Heaven’s Best Carpet Cleaning

I wouldn’t recommend their services based on pricing. The agreement was the whole house (including the loft) The guy cleaning did a great job and I said, forget about loft since we don’t use it much and I didn’t want to inconvenience him to go up the (carpeted) stairs. So, we have one couch and when I asked if he could wash that, he said $ 100. Really? I just saved you a bunch of time and effort by saying forget about the loft that we’d agreed on. I just felt so ripped off. We also had a tiny ottoman (2.5X2.5) and he wanted $ 50 to wash that. Just ridiculous.

I’ve used this place many times now due to pet issues, and they’ve been excellent everytime. Professional, quick, and most importantly they do a thorough job. Highly recommended.

I tend to write good reviews (and Unilocal deletes them) but here is my first bad review. I called them up and the lady on the phone was nice. Then they sent over Ross. Ross started off cool but ended up becoming VERY rude to me while I was trying to talk him down on his price (which ended up being $ 75+ what the lady and I had discussed on the phone). Ross put me down several times so I told him he was rude. C’mon, that’s not the kind of person you usually want around you or your home! I pointed this out to him and he became quite irate. I then told him I didn’t want him to do my carpets. He started to babble about how I wasn’t the right customer for them and he wouldn’t let me speak. Finally I hung up!
I guess we both were rude to each other but still, the guy was not kind and didn’t treat me well. I ended up going with another cleaner who was highly rated on Unilocal and am happy. Not to mention their price was $ 50+ cheaper than Heaven’s Best.
I recommend shopping around. If you don’t mind paying a premium and possibly dealing with a rude cleaner, go for them. I can’t verify the quality of their work.

Process took less than two hours and the carpet looks like it was installed yesterday.

Totally, totally stoked.
After a terrible experience with another highly-​rated vendor here on Unilocal — let’s just say he DID NOT work with me — I called these guys. I couldn’t be happier.
My fiancée and I purchased a dining room table and chairs off of Craigslist. The owner of the set had 5 cats in his small apartment, and he covered their horrible scent with an equally horrible deodorizer — the stinky cat cocktail was deeply embedded in the seat cushions. I thought we might have to scrap the chair cushions altogether.
Dealing with Heaven’s Best was awesome — communication was great, I was able to get an appointment easily, they called when they became available earlier than scheduled, showed up when they said they would, and were super-​friendly. They worked fast, their rates are competitive, and they were honest about the prospects of getting the stink out — it was pretty bad, and they said it was possible that the treatment might not work. However, it worked great — the chair pads dried in a couple of hours, and my Craigslist bargain turned out to be a killer deal. Oh, and they use people-​and-​pet-​friendly chemicals.
I’ll be calling them back any time I need cleaning done. So happy!

I had my carpets cleansed a few days ago and they did a great job. My carpets look like they are brand new and they dryed so fast. Not only where they professional but they where very nice.