was recommended enthusiastically by co-​workers shortly after I moved to LA. In that time span he’s replaced a few older fillings (but not all — only the ones that were starting to wear), he’s filled several small cavities and put in two inlays. Very recently, the first inlay (which was over a decade old) cracked while I was on vacation. I called Dr Sue and they made me an emergency appt the afternoon my plane landed.
Overall, i’ve been very happy with Dr Sue, his work, and his team. Myrna at the front desk is very friendly and Naomi, the hygienist I see is practically family. Even my husband goes there now.
It’s also worth noting there is plenty of free parking for the building Dr Sue’s office is located in and it’s very easy access off the 134 freeway.

I’ve pondered this review for 5 years which is more than long enough to collect such thoughts. The level of basic workmanship at this office is questionable. Let’s roll back about 15 years to the early times: My folks had been coming to this office some years prior and we felt inclined to visit because they «seemed» to be happy.
The front office was warm feeling and calls were handled efficiently. Setting up an appointment was easy. My folks suggested Sandy the hygienist so we scheduled a cleaning with her. The wife has had tooth sensitivity and other hygienists we’ve come across were heavy handled. This causes additional tooth/​gum sensitivity/​pain and often accompanied by a gauze stained with blood. Sandy’s cleanings are excellent then and up till the last cleaning.
Changes invariably occur and observing the southward progression was sad. Masako retired and the warmth of even making an appointment changed into a cool number like «next!» experience. Monica… ugh, the landslide continues in the front office.
The front office dealings is the fluffy part, let’s move onto the workmanship. Dr. Sue commented that the fillings done prior were old, worn and replacing them was the suggested course. The development of comfort and trust had come in 10 years even though we’d only had cleanings. Having the work done was not a tough decision, 2 fillings were replaced on two separate succeeding visits. More replacements were mentioned. Little did I realize the toll for this decision at the time.

Within one year, I had a excruciating pain from a tooth he’d filled. Being a holiday long weekend, I endured the pain for 2 days before finding a local dentist to examine the tooth. The filling had failed causing leakage. The referred endodontist confirmed that a root canal was necessary. 7 weeks and $ 1,600 later this scenario was concluded. (Initial consult, root canal, root canal followup, impression for crown-​crown prep with temporary, crown install, followup.)
Some months later, Sandy noticed that the other filling showed signs of leakage. Dr. Sue has 2 of 2 failure in my mouth within a year. The confidence was low in his abilities. The local dentist who helped with the root canal gave his opinion. Dr. Sue’s filling was poorly done and the tooth required a crown. I asked this dentist what his opinion was on my other fillings, some of which were 35+ years old. They are worn but the seal is good and unless there is something wrong, replacement was unnecessary. I inquired about some of the stains, he said that whitening wasn’t necessary. A contrast to the superficial $ generating push at Dr. Sue’s office. That was more than enough to finalize thoughts about leaving.
With our health we come to think these doctors have our interest in mind. Not regular deep cleanings, tooth whitening, unnecessary filling replacement (silver to composite) and other procedures that generate revenue that the insurance pays for. The trust in Dr. Sue failed at many levels. I can only conclude this is more about $ than the patients behalf for proper oral care.
The wife came out good since she didn’t have any work done. For myself and my folks, the scenario played out painfully and expensively. The trust was a misplaced ideal. His office and his workmanship are to be AVOIDED.

Seriously, the best office staff ever. Love the ladies who manage the front desk and love my hygienist.
Dr. Sue checks in on you even when you’re just there for a teeth cleaning. When he is working on your teeth, he is meticulous and really kind with his patients. He leaves you feeling at ease… even when he’s got a drill in your mouth. They’re very sensitive to your needs and always checking to see that you’re comfortable. Highly recommend you join this family dentist.

I’ve appreciated the great service that the current receptionist give me. They are much nicer than my previous dentist in Beverly Hills. Dr. Sue is not only a great dentist, but a great guy. I highly recommend this place.

if you have a student in this town and they need a dentist while they are there this is not the place to go. Basically the receptionist was rude, was not willing to work with me to get dental care for my son while he was in southern california. She was not willing to talk to my dental insurance to get coverage information, her words were «I should not have to do that, that should be for you to find out and tell me.» Sorry Dr. Sue, your receptionist just lost you some business.
if you want an office that WILL work with you, call Downtown Dental. They were nice and willing to do the work to figure out the coverage.

I had been encountered dentists before, yet I am not familiar with this type of experience… To go to dentist and feel so wonderful about who you are and your life, it is unique! The care is exquisite, from the point of view of hygienists and using the up to date computer tehnology to seek any problem in your mouth, including photography, use of relaxant nitric acid and oxygen to make you feel relaxed, it was a pleasant dream as opposite with a scarry experience. Everyone is contributing with their experience and the service is so well coordinated, it is PERFECT. Even the conversation with the doctor during the treatment is elevating and spiritually nourishing, because Dr. Sue is a great humanitarian and a good christian, and good christians love and help each other! You are IN GOOD HANDS !