Glendale Mercedes Service

I have to disagree with the previous review. This is my new favorite place. I was referred here by America’s Tire (next door), and the owner was a great pleasure to speak with. Today being ¹²⁄₂₁ we talked about the whole «End of the World» fear garbage, and how the world has been around for millions of years and will be for millions more. The world doesn’t change only people’s minds. He was a very positive, courteous and professional man and I was very happy to patron his business. Yes you could probably save $ 5 bucks going somewhere else, but quality work and good customer service is very important to me. My Civic is driving straight as an arrow.

I wish there was something lower than 1 star. Stay away from this shop. Says my alignment are way off and needed to replace a bunch of bolts — which apparently costs $ 320 just for the back wheels. Also, he couldn’t align the wheels because the replacement work is necessary. Such a lie considering I just had my car checked out a few weeks before. I also need to mention that this guy sized up the «problems» and repair costs in about 2 minutes after spending a whole minute looking at my front wheels. This guy also had the nerve to charge $ 20 for the diagnosis!
America’s Tire next door referred me to this shop after buying new tires… Don’t listen to them go somewhere else.
I ended up going to Island Tires in Pasadena right after and they said I needed alignment but other than that everything is fine. The rear right wheel’s toe angle was pretty bad, Island Tires measurement shows -.53 for the toe angle while everything else was slightly out of the mfg spec, however when I was looking at the screen at this shop, the rear right wheel reading was far off with -.87, while everything else was in the -.5 range for the toe angle (wasn’t able to see all the other measurements since he never gave me a detail readout sheet). Anyway, seems that he purposely fudged the numbers or even attached the sensors incorrectly.
There’s a reason why this place only has 3 other reviews at the time of writing and they’re all 1 star.
STAY AWAY!

Also known as Glendale German Auto (for the people who search), BEWARE. STAY AWAY.
America’s Tire sends their alignment jobs here. They SHOULDN’T. I’ll explain.
After a good tire mounting experience at America’s Tire, the wheels need to be aligned to ensure proper tire wear. They send their customers over to this place to get aligned. Convenient, right?
Well, his charge is $ 50-​$ 70 for an alignment. That would be fine, if he just did the alignment. First he tried to charge $ 85 for the job. Umm. NO. He’s going to say there’s something that needs to be repaired, and he charges $ 90 just to look at it. Then he proceeded to try to charge almost $ 1200 for a suspension repair. HA. Fat chance, buddy.
Cut bait and get out of there. Refuse to pay the «diagnosis fee» because it’s stupid, and he’ll be wrong anyways. He’ll argue at the top of his lungs. He even lowered the fee to $ 50 (showing it’s BS to begin with), but keep telling him it’s stupid and he’s shady. He’ll yell at you, and then he’ll demand that you leave. Real professional, huh?
It’s clear that he doesn’t need to let quality work market his business. He’s simply at the right place for customers to be referred to him by America’s Tire. I’m off to drop an email to corporate America’s Tire to stop recommending alignment customers to this guy. Not everyone will know to call him out on his shadiness.
I’ll type it again: STAY AWAY.

The worst! Told me I needed a whole new transmission. Good God I couldn’t afford THAT. Told him I would be back when I could get the money from my parents Thank heavens my dad didnt believe the diagnosis — turns out all it needed was transmission fluid!!! The difference of a grand or so! AVOID this guy. George is his name.

$ 70 for 4-​wheel alignment is almost the highest out of the many auto shops that I found. However, my tire shop told me that I only needed 2-​wheel alignment and I was referred here. 2-​wheel alignment is $ 50.
The lone mechanic here was unpleasant, which is a shame because his wife was a very nice lady. Anyway, he told me that I needed to get all four aligned and I said that I would have to come back because I had only brought $ 50 cash (I did not want to use a card). He then charged me $ 25 for checking the alignment. $ 25?! Most places in my area do alignment checks for FREE. I could understand $ 10, even $ 15 but not $ 25. Knowing that it would cost more to leave the shop, I just asked for the alignment to be done and I left. My fault for not double-​checking the prices beforehand but still.
To make matters worse, I get the car back and he says the alignment is a beautiful job. My vehicle disagrees. About a week after the alignment, I notice that my vehicle is pulling to the right when I’m driving. I stopped by a local tire shop to get a FREE alignment check. What do you know? The front tires are misaligned. I had it done there because I do not want to step foot in Glendale Mercedes again.
Terrible experience. High prices and still had to pay again, just to get the job done properly. Never again.