Joe’s Auto

Great service just took both of my cars in. They always do a great job here. I have one more car to bring in. I never have to wait long. Very fair prices.

i wanted to give this shop a try .all I needed was a new set of wheel locks since I didn’t have a key for the old one .I was charged 145 $ for those .the wheel locks where 28 $ and labor over 100 $ for a few minutes of work .I should have taken the car to another shop but wanted the job done fast .the new set of wheel locks where cheap not the Mcgard I had on my car so I asked them to exchange that cheap version for the MCgard ones .they did the exchange and I had to pay more than 100 $ for that new wheel lock set .i was stupid because I didn’t to my research and I paid that amount, only to find out they cost 29,99 at auto zone .so the shop charged me 4 times the price for the locks .so I paid more than 100 $ for the locks when they’re only 29,99 plus the work more than 100 $ for a five minutes job .all I wanted to say is that this is not the way to do business .you don’t care about your clients at all !! I’ve learned my lesson and I’ll use better my dealer .i bet they would’ve given me half price or less .if not the dealer than a discount tire shop .i know your business is not gonna be blessed since you’re stealing people’s money like that. thats all I’m gonna say

My pleasure sir … have no problem doating over a job well done and like I said it’s nice to have a good wrench right around the corner and yes I’ll be back soon …

I took the wife’s car here to fix the back window and was quoted $ 500. I looked up the parts online and MSRP was $ 100 from BMW. So I guess installation would have been $ 400???
I let that one go and had it done for $ 200 elsewhere.
Then I brought my car in for a water pump and freeze plug replacement. Again, quoted $ 500.
I took it elsewhere and it was done, yet again, for a little over $ 200.
So the morale of the story is, save money elsewhere.

Timing Belt new manager Brad wanted to charge us over $ 1400. Yet
had the job at $ 750. Wanted to charge me to repair a motor mount, there wasn’t a broken motor mount. Said they couldn’t get an oil pan plug out and wanted to charge me $ 1100 for a new oil pan. I googled and found Dave’s Auto at 51^st and Peoria and took the car there, they did all the needed work and more for $ 1400 less than what Brad wanted to charge me at Joe’s Auto. This place is not to be trusted — at all. Beware.

I have no idea why there’s so many negative reviews on here. I pretty much only take my car here. The guys have always been honest and fair. I always get a straight answer out of them. I just took my car in to have some possible work done on the suspension and I corresponded with them all morning to make sure they had my warranty info etc. The end result: my warranty didn’t cover what I needed so they told me that it would have to come out of my pocket. They were honest about the car though and explained that I didn’t need the service yet and I could hold off on it. They didn’t try to scare me into thinking I HAD to get it done or lie about other repairs that didn’t need to be done. I’ve always found that their pricing is fair and the work they do is good. I’ll always support a small business like this. They’re just good hard working guys trying to make a living. I love Joe’s Auto!

I live right behind them so i found that very convenient. I had taken my car to Joes auto to find out why the revolution on the car kept idling high and low, high and low non stop. They said a tune up and allowed them to do it.
When i came back, within a few days it was back to the same problem. Took it back again! They said to leave the car again and told me they will run a full diagnostic, Again. I was called to pick it up and said problem was solved due to some tune up issue. Days later… It happened again. I was upset at this time and asked for the manager and the guy immediately gets defensive and and starts telling me about sometimes people dont get it right the first time. So i said to him that «i never had that problem with like that of an actual «Professional shop! Only from any work from home mechanics!» Then he says bring it by in 2 days! So now he i putting me on the back burner! I said «NO!, I want it done right away, You already have my money so you dont care!» So he says that how soon he can work on it. So i agreed to bring it by in 2 days. For kicks i decided to drive down there, since they live behind me. and all i seen was them sitting down talking and with 1 car on their bays. It seemed like they had nothing to do. I was pissed, but decided to wait the 2 days. Well i took it back and they said now that my EGR valve was bad! So i said «Ok., so i have to shell out more money, so i gave the ok and they called me to pick it up tomorrow. Its like this is a shop that things cant get done immediately! Its always leave it here! And they are not that busy! That place is not jumping! Long story short, EGR valve replaced and they wanted to charge me labor for that part. I was like what! After an argument with this manager that seems as he deals with this crap daily, he gave in. 1 week later, problem is back! I did not have the strenght to go back and argue with these clowns. And i say that because this place is a joke. I let it go and found a place about a mile away to fix it. It was fixed! Never dealt with it or them again. So, some time passes and my wife told me our mini van needed a tune up. I told her to take it to the last place they fix my car. They charged her like $ 270.00 to do this tune up. When i got home. She told me that the engine light came on right after she picked it up from the mechanic I told her to show me the receipt which was all blurry from some printer that seemed was out of whack. When i seen the places name, I lost it! Joes Auto! I couldn’t read the receipt to see what they actually did. So i drove down there and i demanded to talk to the manager, he recognized me immediately and switched into his jerk mode. I showed him the receipt and asked to read what was done to the van. He just looked at it and ignored it because he couldn’t read it and just looked it up in the computer. He said «We changed the spark plugs» I said ok. what else he said That’s it!» She paid for a full tune up i said to him! You charged her $ 270. to change 6 spark plugs? He said «Yes!» I asked why my wifes engine light came on. He said «cars do that» Long story short I left there and saved me from having a stroke. DO YOURSELF A FAVOR… DONT GO TO JOES AUTO! The entire neighborhood knows that. and now, i’m part of that club! I’m just baffled how they stay in business?

I stopped at this shop for a battery and was told it would take 15 – 30 minutes. It was in my work complex so I walked to the office and waited for a call. After 1 ½ hours I called and they were not finished. By 2 hours I walked back and the man at the counter was rude because I thought 2 hours was way too long. He said «Lady, we take 1 ½ hours for an oil change here so waiting this long for a battery is normal»
Well, I wouldn’t wait that long for an oil change and if it was going to take 2 hours I could have taken it elsewhere. I have had a few batteries changed in my day and from start to finish I have never been at a shop more than a ½ hour… Mostly it takes about 10 minutes if a bay is open.
Guess this shop doesn’t need my business!!!

They will rip you off your hard earned money. $ 450 for a key replacement is INSANE!!! Its unfortunate that i was left with no option but to go with them as i don’t have a spare key to drive to the dealer and they knew it. The dealer quoted $ 180 for the same job.
Do yourself a favour and take your car somewhere else. You will thank me later.

I REALLY want to like Joes Auto. The people seem pleasant and honest, and appeared to be fair and reasonably priced when the power steering pump died in my not quite 4 year old car. The dealer wanted to charge $ 1200, so when Joes said $ 400, I thought we were getting a deal, and the dealer was just trying to rip me off.
All I can say is, thank goodness I am obsessive about saving all the receipts for my car repairs!
Just 2 months later, I was having the same problem with the car: incredible amount of leakage, and difficult, noisy steering. When I brought it to Joes that time, I didn’t mention that the same vehicle was in their shop just 2 months earlier for the same issue. I thought… hmmm, what are they going to tell me THIS time?
Lo and behold, Corey the manager calls and tells me it’s the power steering pump. What??? At that time, I told him that the car was there before, and they replaced the power steering pump at that time. He was SURE that it couldn’t have been at Joes Auto, and if it was, it must have been a different vehicle. Since I had the paperwork, I brought it in to show him, and it was definitely the same shop and the same vehicle. Corey did a lot of backtracking, but they did repair it again.
When the car started acting up AGAIN, we obviously didn’t take it back to Joes. The new shop said it was an aftermarket pump, which would probably be okay to save a little $, but they also said that the hoses and clamps were all original and cracked… so wouldn’t it be reasonable to assume that Joes would have replaced those also?
P. s. The new shop fixed it all up for a fraction of the cost that Joes charged and my car is now running like new!

I had just moved here from CA only to have a Service Engine Soon light come on, and stay on. I took it to Fletcher’s just to have it checked out. They told me it was most likely my catalytic converter and I’d have to find a shop that did that. Since I didn’t know anyone here, I had to search the internet for reviews on mechanics. I found all these great Unilocal reviews, and they weren’t wrong!
I called to ask if they could do it, and they were friendly and helpful over the phone and said to come right in and they’d check it out for me. They helped me as soon as I got there, and quickly diagnosed that it was indeed my catalytic converter. They called around to find the part for me and told me they could have the part there and the car fixed within 3 hours. This was fantastic, except I had a one year old who was almost due for a nap. Then they told me that a mechanic would drive me home and then bring the car back to me! AMAZING!!! This type of above and beyond service is wonderful, especially since my husband was out of town and I knew no one else to give me a ride, and I couldn’t sit around the shop for hours. Joe’s has won my business for as long as I live in the area!
And, they’re reasonably priced too. I had to replace the catalytic converter on a different car several years ago, and their price was about the same as what I paid then!

They are a great deal for an oil change $ 20 with tax and let me use their coupon even though I didn’t have it with me. It took about an hour and they filled up wiper and AC fluid. The last place I went to said I needed about $ 4000 of work. This place said the car was good, but I could replace a cracked belt for $ 120 in the future. They don’t take appointments so you can’t predict the wait. I will definitely be back!

This is a good tire shop. I’m not sure I’d bring in a car here for random electrical or AC repairs, but for wheels, tires and suspension, they rock.
If you bring your own tires, it’s only $ 15 – 20 to get them swapped in.

I have been getting my oil changes and car maintenance at this shop for the past year and have never had any problems. The technicians are knowledgeable and super friendly.

So I had never been to this place but my dealership said I needed all this work done on my car and I was looking at getting it done someplace else that was a little less expensive.
I called Joe’s because I got a flier from them in the mail. I asked th e man who answered about pricing for a transmission flush (my dealership said I needed it at 30,000 miles). He put me on hold for a few then came back and asked how many miles my car had and for more info on the car. He looked it up and told me that I actually didn’t need this service for a long time, and that the dealership was probably trying to get more $$. He told me to check the manufacturer’s book but said according to them I didn’t need this service until a lot later. He also gave me some great advice about what I would probably need to get done in the next year so I would be aware.
This man could have told me to come in, done the service and taken my $, as I didn’t ask if I needed it, I just asked for a price. Instead he went out of his way to not only make sure I needed it but also was honest with me that I didn’t.
It is rare to find someone in this industry that would give up money in the interest of honesty and they have just gained a loyal customer, when I actually do need service on my car :)